15 ans à aider les entreprises belges
à choisir le meilleur logiciel

En savoir plus sur Apptivo

Un système CRM en ligne performant, conçu pour gérer les activités commerciales et les opérations marketing de votre entreprise. Intégré, hautement configurable et facile à utiliser.

En savoir plus sur Apptivo

Avantages:

A impressive level of integration into other platforms and customization.

Inconvénients:

Some features are missing (Round Robin algorithm, duplication filter, etc).

Apptivo - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,7

Probabilité de recommander le produit

8,5/10

Apptivo a reçu une note globale de 4,4 étoiles sur 5 d'après 712 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Apptivo ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (712)

Robyn
Membership Officer
Utilisateur LinkedIn vérifié
Services et installations de loisirs, 201–500 employés
Temps d'utilisation du produit: Unspecified
Provenance de l'utilisateur

Apptivo User Review

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Oluwa Locheyi
Oluwa Locheyi
Agent Commercial (Bénin)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Apptivo : Un logiciel de CRM pour les petites entreprises

4,0 il y a 9 mois

Avantages:

Apptivo est logiciel avec une interface très soignée et organisée permettant de faciliter l'automatisation des ventes, le suivi et la gestion des ventes internes comme externes. Il constitue également un logiciel d'assistance en ligne en cas de nécessité.

Inconvénients:

Apptivo ne présente pas d'inconvénients pour mon utilisation. J'aime bien ce logiciel.

Linda
Linda
Owner (Irlande)
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

Perfect for my needs as solopreneur

5,0 il y a 9 mois

Avantages:

I value tools that are not just efficient but also adaptable. Apptivo CRM has truly impressed me in this regard. As a solopreneur, I understand the need for a CRM that seamlessly integrates with various apps and platforms. Apptivo shines in this aspect. Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements. One of the key selling points is its ease of use. Just like I advocate for simplicity in coaching and leadership, Apptivo offers an intuitive interface that saves time and ensures a smooth user experience. It's a valuable asset for any solopreneur. What's more, Apptivo effortlessly syncs with the Google product suite, which is a tremendous advantage for someone like me with deep roots in the tech world. It's like a seamless extension of my experience at Google, making my CRM journey that much smoother.The integration with Stripe is a game-changer for managing payments and finances. It's the perfect addition for a solopreneur, allowing me to maintain financial control just as I help sales leaders implement impactful plans and strategies.The customer service is amazing. They respond to chat inquiries immediately.

Inconvénients:

Without some understanding of how CRMs work - like objects and APIs - I would imagine that a newbie facing some challenges and needing assistance from customer support.

Don
Don
Chief Revenue Officer (É.-U.)
Utilisateur LinkedIn vérifié
Machines, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

Apptivo is THE Best CRM Software System Available!!

5,0 il y a 3 ans

Commentaires: Outstanding! This is the fourth CRM implementation that I have administered in my career and it was by far the simplest and smoothest process with the greatest customization and functionality! After going through the selection process and reviewing all of the "top CRM Solutions" in great depth, I chose Apptivo and I am super glad that I did! Apptivo keeps the system simple to use, which is a must for sales reps, and provides the customization required. The other "top CRM Solutions" have forgotten what salespeople are REALLy looking for in their CRM tool and as a result, made their system more cumbersome for the user. Not Apptivo, they are deploying their system in the right way and there is no extra charge for excellent customer service! The Apptivo team closely manages my account and QUICKLY addresses any items that I want to change. This has been an excellent rollout!

Avantages:

Ease of use and customization is awesome! They have kept the system simple while implementing a number of dynamic and intuitive functions. The customer service is EXCELLENT! Most CRM companies just want to sell a boxed product and forget about the user. Apptivo takes the time to identify what the user truly is trying to accomplish and then customizing the software to precisely meet the users' requirements.

Inconvénients:

NONE! There are no cons with Apptivo! The system is EXCELLENT!

Sean
Owner (É.-U.)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur
Source : SoftwareAdvice

Decided to switch to something else

3,0 il y a 5 ans

Commentaires: Their software is decent, but they really seem to loathe their Starter Plan customers. The way they hack out features that they don't want available is sloppy, and makes it necessary to come up with ways to work around their intentional stumbling blocks. Apptivo - If you don't want to offer a free product, don't. I got the hint, and I'm setting up PayPal Invoicing tonight.

Avantages:

I've been using their "Starter Plan" since 2012. It is good enough to get by, and it is free. I mostly use the invoicing module.

Inconvénients:

Certain settings in the starter plan don't make sense. For example, the e-mail template includes a link to paying online, but online payments aren't supported in the starter plan. Modifying the e-mail template to take that link out is also not supported in the starter plan. I could deal with all that, but now, after a year of using the recurring invoices feature, they suddenly stop working. The tech support person says I have to upgrade my plan to use that. But the settings pages all work, and my invoices are all just sitting there waiting.

Réponse de l'équipe de Apptivo

il y a 5 ans

Hello Sean, Thank you so much for taking the time to post this review! We're glad that you enjoyed using Apptivo as a customer for many years. The Starter Plan is generally very limited compared to the other plans. We also upgraded versions since you first created an account with us. This might have caused some unexpected changes. I apologize for the inconvenience caused and will take your feedback to the appropriate teams to help improve our user experience. Thank you again for your feedback! Team Apptivo

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Apptivo for 1-man business

4,0 l’année dernière

Commentaires: Very helpful in staying on top of follow-up activities.

Avantages:

Combination of affordability and functions

Inconvénients:

There are some auto-fill features that would help avoid duplicate data entry: i.e. business address for multiple employees/contacts.

Veronica
Consultant (Canada)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Excellent first CRM for small companies

4,0 il y a 3 ans

Avantages:

Apptivo allows for a broad range of customization possibilities, making it an excellent out-of-the box option for companies transitioning to a first CRM system. While other competitors may have sleeker design, the consistency of page layouts and button placement was a huge plus for our inter-generational team and made it easier to manage the transition to an online software after years of working with excel and google docs. The settings interface within each app makes it very easy to learn how to customize basic field, views, and list options - meaning that smaller companies can look to train someone from within to work alongside Apptivo, instead of needing to hire an external administrator. The Apptivo team is always HIGHLY responsive. From the initial demonstration walk throughs to fine tuning system design and troubleshooting problems, I have found their customer service to be excellent. [SENSITIVE CONTENT] and to all the others working behind the scenes to help us at the different stages of our projects, THANK YOU! Most of all, I appreciate that Apptivo continues to improve on their product. Throughout the nearly 3 years I have worked with them, the system has developed to continously offer more features.

Inconvénients:

As with any option in this price category, there are occasional bugs. Reporting them to Apptivo generally results in a very quick fix. Slow load times - it has improved somewhat, but still pages sometimes lag.

Michael
CIO (É.-U.)
Sécurité et enquêtes, 11–50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

General

4,0 il y a 5 ans

Commentaires: Slow. Very pleased with how things work, but it took a little while to get used to the interface. Now that we have been using it for 3 months or so, it has everything we need all in one place.

Avantages:

The variety of features that cover Sales to Finance. The value of the apps that are offered fits perfectly into our organization.

Inconvénients:

It's sometimes hard to find things. I think this will diminish as I use the product more. The biggest frustration is the integration with other products especially O365. I think I have the email down, but calendar is harder than it should be. Using OneDrive only connects to my personal account and I would like to be able to connect it to our O365 sharepoint folders instead.

Réponse de l'équipe de Apptivo

il y a 5 ans

Hello Michael, Thank you so much for taking the time to post this review! Our team is thrilled that you're happy with the value the apps bring to your company. We will collect this feedback on getting familiarized with Apptivo and notify our teams accordingly to improve the process. Thank you, again! Team Apptivo

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

Before you purchase a CRM solution, You really have to check this out!!!

5,0 il y a 3 ans

Commentaires: So far, everything's been great. It's been very easy to setup as I want. When I've had questions, there's the chat box for support and they've been VERY helpful every time I've asked.

Avantages:

Apptivo is the first collaborative, simple, and cost-effective way to manage customers, pipeline, & calendar that I've found. Most others that offer similar functionality will cost you an arm and a leg. Or they'll be reasonable at first, then they'll get you for each of the "add-ons" that you need to make a whole solution for your organization.

Inconvénients:

Some of the apps are not quite as intuitive as some others, but that's to be expected considering their business purpose.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Import/Export, 11–50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Great CRM solution for small business

5,0 il y a 4 ans

Commentaires: I think it's really easy to setup and use for less technical people, great for freelancers, small businesses and mom and pop shops who don't need or want data driven CRM systems. If you have a single person who can juggle multiple aspects of customer service it's cost effective or a small team it's worth it.

Avantages:

When my client asked me to look into a customer management solution to start to transition away from paper and Excel sheet based documents, I looked into several options including Salesforce. The price was good and comparable to Salesforce but I think many small businesses, your mom and pop shops don't really want or need more in depth data analytics. I think that's where Apptivo is better and easier to use for small business who aren't as data driven.

Inconvénients:

What I didn't really like is that for roughly the same annual price per single licence compared to Salesforce was in Apptivo limits the account to a single user. If you have more than one person who handles customer service, marketing, invoicing etc, the cost is a lot more.

Sunil
Sunil
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Biens de consommation, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Decent Suite of Productivity Apps

4,0 il y a 4 ans

Commentaires: I would give this 4 out of 5. I love the fact that it is offered for FREE for up to 3 users so great for small start up companies. There are tons of apps you can add and customize per your needs.

Avantages:

One stop shop for many productivity apps such as supply chain, CRM, HR, Accounting etc. Customer service are always available via chat and very helpful. They will even do screen share and troubleshoot the issues.

Inconvénients:

Some of the templates such as purchase order, packing slip are hard to customize. Some of the fields do not display consistently.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 5 001–10 000 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

import leads

5,0 il y a 4 ans

Commentaires: very good customer support

Avantages:

Assistance in correcting my import error most helpful

Inconvénients:

email interface may be an issue for using program

Marisa
Manager of Operations (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

SDFRA Review of Apptivo

5,0 il y a 3 ans

Commentaires: The overall experience has been great! By building this project with the Apptivo team, we were able to update our claims system and member database system, which was 12 years old. We can now run reports, track membership dues, grants provided to the members, communicate, document, run checks, etc. This system is very robust, and that is what we asked of the Apptivo team. We are still working on the project and just launched our "go-live" in-house and are very happy with it so far.

Avantages:

The most impactful feature of the Apptivo app is the administration and membership portal access. We have approximately 1,300 that will be utilizing this application. The membership side product is very straightforward; thank you to the Apptivo team for allowing our team to provide our feedback and fix any issues quickly for us to test. The integration of the new system was very smooth and almost seamless during the transition.

Inconvénients:

Our system was custom built to meet our needs. We would like to see specific items more automatic, and the Apptivo team is still working on making these features in for us.

David
Strategic Director (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur
Source : SoftwareAdvice

Quite Satisfied Users.

5,0 il y a 5 ans

Commentaires: The experience has been great. Afte a 60-day ordeal with SalesForce (see below), had Apptivo up and running in a day. Doing the job. Getting the results. Users happy. Highly recommended.

Avantages:

Ease of use. Flexibility and customization. Responsive (immediate) support. Integrated choice-based modules (one fee).

Inconvénients:

Would help to have a better understanding of the interaction between contacts, customers, opportunities, leads, etc. For example in our organization, a person can be 1,2,3 or all 4 of these simultaneously.

Brett
Chief Operations Officer (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

If you need something customized to your business it doesn't get better!

5,0 il y a 4 ans

Commentaires: This company is fantastic and a complete joy to work with. Very courteous and fast to correct issues as they arrive. Communication was fantastic.

Avantages:

The company does everything in their power to personalize your experience for your needs instead of trying to force your needs into their locked system. Very customizable and if they can't do what you need they will do what they can to implement it later.

Inconvénients:

A bit slow on page changes, updates, and downloads. They need a more robust system and servers.

Rebecca
Owner (É.-U.)
Télécommunications, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur
Source : SoftwareAdvice

Alternatives envisagées :

Apptivo all the way!

5,0 il y a 5 ans

Commentaires: We really needed something that would bring together all client information and communications to give our Sales, Support, and Accounting teams a clear picture of everything going on with our clients. And, we're even saving money with this single app instead of paying for several that either had to be "stitched" together with additional apps or APIs, or time-consuming copy/paste work.

Avantages:

Apptivo is taking the place of our CRM, project management, sales tracking, and support ticket applications - all in one online package!

Inconvénients:

Its not exactly a con. Apptivo is capable of so much, that it can seem a little overwhelming, but it also means that we can truly make it our own instead of us having to conform to apps created for other businesses or created too broadly, that they didn't fit our needs. It is taking some time to set things up the way we need, but Apptivo has great support, and even offers assistance in creating workflows.

Nick
GM (R.-U.)
Services aux consommateurs, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Support

5,0 l’année dernière

Commentaires: Great, loads of support from start to ongoing

Avantages:

Support is always great. Available 24/7 immediately

Inconvénients:

Set up is time consuming but important to get structure correct in first instance

Robert
Owner (É.-U.)
Divertissement, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Making a small business look large and professional

5,0 il y a 5 ans

Commentaires: Very Happy with the product. It works well, year in and year out, and this year, I intend to learn how to use more aspects of it. It's a complete sales CRM and I don't really take advantage of that. I use it as an invoice generation tool. I am a loyal user and have no intention of looking elsewhere. BUT please think about that calendar feature. $60 and an invasive integration from Google, feels a bit much.

Avantages:

It is easy and quick to punch out an invoice copying an old customer invoice and making a couple changes in the body the Output looks Professional when I bill my corporate clients. I like that if I get stuck, CHAT is always available and it's been quick to resolve my confusion or concerns.

Inconvénients:

Inconsistent features access between my Ipad and my windows desktop. The IOS (Apple) apps have improved since I started using Apptivo. Although I had to have two separate Apps on my ipad initially and it was confusing, the main app has bulked up to where I rarely need to get on my windows machine. But I'm finding I do have to still, like setting up recurring invoices. Recording payments, seems to be less than intuitive, resulting in me over crediting an account and having to search until I gave up, trying to delete the twice or more extra payments due to some sort of lag from screen to screen. My man complaint is lack of a simple calendar capability and it appears if I want it I'll be having to add Google G Suites, which is overkill. Apparently to make up for lack of feature capability in Apptivo, if I want to set up recurring invoices that utilize date features like 2nd Tuesday of every month or 4th Monday of the month. That will cost me $6 month from Google and I don't want or need all of the G suite features.

Réponse de l'équipe de Apptivo

il y a 5 ans

Hi Robert! First of all, thank you so much for taking the time to post this review. Our team is so thrilled that you are so happy with our service and Apptivo Sure we are taking all your feedback on enhancing the Recurring Invoices and Calendar capability into consideration and will work on it. I am delighted to read that our support team provided excellent service. We would continue to give all of our customers with the same fantastic experience. You can always get us on online chat (24/7) or write a note to [email protected]. Thanks again!

Josh
Associate (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

Highly Recommend!

5,0 il y a 4 ans

Commentaires: So far I've been extremely pleased with everything!

Avantages:

I enjoy that this CRM is modular so you can or subtract components that don't directly relate to your business (ie. Shipping, Locations, Invoicing, Properties, Contracts, etc). I also like that once you understand how Apptivo works in one app, you'll understand how the rest of them operate. Customer support was extremely helpful in growing my knowledge!

Inconvénients:

It took some time to learn how to customize it to my liking, along with plenty of help from customer service. So the learning curve was a little steep but nothing unusual compared to similar CRMs. Also, I have not maxed out my cloud storage or even come close but I anticipate that I will need more cloud storage.

Craig
Market Research Consultant (Afrique du Sud)
Études de marché, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

All-in-one ERP - broad coverage at a reasonable price

4,0 il y a 6 ans

Commentaires: All-in-one business software, good support and value for the money.

Avantages:

An extremely broad range of applications. Apptivo beats most competitors in this respect; it really is an 'all-in-one' ERP in fact - not just a CRM. At the same time Apptivo is excellent value for the money. The 'in-app' live chat support is especially helpful, as you can deal with issues as they occur. The pricing is per user, broadening the base of potential organizations who will find Apptivo appealing from the outset, and scaling as the organization grows larger.

Inconvénients:

Being a 'jack of all trades', Apptivo cannot be expected to excel in every area. Some features - such as the two Wordpress plugins - seem neglected and are seldom updated or promoted. Given the popularity of WP it seems to be a missed opportunity to expand into the help desk market. Another example would be the customer portal, it seems a bit awkward. The customer must sign-up through Xinnect and then Apptivo as well to access their portal, even though Apptivo might not be relevant to them. It is also difficult to control exactly what clients will see, and they are shown a lot of irrelevant fields, even though there is a rudimentary role assignment mechanism. Combining this with cases (tickets) and answers (knowledge-base) should in theory provide an alternative to a help desk, but it is a long way round.

Réponse de l'équipe de Apptivo

il y a 6 ans

Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. I am sorry to hear about the problems you faced and we are looking into that now. We exist because of great customers like yourself! Please feel free to reach out to us ([email protected]) with any thoughts/criticisms/feedback, we would love to hear from you. Regards, Team Apptivo

Chris
Manager (R.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Great all in One CRM function

5,0 il y a 3 ans

Commentaires: It has taken me time to learn (but all will be the same) but with the support team I managed to create a CRM suit to my business. I have grown with Apptivo and have seen many other tools available I even did not know existed.

Avantages:

This CRM has all you need to run a company small or large. It automates your day to day tasks and simplify your processes. Price is the best part. You do not have to pay over the moon for other similar and probably even with less functions CRM's in the market.

Inconvénients:

Integration between "apps" but there is a way round this if you know how. If you do not know the support is very helpful.

Anil
Sales Operations Manager (Inde)
Utilisateur LinkedIn vérifié
Automobile, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur
Source : GetApp

It literally saved my hours and hours of precious time!

4,0 il y a 6 ans

Avantages:

It helps to manage customer relationship, campaigns, billing, and invoices. This is helpful to manage payment and tax department very smoothly which is important for any business. It further helps to organize the calendar for all business activities and keep a record of all the important contact details. Document management is another key feature. All the important documents related to the business can be kept safely in a virtual location. It caters to widespread businesses like the travel industry, retail, and wholesale industry etc.. All important activities of a business can be interlinked with the help of this application. We can enhance our productivity with this effective management application.

Inconvénients:

When we started, our time zones were just IST and when employees from another part of the world started to sign up to the CRM, we faced a lot of problems to set autoresponders at the correct time. The time and date format don't change according to the location.

Donny
Executive Vice President, Enterprise (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Exactly what we needed.

5,0 il y a 4 ans

Commentaires: This is an amazing tool for the price. Being a 10 year Salesforce user, making the jump to Apptivo for the small business I know work in was easy. I'm so impressed not only on the features set but also on their support. This has everything you need to run your business. And it's so nice that the platform can scale as your adoption and business grows.

Avantages:

- Very affordable - So many features and applications for running the entire company - Very straightforward interface and easy to learn basics right away - One of the best FAQs and tutorials I have ever seen for a SAAS solution - Customer service is very responsive and helpful. A+++ - A impressive level of integration into other platforms and customization

Inconvénients:

- Limited on ability to delete data or modules once they're created (Have to message tech support to delete) - Custom app builder takes awhile to learn and understand - Are not able to clone apps for different divisons to use seperate from eachother (for instance want to use project management app for our sales team and then seperate instance for our production team. Both can use the same tool but in different ways for tracking)

Tom
CEO (R.-U.)
Automobile, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Very easy to use all in one solution

5,0 l’année dernière

Commentaires: Very positive the support team are amazing

Avantages:

Easy to use, all-in-one system, great, fast support

Inconvénients:

It's a little bit slow and the look and feel is old fashioned

Masud
Human Resource Manager (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

An Amazing CRM Solution For Business

5,0 il y a 6 mois

Avantages:

I like the ticket management features and that the software comes with amazing online CRM capabilities It makes lead management easy and also comes with account management features too It is a great help desk solution and makes customer success easy

Inconvénients:

With Apptivo, there has been a smooth transition and no problems.

Susan
Susan
CIO (Chief Idea/Implentation Officer) (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

We've been using Apptivo to manage our networking group for invoicing and also guest management

3,0 il y a 6 ans

Commentaires: It has great time-saving features but has been "glitchy" after having worked successfully in the past.

Avantages:

Comprehensive tool that allows us to create templates for just about everything we need from weekly updates, quarterly & annual invoicing, guest followup and reminders. Also, let's us automate generation of invoices. Great to have a history of current & past members & guests.

Inconvénients:

Seemed to work find for the first few years but in the last 1-2 years there have been anomalies in invoicing: past due amounts were incorrect and have had to reach out to customer support several ties on this... We are not paying for the service (so I guess we don't have the right to complain) but it has been an issue to trouble-shooting the problems. Customer support has been responsive but resolution of the issues has sometimes been slower than I'd like. I've had to create work-arounds to resolve some of the issues.

Réponse de l'équipe de Apptivo

il y a 6 ans

Hi Susan, We've improved the technology quite a bit and have also added a lot of new features. Some training may help to get used to getting your work done in the current version as it stands. We have not discontinued any working features unless we are able to provide a much better flow and it was impossible to keep both the old and new features to coexist. Certainly feel free to reach out to us to schedule additional training.