15 ans à aider les entreprises belges
à choisir le meilleur logiciel
En savoir plus sur Bitrix24
Traduit en 18 langues, Bitrix24 est un logiciel tout-en-un. Disponible gratuitement et proposant des formules payantes, il inclut plus de 35 outils : CRM, tâches, sites, etc.
Bitrix24 is an easy to use software, it allows you to manage the history of contacts or prospects and stored.
Difficult to train staff on, difficult and expensive to obtain support.
Filtrer les avis (764)
Classer par
Filtrer les avis (764)
Bitrix24 est le meilleur.......
Commentaires: Avec Bitrix 24 je gagne énormément en temps dans la gestion de mes projets. Il me permet également d'interagir avec mes clients en temps réel ce qui augmente la satisfaction de mes clients. Aussi la facilité d'accès à la réservation en ligne me permet d'augmenter le nombre de mes clients et de booster mes ventes.
Avantages:
La gestion des projets et l'automatisation de processus de Bitrix 24 me permettent de réduire mon temps dans la gestion de mon entreprise et d'être plus proche de mes clients. cela est important pour moi car sa me permet de développer mon business.
Inconvénients:
L'inconvénient mangeur est la dépendance à la connectivité internet.
Bitrix24 pour gérer votre équipe
Avantages:
J'ai découvert un nouveau monde du freelancing avec Bitrix. C'est pus simple, plus convivial et plus rapide. Ce logiciel mixe à la fois réseaux sociaux, gestion de tâche et planification
Inconvénients:
Le seul inconvénient est que c'est payant et assez couteux
Bitrix24 pour la gestion de la fabrication
Avantages:
Bitrix24 dispose d'un large éventail de fonctionnalités utiles pour gérer les processus de fabrication.
Inconvénients:
La conception de Bitrix24 est encombrée, ce qui rend difficile la navigation et la personnalisation à votre goût. Le processus d'intégration est également difficile et l'interface peut être écrasante pour les nouveaux utilisateurs.
Utilisateur_Bitrix24
Commentaires: Une meilleure structuration du projet et des groupes de travailGestion du temps de travail, des horaires et des absences
Avantages:
Intégration d'un système de chats et d'appels Disponibilités des rapports sur le temps et les horaires de travails, ainsi que les absencesPossibilité de créer différents groupes de travailL'organisation en catégorie des application du MarketplaceLa structuration de l'organisation d'un projet avec un organigramme
Inconvénients:
Une prise en main qui n'est pas facile avec toutes les fonctionnalitésFonction de création d'un site
Très bonne application de messagerie et de gestion d'entreprise
Avantages:
Bitrix24 vous permet de gérer les projets d'entreprise avec un système de messagerie nous permettant d'effectuer des appels vidéo de bonne qualité
Inconvénients:
Pas soucis au niveau des fonctionnalités.
Bitrix24 un outil efficient pour collaborer.
Commentaires: Bitrix24 est un bon outil tout en 1, je vous le recommande en tant que logiciel CRM.
Avantages:
- Bitrix24 un outil permettant la gestion de projets collaboratifs c'est la raison principale pour laquelle j'utilise l'outil.- Une messagerie est intégrée ainsi qu'un espace de stockage et un système de gestion RH, Bitrix rassemble et combine différents outils ce qui est un de ses points forts.- Le CRM permet aussi le création de site web sans connaissances en code.
Inconvénients:
- Une option est gratuite mais pour plus de de stockage ou d'utilisateurs il faudra passer par un abonnement payant allant jusqu'à 199€ par mois pour les professionnels.- Avec toutes les fonctionnalités il peut être assez compliqué de prendre en mains l'outil.
Bangoura wallet
Commentaires: Ce logiciel me permets d'accomplir la progression des tâches.
Avantages:
Ce logiciel à une fonctionnalité très facile à utiliser et l'intégration se passe de façon simple.
Inconvénients:
Ce logiciel, s'il n'est pas à jour est lent.
Logiciel efficace (Bitrix 24 )
Avantages:
C'est un bon outil tout en 1 qui nous permet d'être plus efficace sur la gestion de l'entreprise en général.
Inconvénients:
C'est un bon logiciel et jusqu'à présent le logiciel me conviennent parfaitement
C'est super comme logiciel
Avantages:
Depuis que j'y suis ce logiciel me facilite tellement les suivis et mes systèmes de traitement
Inconvénients:
j'avais du mal à pouvoir m'y faire mais grâce à leur assistance je m'y suis fit plus vite
l'utilisation pour la gestion de projet, la collaboration et la communication en entreprise
Avantages:
J'ai apprécié la grande variété de fonctionnalités dans Bitrix24, telles que la gestion de projet, la collaboration d'équipe et les outils de communication intégrés, qui permettent d'améliorer l'efficacité et la productivité
Inconvénients:
a courbe d'apprentissage de Bitrix24 était assez longue et que l'interface utilisateur pouvait parfois être confuse et désorganisée
Mon expérience à Bitrix 24
Avantages:
Bon pour la gestion des projets.fonctionnalité en CRM trop génial
Inconvénients:
Bugs et impossibilité de se connecter des fois
Choisissez Bitrix vous ne serez pas dessus 👌👌👌👌
Avantages:
J'ai aimé vraiment l'efficacité que Bitrix m'aide à diriger mon entreprise
Inconvénients:
J'aimerais Bitrix améliore encore leur interface

Project management software with very good workload planning
Commentaires: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.
Avantages:
I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.
Inconvénients:
The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

An all-inclusive project management software
Commentaires: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.
Avantages:
As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.
Inconvénients:
The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.
Solution for Effective Project Management
Commentaires: Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.
Avantages:
Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.
Inconvénients:
CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.
Tried it, moved on...
Commentaires: Beginning was great, but that's it - after using it for a while I realized it is not a good fit for my organization
Avantages:
At first glance- Bitrix24 looks fresh, smart, and inviting. The pricing was reasonable.
Inconvénients:
After starting using it I realized it was not as smooth as I thought. Many back-office issues, settings are sometimes a mess and pricing went up after a year. I also had privacy concerns.
Alternatives envisagées :
BITRIX 24 CRM Review
Commentaires: Great product that I recommend to everyone.
Avantages:
Ease of use and ability to customise and deploy. Great Product.
Inconvénients:
I think the reporting is difficult , we struggle to get activity reports for note capture in CRM and sales calls made on the road etc.
A powerful CRM for your company
Avantages:
The platform has a highly dynamic interface. You can create and manage workgroups, design websites and online stores, and integrate collected data into the CRM. Task automation is a real plus. Bitrix24 allows you to import and export files. The flexibility of this CRM is unmatched.
Inconvénients:
Bitrix24 is packed with features. Getting started can be long and tedious.
Ultimate guide to customer success
Commentaires: Thanks to Bitrix24, we could track the performance of our customer success program by using the reporting features.
Avantages:
The knowledge base in Bitrix24 is a great resource for our customers. They can search for answers to their questions, view articles, and download documentation.
Inconvénients:
The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative.
Collaborate and succeed with Bitrix24
Commentaires: Impressive all-in-one solution, Bitrix24 simplifies our operations.
Avantages:
Task management simplified with Bitrix24, loving the progress!
Inconvénients:
Higher-tier plans get expensive, more affordable options desired.
it's a treasure in cooperating with clients
Avantages:
it's easy to call and send email to clients. It can record phone call and let you listen to when you didn't take any notes from a call. Easy to move client from one column to another. It to navigate and find clients.
Inconvénients:
It's too sensitive and sometime change the way of presenting clients in the row.
Worst web builder ever used
Commentaires: We haven't gotten the best of its solutions. Personally, My experience with Bitrix has been very poor
Avantages:
What is really enjoy about Bitrix is its customer support experience. The company has dedicated customer service agents spread almost around the world. I remember, one of their customer service used to follow up with me and provided a lot of advice as to how to use their services.This approach was remarkable as I know just a few companies who are able to work this way.
Inconvénients:
Here are some of the reasons why I don't really like Bitrix:-The company is very diversified, they offer just too many services, and at a point, it's hard to actually determine what they are good at doing.-Very poor user interface with too many features-The subscription plans are very high and there are just too many limitations.-Its website builder still lacks many advanced components of a good website builder.-Task management feature is below average and needs improvements.
Alternatives envisagées :
Experience after 6 months of use Bitrix24
Commentaires:
Bitrix24 is a CRM program that can outperform other lead management software in its class. With an all-in-one CRM platform, users can develop and manage leads, manage projects, provide customer support, manage internal communications, and even construct websites.
Despite having such an extensive range of services, Bitrix24 offers incredibly cheap costs when compared to other channels, making it easier to develop a skepticism. Offering a set monthly pricing for an unlimited number of customers is also uncommon among small and medium-sized businesses.
Like media and social networks, it has an easy-to-use interface. When users register with Bitrix24 CRM, they instantly see the activity stream (Activity Stream) - this feature is similar to the interface used by Facebook. Users can upload files, events, processes and more to share with their colleagues. Finishing the project without explicit directions and being a little picky about the needed stages takes a long time.
Furthermore, the Professional package allows for an infinite number of users, allowing Bitrix24 CRM to readily handle quickly developing enterprises. However, it is not well-liked by entrepreneurs.
As a result, Bitrix24 is best suited for mid-sized businesses prepared to devote a significant amount of time in studying how the program works and educating staff on how to utilize it.
Bitrix24's disadvantage is that it requires more steps than comparable CRM platforms such as Zendesk and Freshworks, but at a significant
Avantages:
Lead generation and management : The lead management function of Bitrix24 gives consumers more opportunities to generate leads by using demand creation software. Content marketing, media advertising, online forms, and live chat widgets are a few examples. It assists them in identifying prospective and high-converting consumers. Bitrix24 can also assess how many fresh leads are received and what proportion of those leads convert into paying clients.
Inconvénients:
Analysis of sales data The CRM analytics solution from Bitrix24 enables customers to examine sales trends, assess lead conversion rates, and properly estimate sales. However, errors frequently occur as a result of difficulties caused by poor handling of virtual parameters. Lead source analysis capabilities show customers which channels are producing the greatest results for them in terms of lead sourcing. Assist them in determining which marketing or advertising platforms they should prioritize. Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the reviewer's identity. Their website, social media advertisements, physical events, and Google AdWords are all potential consumer source channels. There will always be channels that fall short of expectations.
Alternatives envisagées :
Easily the best CRM for its price
Commentaires: Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.
Avantages:
The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.
Inconvénients:
Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.
Bitrix24, a promising software in Business management.
Commentaires: CRM is the key element for any company to thrive in the digital world besides SEO (Search Engine Optimization). We cannot dig deep around it, since it is not our aim topic here. Just know that CRM is a tool that helps companies stay in touch with their clients by analyzing their needs to increase sales. Not only Bitrix24 has it. Microsoft, Salesforce, Zoho, to name just those, have it as well. I really like the fact that Bitrix24 has its own CRM integrated. We don’t need to find another CRM tool elsewhere. It is very helpful because the software enables us to create a detailed database about our clients. This is a very promising product that needs to be improved. I think its whole potential is far from being completely unlocked. Meanwhile, before we have a new version, I globally enjoy this software.
Avantages:
First of all, what is Bitrix24? It is a multi-operations software that enables multi-tasking, from: Creating business sites, automating sales, and project management with rich communication features. That’s why it is called the “All-In-One”. The things that I like about this software lie in its essential tabs on the dashboard: - The Activity Stream from which we can see the employees of a given project with whom we can interact through chats (both video or text) or comments; there’s a comment section actually for the different projects. While writing, we can share files and use emojis; - The Employees tab presents the organizational chart with the names of all the employees. And, we can organize it as we want by adding new members or removing some, creating different Departments, and sharing the roles. This makes team management very efficient; - The Tasks and projects tab that permits us to create tasks and manage the different teams working on them. What is even cooler with this tab is that Bitrix24 gives us an Analytics kind-of-feature that shows in real-time the performances of the different projects, the timing from the beginning to the ending planned, the ongoing tasks, the completed ones, and the total; - The CRM which stands for Customer Relationship Management. What is adorable with the CRM of Bitrix24 is that we have a whole tab dedicated called CRM, and it is actually very intuitive to use: We can add our clients’ names, their contacts, and some notes about them.
Inconvénients:
2 things that are less-likable: - The custom support is sometimes hard to reach. They take a long time to reply to our emails. This can make us feel lonely facing some bugs we would like to report and get the help we need; - The price is too high for small businesses. Bitrix24 charges USD61 /month (from time to time we can have sales dropping the price) for an entry-level; while softwares like Zoho charges only USD12/month.