--- description: CDK Global : qu'en pensent les utilisateurs ? Lisez les avis clients sur CDK Global, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Avis, prix, tarif et abonnement - Capterra Belgique 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://fr.capterra.be/software/122988/cdk-global Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.be/software/122988/cdk-global?page=2) > Les solutions de CDK connectent les gens à la technologie en automatisant et en intégrant toutes les parties d'une concession. > > Conclusion : 207 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CDK Global ? Conçues pour les concessionnaires d'automobiles, de camions, de bateaux, de motos, d'équipements lourds et de véhicules de loisirs en Amérique du Nord. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 207 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CDK Global - **Fondé**: 1974 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Base de données de contacts - Comptabilité - Gestion des contacts - Gestion des documents - Gestion des espaces de vente - Gestion des leads - Gestion des stocks - Gestion du financement - Pour les concessionnaires automobiles - Rapports et analyses - Service clientèle - Suivi de location - Suivi des interactions ## Ressources d'aide - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour concessionnaires automobiles](https://fr.capterra.be/directory/20005/auto-dealer/software) ## Catégories connexes - [Logiciels pour concessionnaires automobiles](https://fr.capterra.be/directory/20005/auto-dealer/software) - [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software) - [Logiciels de comptabilité pour garages](https://fr.capterra.be/directory/31296/auto-dealer-accounting/software) ## Alternatives 1. [Carsforsale.com](https://fr.capterra.be/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://fr.capterra.be/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://fr.capterra.be/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [Autodeals](https://fr.capterra.be/software/215208/autodeals) — 4.8/5 (15 reviews) 5. [AutoRaptor CRM](https://fr.capterra.be/software/118844/autoraptor-crm) — 4.6/5 (273 reviews) ## Avis ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 novembre 2023* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Inconvénients**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 mai 2025* | Transport routier/ferroviaire | Taux de recommandation : 8.0/10 > > **Avantages**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Inconvénients**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 septembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 1.0/10 > > **Avantages**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Inconvénients**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "Romeo Auto Group Review from BDC Manager" — 4.0/5 > **Heather** | *8 juin 2021* | Automobile | Taux de recommandation : 6.0/10 > > **Avantages**: The easy accessibility to our customers. Multiple mining areas. Customized reports. > > **Inconvénients**: Lead assignment rules. Be-backs not being accurate. Having to call in for most things to be changed rather than just being able to make the changes yourself. > > Elead is overall a great tool. There are some kinks that need to be worked out but unfortunately you are not able to contact anyone to make suggestions. Customer service is on the higher side when you call in, but the reps for the stores have not been the best. \[SENSITIVE CONTENT HIDDEN\] has been the ultimate breath of fresh air and even no longer being in charge of our account, still helps out when someone else can not get something solved. Compared to other CRMs I would say Elead has an edge up. ----- ### "Powersports is thriving\!" — 5.0/5 > **Brittany** | *16 avril 2024* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: We switched from Dealertrack DMS for our Powersports department and it has been a game changer with our customers, part management, invoicing, accounting, etc. > > **Inconvénients**: The software interface looks very old school, early 2000's AOL style. ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.be/software/122988/cdk-global?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.be/software/122988/cdk-global) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées