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Avis clients sur Paycom

En savoir plus sur Paycom

Avec le logiciel tout-en-un de Paycom, vous pouvez stimuler la satisfaction des employés en liant les performances et la rémunération.

En savoir plus sur Paycom

Avantages:

Paycom can do a lot of different things if its configured correctly. It offers some useful integrations and can make a lot of the workflow side of things easier.

Inconvénients:

I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.

Paycom - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,2/ 10

Paycom a reçu une note globale de 4,4 étoiles sur 5 d'après 1 007 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 007)

Josh
Biomedical Equipment Technician
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Employee who loves Paycom

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
elie
agent (Madagascar)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

système très efficace plus facile et plus simple

5,0 il y a 10 mois

Avantages:

l'utilisation est très simple, il m'aide a gérer la présence et le temps il évite l’incohérence entre travailleur et employeur,

Inconvénients:

Dans l’ensemble, je suis très bien satisfait Paycom

Réponse de l'équipe de Paycom

il y a 10 mois

We're happy to hear Paycom has simplified your HR and Payroll needs and that you find it easy to use, Elie! Thank you for your positive review!

Ezechiel
Ezechiel
Agronomie (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Paycom logiciel de gestion salariale

5,0 il y a 12 mois

Commentaires: Paycom logiciel d'accélération et de bonne gestion du temps

Avantages:

Paycom est un logiciel qui permet de limiter la saisie manuelle des informations et permet aux employés de bien s'exprimer dans le système. Il y le gain de temps aussi

Inconvénients:

Paycom a comme inconvénient, la difficulté de vite planifier des vacances. Et le reporting n'est pas trop évolue dans la personnalisation

Réponse de l'équipe de Paycom

il y a 12 mois

We're happy to hear Paycom has created efficiency for you and your organization, Ezechiel! Thank you for the 5-star review and feedback!

Joe
Joe
Director of HR, Payroll, Accounting (É.-U.)
Utilisateur LinkedIn vérifié
Restaurants, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Paycom Review

5,0 il y a 11 mois

Avantages:

I like the quick responses from the Account Manager and Dedicated Specialist most.

Inconvénients:

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Réponse de l'équipe de Paycom

il y a 11 mois

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Kari
Veterinary Technician (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Everything you need in one app

5,0 il y a 2 mois Nouveau

Avantages:

I really appreciate having an app that has all of my scheduling, payroll, and tax information in one place. Everything is laid out well and seems intuitive.

Inconvénients:

It's a little too easy to accidentally choose the wrong punch type.

Réponse de l'équipe de Paycom

il y a 2 mois

Kari, we're pleased to know our HR and payroll software is giving you the ability to streamline and automate all in one place. Thank you for the 5-star review!

Caroline
HRIS Coordinator (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Easy to use system for small businesses

2,0 il y a 4 semaines Nouveau

Avantages:

Paycom was very user friendly because it was not a very robust system.

Inconvénients:

Paycom has very limited reporting capabilities. The system was too antiquated for the size of my company which was growing.

Réponse de l'équipe de Paycom

il y a 4 semaines

Hi, Caroline. Paycom is dedicated to setting clients up for success. We hold our software and dedicated specialists to a high standard, and we'd like to learn more about your review. Please contact us at [email protected], and a member of our team will reach out.

Lindsey
HR Director (É.-U.)
Vente au détail, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

HR Director

5,0 il y a 2 mois

Commentaires: My overall experience with Paycom since the beginning has been positive and seamless.

Avantages:

You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents, notifications to employees, easy reporting and many more features. It is easy to use and navigate.

Inconvénients:

I have no dislikes about Paycom. I am 100% a Paycom fan.

Réponse de l'équipe de Paycom

il y a 2 mois

Lindsey, we're thrilled to hear you enjoy using our single software! It’s rewarding to know that you are 100% a Paycom fan, from our seamless software to our world-class service. Thank you for your 5-star review!

Liz
Human Resources Generalist (É.-U.)
Immobilier, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Paycom Review

4,0 il y a 4 semaines Nouveau

Commentaires: The overall experience has been a rollercoaster of rolling out new products and changing our department processes to stay on top of new trends and features. However, now everything is working smoother, and I am very happy with Paycom.

Avantages:

I enjoy my Paycom representative [sensitive content hidden] she had been beneficial in education on the system and showing us how Paycom can work for our organization. I enjoy the new features that Paycom has been releasing that allow streamlining processes and giving the HRIS more of a competitive edge compared to other systems.

Inconvénients:

We did not have proper communication prior to [sensitive content hidden] on how the system works and were given simple "fixes" that in fact did not fix our problems or issues but created further stress in managing the system.

Réponse de l'équipe de Paycom

il y a 2 semaines

We're thrilled to hear that your dedicated specialist has been a valuable resource in helping you maximize our system's capabilities. We are committed to offering world-class service and are glad this has been reflected in your experience. We value your feedback and are committed to providing the best value possible to our clients. Thank you for your review, Liz!

Rachel
Director (É.-U.)
2128, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Not just a payroll system

5,0 il y a 2 mois Nouveau

Commentaires: Overall, paycom offers everything we need to make payroll easy for our employees. From onboarding to payroll and everything in between paycom checks the boxes.

Avantages:

Paycom is really easy to use for both me as a manager and for my employees. I like that there is an in depth desk top version and a quick on the go app version.

Inconvénients:

I wish the cost for additional integrations was more budget friendly.

Réponse de l'équipe de Paycom

le mois dernier

We're happy to hear you value accessing all your HR and payroll needs in a single software, Rachel. Paycom's mission is to simplify and automate HR and payroll processes for all our users, so we are happy to hear this has been your experience. Thank you for taking the time to leave us a 5-star review!

Theresa
Payroll Supervisor (É.-U.)
Comptabilité, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Payroll review

4,0 le mois dernier Nouveau

Commentaires: Overall, I have had a pleasant and good experience

Avantages:

The ease of the reporting and the use of Paycom for Payroll.

Inconvénients:

I wish we got the State tax reports and I wish we could configure the PTO better. Also, I wish it was a better way to pay OT to salary employees when the law went into effect in July.

Réponse de l'équipe de Paycom

il y a 3 semaines

Theresa, thank you so much for taking the time to share your feedback! We're thrilled to hear that you're finding our reporting features easy to use and that you're having a great experience with our payroll solutions. We encourage you to reach out to your dedicated specialist for assistance with configuring PTO and OT. Paycom is committed to providing world-class service and look forward to continuing to support you in any way we can.

Mike
CFO (É.-U.)
Ressources humaines, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Paycom is a virtual HR Team member!

4,0 le mois dernier Nouveau

Commentaires: Great experience good product and the App is great!

Avantages:

The ease and convenience of the app made the difference for me.

Inconvénients:

My clients needed a seperate app for reimbursements

Réponse de l'équipe de Paycom

le mois dernier

It's great to hear that Paycom's HR and payroll software has created efficiencies and helped streamline processes for you and your organization. Thank you for sharing your experience with us, Mike.

Michele
Human Resources (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great platform

5,0 le mois dernier Nouveau

Commentaires: They have been amazing. Fantastic customer service. Innovative and helpful

Avantages:

Ease of use. Great all around platform. Perfect for any size business.

Inconvénients:

None. Paycom is an amazing app. We currently have all of our employees participating.

Réponse de l'équipe de Paycom

il y a 3 semaines

Michele, thank you for your glowing review! It's wonderful to know you're finding our software easy to use, and especially appreciate your comment that Paycom is perfect for businesses of any size. We believe that every organization deserves access to innovative, user-friendly payroll and HR solutions, and we're committed to providing a scalable platform that meets the unique needs of each client. We're also delighted that you love our mobile app and are impressed with our innovative approach. Most of all, we're grateful for your kind words about your dedicated specialist. We're committed to providing world-class service every step of the way, and it's wonderful to know we're exceeding your expectations. Thank you for choosing Paycom!

Kelley
physical therapist (É.-U.)
Santé, bien-être et fitness, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Paycom is simple and effective

5,0 il y a 2 mois Nouveau

Commentaires: I have enjoyed the ease of use and find it much more simple than previous apps we’ve used

Avantages:

I find everything well organized and easy to find the information you need. Submitting time off is easy and the information for tax season is right at your fingertips

Inconvénients:

Unable to change your user name is difficult to remember

Réponse de l'équipe de Paycom

le mois dernier

Thank you for sharing your experience, Kelley! It's great to hear you're enjoying Paycom and its user-friendly features! We appreciate your advocacy.

Clint
Human Resources Manager (É.-U.)
Emballage et conteneurs, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PayCom Experience

5,0 il y a 3 mois

Commentaires: Overall, we have been with PayCom almost 6 years. The majority of our contact people have been very good. They tend to promote their people quickly so transitioning to a new rep can be a challenge.

Avantages:

They did an excellent job onboarding us. The initial training and involvement for our first year was great. They really made us feel welcome.

Inconvénients:

It has taken awhile to address our attendance point challenges.

Réponse de l'équipe de Paycom

il y a 2 mois

Clint, thank you for the 5-star review! It's rewarding to hear we made you and your organization feel welcome! It's also an honor to know you have trusted Paycom for almost 6 years! If you need any assistance, please reach out to our team at [email protected].

Stephanie
Sr. Director of Human Resources (É.-U.)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Much Improved

4,0 il y a 4 mois

Commentaires: Our experience has greatly improved over the course of the last year to 18 months and that has kept us as a Paycom client.

Avantages:

The dedicated support team and account representative have been extremely helpful and try to assist us with any issues and advise us on what is best for our company and employees.

Inconvénients:

The lack of flexibility for our company's special circumstances and one-off needs.

Réponse de l'équipe de Paycom

il y a 3 mois

Stephanie, we're so happy to hear about your experience with Paycom. We're also grateful to hear you are receiving top-notch customer service. Thank you for writing us a positive review!

Matthew
Chief Clinical Officer (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Paycom is a fast and easy platform for managing timecards and HR tasks.

4,0 il y a 4 mois

Commentaires: Paycom is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related. There's availability for report writing and task upkeep that rivals any other software.

Avantages:

I have enjoyed phone access to my employment information.

Inconvénients:

At times there are difficulties in navigating where to locate employment information.

Réponse de l'équipe de Paycom

il y a 4 mois

Matthew, we're so glad to hear you have all your payroll needs in one place! It's exciting to hear Paycom has been fast when managing Time and Attendance! Thank you for the 5-star review!

Jennifer
Finance Manager (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Paycom Review

5,0 il y a 3 mois

Commentaires: Our overall experience with Paycom has been great!

Avantages:

The things we like the most about Paycom are the platform is easy to use, HR abilities for reviews and furthering education, and having a specific rep to go to when needed.

Inconvénients:

At this time there are no cons or dislikes about Paycom.

Réponse de l'équipe de Paycom

il y a 3 mois

We are delighted to know that our platform has been able to address the pain points you experienced with your previous provider, Jennifer. Our dedicated team is committed to delivering exceptional support and service, and it is wonderful to see that shining through in your experience!

Taneisha
Former Production Supervisor (É.-U.)
Matières plastiques, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Paycom protects your payroll for sure!

5,0 il y a 10 mois

Commentaires: All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you have any discrepancy. I genuinely like Paycom.

Avantages:

Being in control of my finances. Allowing me to have documentation if ever needed. Helpful tutorials. And alerts through your preferred notifications. Email, text, phone

Inconvénients:

Honestly I never experienced any issues. This app is hassle free.

Réponse de l'équipe de Paycom

il y a 10 mois

Taneisha, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.

Sara
Associate Veterinarian (É.-U.)
Vétérinaire, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

User-Friendly Payroll Software for Employees

5,0 il y a 8 mois

Commentaires: As an employee, overall this is a simple user-friendly program for managing compensation and I've been happy with it in the 6 months we've had it in use.

Avantages:

Very easy to use as an employee. Easy to access current pay stubs, total pay, withholdings and contributions for the year. The "Approve my Check" function is very nice to make sure there are no errors before paychecks are processed.

Inconvénients:

I have not had any significant issues with the software.

Réponse de l'équipe de Paycom

il y a 8 mois

We're happy to hear how Paycom has made accessing your information so convenient, Sara! Our mission is to simplify the employee experience, so we're glad to hear this has been your experience. We appreciate your review!

Jackie
Payroll Manager (É.-U.)
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Customer Service is Great with Paycom!

4,0 il y a 3 mois

Commentaires: 13 years with Paycom. Had some billing problems but product has always been stable.

Avantages:

My dedicated specialist, [sensitive content hidden] is awesome! It is so nice to always reach the same team when I have an issue.

Inconvénients:

Report writer, flow of processes. Billing detail not accessible.

Réponse de l'équipe de Paycom

il y a 3 mois

Jackie, we're thrilled to hear you have enjoyed Paycom's efficient, easy-to-use software for 13 years! It's especially great to know our team has streamlined your HR and payroll processes. Thank you for your review and advocacy!

Branka
HR Administration Manager (É.-U.)
Pétrole et énergies, 51–200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Love Paycom

5,0 il y a 11 mois

Commentaires: I love the overall experience 10 out of 10 everything works well, and most of all my employees absolutely love it.

Avantages:

I love how easy it is to process payroll, enter and approve timesheets, benefits administration, performance reviews, I just love it all.

Inconvénients:

There is not much that I did not like, everything is super helpful and needed to have a successful HRIS in place.

Réponse de l'équipe de Paycom

il y a 11 mois

We're so happy to hear you're loving Paycom, Branka! It's especially great to hear we're streamlining HR and payroll processes for you and your organization. We appreciate you and your partnership. Thank you!

Cheryle
Benefits Coordinator (É.-U.)
Automobile, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Adding new locations

5,0 il y a 4 mois

Commentaires: Very satisfied with how things went and professional.

Avantages:

The team work to get our two new location in the system and up and running so smoothly.

Inconvénients:

Nothing major, we always run into bumps along the way

Réponse de l'équipe de Paycom

il y a 3 mois

Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review!

erin
VP, HR (É.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

Happy Paycom User

5,0 il y a 11 mois

Commentaires: Overall a great experience and am really happy we made the transition to Paycom last year.

Avantages:

The support we've received from the Paycom team has been incredible - from implementation through benefit enrollment and now day to day support, the team has always been reactive, pleasant and truly helpful.

Inconvénients:

Reporting. I would love to see more dynamic, easier to navigate reporting functions. I find the analytics dashboard is not as intuitive as I thought it would be and it's harder to pull data that I fill confident in (turnover is an example). Would love the ability to see executive dashboard reporting that is easy to use and manage.

Réponse de l'équipe de Paycom

il y a 11 mois

We're happy to know you're having such a great experience with our team and service, Erin! It's also great to hear how Paycom has positively impacted you and your organization. We appreciate your feedback and review. Thank you!

Latisha
Community Health Navigator (É.-U.)
Santé, bien-être et fitness, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Paycom Experience

5,0 il y a 3 mois

Commentaires: My overall experience with Paycom has been great. I currently use Paycom at my current job and can access all my personnel information, which I really love. This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more.

Avantages:

The system is user-friendly, and employees can quickly access personnel information without needing to contact the HR staff.

Inconvénients:

While Paycom is user-friendly, it may be a little difficult for individuals who are not tech-savvy to navigate, would be nice to have a search box to quickly access information.

Réponse de l'équipe de Paycom

il y a 3 mois

Latisha, we're happy to hear Paycom has been a great addition to you and your organization! Thank you for sharing your experience and leaving us a 5-star review! Please feel free to share future feedback or ideas for improvements with your dedicated specialist.

Arnel
Team Manager (Philippines)
Externalisation/délocalisation, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Paycom - Pros and Cons

4,0 il y a 4 mois

Commentaires: i would rate paycome with an 9. it's a near perfect tool with the exception of how long the approval hierarchy works, If i was the developer i would put in status bar on top of the list approvers so that i know what's the hold up, who is hodling up my ticket for approval

Avantages:

Everything is available in paycom from scheduling to adjustments to personnel action form to continuous learning

Inconvénients:

the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a specific approver.

Réponse de l'équipe de Paycom

il y a 3 mois

Arnel, thank you for the positive review! We appreciate your feedback. If you have additional comments or ideas for improvements, please share them with your dedicated specialist that is assigned to your organization!

Steven
Steven
system technique (É.-U.)
Utilisateur LinkedIn vérifié
Conseil en gestion, 5 001–10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

a good experience

5,0 il y a 7 mois

Avantages:

It allows the human resources area to have control of the entire database of all employees on the same platform, allowing for better performance and better information capacity to generate payroll and better management of active personnel. Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that manage the processes of each employee very well.

Inconvénients:

Every update it has had takes a long time to reconfigure but I don't understand why it is because of the tools and information that is handled, the entire execution process has always been perfect without failures

Réponse de l'équipe de Paycom

il y a 6 mois

We're happy to hear Paycom has helped you and your organization have better performance and be more efficient. Thank you for the 5-star review!