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Avantages:

It is very easy to use at daily work for companies. Great Chrome extension, just one click to start tracking time.

Inconvénients:

There's no payroll integration with Payoneer. It's tough to do payroll with limited options.

Hubstaff - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,5
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,5/10

Hubstaff a reçu une note globale de 4,6 étoiles sur 5 d'après 1 501 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 501)

Yasmine
Assistant (Bénin)
Banque, 2–10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Meilleur logiciel de surveillance

4,0 il y a 12 mois

Avantages:

Hubstaff permet de facturer, de surveiller les employés même à distance

Inconvénients:

Hubstaff n'a pas d'inconvénients selon mon expérience mais le prix est élevé

Pinhas
Assistant (Bénin)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Logiciel de gestion du temps

4,0 il y a 10 mois

Avantages:

Tres simple a utilisé au quotidien pour tout les entreprises

Inconvénients:

Difficile de gerer la paie avec les options limité

Ewan
Ewan
Founder / Director (R.-U.)
Utilisateur LinkedIn vérifié
Divertissement, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

The best solution for integrated task management and thorough time tracking and reporting.

5,0 il y a 4 ans

Commentaires: Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Avantages:

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

Inconvénients:

- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hey Ewan, hope all is well with you and thank you for the kind words. You can now request time off exactly down to the minute. Cheers!

Paul
Paul
General Manager (R.-U.)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Hubstaff App Review

4,0 il y a 3 ans

Commentaires: This app, is the best of it's kind and I believe that, I'll use it for a long time.

Avantages:

The app is very easy to use. The ability to take screenshot of worker's screen is great. Very customizable. I like the fact that it's free for a single user.

Inconvénients:

At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hello Paul, thank you for providing your input regarding our product. When it comes to the daily emails that get sent out automatically by our system, there are a couple of reasons to consider for why they can appear to be incorrect. Firstly, the hours displayed in those emails are always in the organisation's timezone, and not in the member's own one. So, if there is a big time difference between the two, for example organisation having EST (New York) and user CST (Shanghai), then the hours tracked can appear to be incorrect due to the big difference between timezones. Also, if the user's Hubstaff tracker has not been able to upload all of its tracked data as intended, then the summary report will only display hours tracked and uploaded to our servers at the time of the email being sent out. We do encourage the usage of the timesheets area to more accurately see the hours worked by the members of your team. On there, information can accurately be seen in both timezones.

Sandhya
DevOps (Inde)
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Activity % must be improved

3,0 il y a 2 mois

Commentaires: The activity % is quite annoying. Because though I work continuously it never reaches 100%

Avantages:

It is helping to track work hours. The recent feature to calculate idle time is good.

Inconvénients:

I am not a developer and the Activity % never reaches 100% though I am continuously working.

KARINA
SHIFT LEADER (Argentine)
Marchés boursiers, 5 001–10 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

VERY GOOD FOR WORKING

5,0 il y a 3 mois

Avantages:

The application aims to simplify task management and productivity for users. Its completed features include intuitive task creation, seamless integration with calendars, and a user-friendly interface that ensures effortless navigation.

Inconvénients:

It was really complete , nothing to improve until now

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Pétrole et énergies, 5 001–10 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

A good cheap tracking for development users on a budget

5,0 il y a 7 mois

Commentaires: It is a program initially for engineers with a small budget or professionals with a low budget who want to take into account the time they spend on each work task, this is essential to be able to move forward.
It is limited so that executive staff can see the real performance of the employees below, it is closed in that sense and they do not like it.
I liked it in many functions and I would recommend it but I would make clear the problems of aspects that I found.

Avantages:

This program gives me a feeling of real-time optimization. By having a clear vision of how my time is being used, I can identify areas in which they could be more efficient and make adjustments to optimize workflow in each task, this gives me a feeling of real-time optimization. I like it mainly because I don't have much time, on the other hand the prices were comfortable and sometimes you could accumulate invoices for payment the next month without penalties.

Inconvénients:

Productivity monitoring is very limited, I think it did not allow data to be delivered to senior managers, the way to give them real-time access to the performance of our tasks was very problematic.

Dev
CEO (Inde)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

GOOD SOFTWARE TIME TRACKING

5,0 il y a 8 mois

Commentaires: Excellent CUSTOMER SUPPORT in setting up the software.

Avantages:

Transparency. Is good in being able to provide valuable insights.

Inconvénients:

I think it is a bit on the expensive side.

Yehanny
Yehanny
Fullstack Developer (Venezuela)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Keep your profit safe and accurate

5,0 il y a 3 semaines Nouveau

Commentaires: I use Hubstaff to manage my working hours and then settle my goals within a milestone, this way you can keep your project's profit accurate

Avantages:

Hubstaff is simple and easy to use, you can track your working hours in every project you work with. There's an extension for Chrome to automate even more your records

Inconvénients:

Sometimes when you use Hubstaff to record your time with a meeting it gets slow

Matt
Director of Operations (É.-U.)
Divertissement, 11–50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

A+ Experience

5,0 il y a 2 mois Nouveau

Commentaires: Staff has been great as has the platform

Avantages:

The analytics show everything you'd want to see in terms of productivity and efficiency

Inconvénients:

I wish there was more customization to scheduling

Rudyard
Intake Specialist (Nicaragua)
Services juridiques, 1 001–5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Oustdanding

5,0 il y a 4 semaines Nouveau

Commentaires: A great tool, easy to find info and to check metrics.

Avantages:

User friendly, accurate information, reliable.

Inconvénients:

None

Analia
Ssr. QA Tester (Argentine)
Assurance, 1 001–5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

A good experience to track and monitor employees activities

4,0 il y a 4 semaines Nouveau

Commentaires: A good experience to track and monitor employees activities

Avantages:

It highly improves productivity based on reports which allow to identify work flow failures.

Inconvénients:

It gets laptop slow due to many open services it has

Mackie
Creative & Communications Director (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

The most robust, one-stop-shop for time tracking especially for remote teams

5,0 il y a 2 ans

Commentaires: Using Hubstaff has been exceptionally easy across the board. It is an asset for our company to see project profitability, team member hours, and manage time off for a fully remote company. The customer service with Hubstaff is superb. Highly recommend the app!

Avantages:

The customer service at Hubstaff is second-to-none. They are super responsive and attentive to our account. The clarity in the dashboard and ease of use of the app and online tracking tool is superb. It was extremely easy to implement in our team and get team members onboard for utilising the app through the use of badges and "friendly competition".

Inconvénients:

The fact that PTO doesn't count towards the total weekly hours for a team member, which is should so that we can see the team member's weekly hours inclusive of PTO.

Tia
Office Manager (É.-U.)
Design graphique, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Best Time Tracking and Invoicing Software

5,0 il y a 4 ans

Commentaires: Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Avantages:

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Inconvénients:

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hi there Tia, glad you find Hubstaff easy to use. Don't hesitate to email our team at [email protected] if you need any help. Thanks and always be safe.

Mark
CEO (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Insightful employee time tracking and benchmarking

5,0 il y a 4 ans

Commentaires: I enjoy being able to benchmark specific tasks across my team to see how much time it takes to complete a specific task in order to coach employees that work slowly or have lower activity levels.

Avantages:

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

Inconvénients:

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hi Mark, thanks for sharing your thoughts! We want to make Hubstaff as helpful as it can be for everyone, so your feedback is highly appreciated.

Benjamín
Benjamín
Content Marketer (Venezuela)
Utilisateur LinkedIn vérifié
Meubles, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Hubstaff is a very cool and light tool for time tracking

4,0 il y a 6 ans

Commentaires: As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Avantages:

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Inconvénients:

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Rosalina
Executive Assistant/Freelancer (Philippines)
Assurance, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Hubstaff Time Following Programming: A Top to bottom Examination of Elements, Advantages, and Downsi

4,0 il y a 2 ans

Commentaires: Hubstaff is a dependable and include rich time following programming that can assist organizations and specialists with keeping steady over their errands and bill precisely. Be that as it may, it's vital to consider the cons, for example, the restricted free arrangement, absence of disconnected mode, and protection worries, prior to choosing if it's the right programming for your necessities.

Avantages:

Simple to Utilize:The user interface is intuitive and easy to use, even for beginners.Comprehensive Time Tracking:Hubstaff offers an extensive variety of time following elements, for example, screen captures, action levels, and time following updates.Integration with Other Tools: Hubstaff incorporates with numerous different devices like Trello, Asana, and QuickBooks, making it simple to oversee projects and smooth out invoicing.Adaptability: Hubstaff offers different approaches to following time, including work area applications, portable applications, and program expansions.Exact Charging: Hubstaff takes into consideration precise charging by following the time spent on each assignment and giving point by point reports.

Inconvénients:

Limited Free Plan: The free plan has limited features and is only suitable for small teams.No Disconnected Mode: The product requires a web association with capability, which might be badly designed for clients in regions with restricted web availability.Security Concerns: The screen capture component might raise protection worries among certain workers.Restricted Customization: There are restricted choices for tweaking the product to address explicit issues.Conflicting Action Levels: The movement level component may not necessarily precisely mirror a worker's efficiency level.

Le-an Lai
Le-an Lai
President (Philippines)
Utilisateur LinkedIn vérifié
Édition, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great for online teams

4,0 il y a 6 ans

Commentaires: Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Avantages:

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them. It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Inconvénients:

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies. Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Réponse de l'équipe de Hubstaff

il y a 6 ans

Hello! Thank you for your review. In regards to being able to easily check if members have been editing time manually, we do have a report section dedicated just for that. It is called "Manual Time Edits", and you will be able to see exactly which time was edited manually instead of tracked with the time tracker. As for the idle time features, we would love to here more about your feedback and suggestions. Please feel free to contact us directly at [email protected] and let us know!

Michael
Director (Australie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

No Reason To Change

5,0 il y a 4 ans

Commentaires: We have used Hubstaff for 4 years to track our remote staff and have no reason to change to another provider. It is well establsihed in our business processes and we upgrade plans as we add more team members. Onboarding new team members is very, very smooth.

Avantages:

We create tasks in our Project system (jira) that appear in Hubstaff for the team member, they start the clock and we pay on that time spent - simple. There is a Dashboard to see who is working on what task at any time and lots of reporting. The project task gets the time spent reported back for project tracking/costing. We get 10 minute screen shots if there is a concern over productivity. I also use that to get a sneak peek on their design ideas if a client is calling me on progress and sometimes I'll suggest a change in direction.

Inconvénients:

We tried to interface with Quickbooks by Customer by Task but Hubstaff couldnt handle that. We do this via the tracking in Jira (which includes Hubstaff time by Task anyway).

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hello Michael, we are happy to be at your service! Please don't hesitate to message us at [email protected] for any technical inquiries. Our team will be happy to assist you. Thank you and stay well.

Michael
Marketing Team Leader (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Easy to use, not quite as easy to manage, but still pretty easy to manage.

5,0 il y a 7 ans

Commentaires: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Avantages:

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Inconvénients:

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected. Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Ray
President (Guyana)
Logiciels, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Cenedex Software Solutions - Hubstaff Review

5,0 il y a 5 ans

Commentaires: Hubstaff has been our preferred platform to track all of our employee hours and tasks for a very long time, and we are extremely happy with the results in helping us organize our work flow and management.
We have been able to realize the ease in a long standing promise of transparency to our customers by sending frequent, detailed reports on the hours of developers on client projects.

Avantages:

We especially love about hubstaff is the newly released "Hubstaff Tasks" function which allows us to track the task along with the time taken for each user. As a software company that prides itself in transparency, our clients truly appreciate seeing how their money is spent, and Hubstaff offers them the perfect easily-exported PDF files.

Inconvénients:

Rather than what we like least, we recognize that each platform is a growing and developing business, and Hubstaff has show us that they are constantly improving to meet customer needs. To this extend I would love to see these improvements in the next major update: 1) To be able to connect one-single project to multiple integrations at a time, for example to Hubstaff Tasks as well as Quickbooks. 2) To be able to upgrade a single user or owner to a higher plan, so as to take advantage of the higher tier benefits. 3) To be able to edit Immutable times from external integrations, in the case of Human error in selecting projects or Tasks.

Kim
CEO (Allemagne)
Hôtellerie, 51–200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Love this app

5,0 il y a 8 mois

Avantages:

That i didnt feel the time tracking, it tracks time so well and smooth, we all dont feel it, dont have to think about it. it does the job! it also looks great, nice friendly layout.

Inconvénients:

The billing department and the billing experience! As i was checking out the subscription (i am on a monthly subscription), and want to check how much would a yearly billing save me. i moved a knob from monthly to yearly and my credit card was charged! no warning, no confirmation, no thank you and no confirmation (on the web or the email) I found out by chance, a few hours later that my CC was charged for a year. Also, i was charged for a year after i just paid a week before. i had to write the billing support 3 times and they acted as if they didnt understand what is the big deal. which is a frustrating thing to do to a client. 780 bucks IS a big deal for me. also their replies were vague, late, and it took 3 emails before i was finally given the link to cancel this transaction. the app is amazing, the billing interface and support is terrible.

Jason
Jason
Managing Partner (Canada)
Marketing et publicité, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Love me some Hubstaff

5,0 il y a 4 ans

Avantages:

It has revolutioned the way that we manage our employees. It's amazing to be able to see granularly what they are doing so we can manage them more effectively and have them use their time more productively. Employees waste time, let's face it with Facebook, cell phones, lots of other stuff is distracting them and wasting you the owner ofyour companies time, give them an inch, they will take a mile. Let's keep honest people honest and let them know from the beginning, if they are here to work, they are here to work and not to waste any time!

Inconvénients:

None really, I love it. It has met and exceeded all of my expectations.

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hi Jason, we appreciate this! Thanks and stay well.

Esther
office manager (Israël)
Services financiers, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Best time tracking software for businesses

5,0 il y a 5 ans

Commentaires: We've been using Hubstaff for a few years now, and it's the best time tracking software I've come across. It tracks all our employee's hours, activity levels and takes 3 screenshots every 10 minutes so you can look more carefully into your employees' performance if necessary. They also recently introduced badges which are awarded if someone has consistently high activity levels, which is also motivating for employees. They also offer a billing section which we don't use but is useful for businesses who pay employees per hour.

Avantages:

The best part is that the software downloads onto your PC and runs in the background with minimum interference. If you stop working, it will record idle time and ask you f you want to keep the idle time as work time or not - which is really useful. Another stellar feature is that it tracks activity levels. If an employee's activity levels are low, you get an email with a screenshot of their screenshot showing what they were doing at that time.

Inconvénients:

I can't think of anything we don't like.

Réponse de l'équipe de Hubstaff

il y a 5 ans

It is great to hear that you are enjoying Hubstaff, If you have any questions feel free to contact us anytime. Thanks again!

Patricia
President (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Hubstaff is a great payroll tool for small businesses and beyond

5,0 il y a 3 ans

Commentaires: Best one we have used so far

Avantages:

The software does a great job of integrating users in tasks to be completed as well as tracking their time on the computer.

Inconvénients:

More than once the system has not allowed users to clock in their time and it has to be manually input by management. Also the time tracking cannot be customized to your payout schedule.

Réponse de l'équipe de Hubstaff

il y a 3 ans

Hello Patricia, Thank you for providing us with this detailed review about our current offerings. Working on different tasks and allowing time tracking on various devices for those is one of the main aspects of our application, and we are always looking at ways to improve our offering, in that regard. We are happy to hear that you are happy with what we currently provide. Regarding the issues that you've had in the past, in terms of team members being unable to clock in time, there could be a number of different reasons for that to be the case. The best thing to do, when this situation arises, is to get in touch with our support team - either via live chat through the www.hubstaff.com website, or via email on [email protected], in order for us to troubleshoot the issue for you and ensure that it doesn't happen again. Our live chat team is available for support 24 hours a day, over the weekdays, and response to emails typically takes less than a business day.