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Avis clients sur Buffer

En savoir plus sur Buffer

Gagnez du temps et gérez vos réseaux sociaux plus rapidement. Planifiez, publiez et analysez toutes vos publications en un seul endroit.

En savoir plus sur Buffer

Avantages:

Easily schedule posts on various social media platforms and forget it, let Buffer takes care of it. Useful browser integrations such as Chrome extensions.

Inconvénients:

Scheduling with IG can be difficult and it will unlink your account with no warning.

Buffer - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,4/ 10

Buffer a reçu une note globale de 4,5 étoiles sur 5 d'après 1 485 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 485)

Kenneth
Kenneth
Senior Product Manager
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Buffer: Social Distance Smartly

4,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Hadji
Hadji
Community manager (Madagascar)
Utilisateur LinkedIn vérifié
Internet, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Buffer

4,0 l’année dernière

Commentaires: Avec Buffer, j'ai gagné beaucoup de temps et je peux planifier mes contenus à l'avance. En plus de ça, j'ai triplé ma productivité sur mon travail

Avantages:

Buffer permet de gérer plusieurs comptes de médias sociaux (comme Twitter, Facebook, Instagram, LinkedIn) à partir d'un seul tableau de bord. Cela simplifie la planification et la publication de contenu sur différentes plateformes.

Inconvénients:

Buffer ne prend pas en charge toutes les plateformes de médias sociaux. Par exemple, certaines fonctionnalités peuvent être limitées sur des plateformes telles que Snapchat ou TikTok.

Lisa
SEO Content Writer (France)
Assurance, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Un bon outil de programmation de publications

4,0 il y a 2 ans

Avantages:

L’outil Buffer est simple à utiliser pour programmer sur différentes réseaux sociaux. L’interface est intuitive, et l’utilisation de l’outil est rapide à prendre en main. Le petit plus, c’est le fait de pouvoir obtenir des données statistiques sur nos publications.

Inconvénients:

Même si Buffer nous permet d’analyser nos publications, les résultats obtenus ne sont pas assez complets et poussés pour mettre en place des actions correctrices ciblées. La version gratuite du logiciel est aussi assez limitée.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Art/artisanat, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Excellent

5,0 il y a 2 ans

Avantages:

un logiciel très pratique pour les community manager

Inconvénients:

j’apprécie moin le faite de ne pas pouvoir sélection plusieurs compte

Divaldo
Divaldo
CEO (Portugal)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Fantastic tool for social media management

5,0 l’année dernière

Commentaires: With several social networks to manage with posts, buffer monitoring solves the need for duplicated and repetitive work.

Avantages:

Being able to manage several social networks in one place with the possibility of scheduling posts and monitoring engagement is one of the features that caught my attention.

Inconvénients:

In itself the tool is excellent, however, with the emergence of other tools on the market and with more attractive prices I had to stop using it, however, I recommend it as it does its job perfectly.

Chris
Chris
Assistant Director (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Easy and Powerful!

5,0 l’année dernière

Commentaires: Excellent tool that doesn't hinder workflow and is easy to use.

Avantages:

A powerful tool that helps keep all our social media content organized and easy to schedule.

Inconvénients:

I liked everything about Buffer. It was super easy to use and it was effective

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Production audiovisuelle, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

User-friendly but sometimes a bit clumsy

3,0 l’année dernière

Commentaires: Overall Buffer fits quite alright with the small businesses, but is definitely not a good choice for bigger companies.

Avantages:

Buffer offers an intuitive and user-friendly interface, making it accessible even for beginners. I also liked the fact the platform provides content suggestions and ideas to help you create engaging social media posts. There is even a free plan option that is efficient for very small businesses and individuals.

Inconvénients:

The free plan has limited features and restrictions, so I went for the paid plan. It's still a bit clumsy sometimes, with recurrent bugs and tech issues. For example, it's very hard to post on LinkedIn (no tagging available). It's also not possible to post on Instagram.

Stefan
Team Leader (Roumanie)
Bijoux et produits de luxe, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Just ok, nothing great

3,0 il y a 4 mois

Avantages:

Nice and clean interface for desktop, easy to use.

Inconvénients:

Beeds better support fot diffrent image formats.

Damien
Damien
Social Media Manager (Canada)
Utilisateur LinkedIn vérifié
Vente en gros, 51–200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Buffer is amazing for managing 3 accounts

5,0 l’année dernière

Avantages:

I love how easy it is to setup your posts and just launch them with very little hassle.

Inconvénients:

The 10 post cap on the free plan. Also, when posting to multiple accounts, it can get a bit confusing if you're not watching what you're doing.

Carson
Sales Manager (É.-U.)
Réseaux informatiques, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Good Paid Features, But Not That Vital

3,0 il y a 9 mois

Commentaires: It was just... ok. Not that useful. Not very impactful for us. Easier to use Meta.

Avantages:

It's nice that everything ties in, but it just seems unnessasary. It was so much easier to just run things on Meta Business Suite

Inconvénients:

Just not really needed all that bad. It's cool but we just didn't see much of a use for it. You can't do much without paying for the extra features too.

Ebonie
Ebonie
Marketing Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Buffer is worth the money

5,0 l’année dernière

Avantages:

I saved the company $500 by switching to Buffer. I enjoy the software for scheduled post and analytics.

Inconvénients:

The interface is pretty dull but simple.

James
James
Chief Investment Officer (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Solid social media management platform with reasonable price.

4,0 il y a 2 ans

Commentaires: Good platform for solid social media connections and publishing features. It would be nice if the interactive features were included for the base price.

Avantages:

I like their logo and their multi platform functionality.

Inconvénients:

I dislike having to pay more for the interactive inbound connectivity.

Max
Director of Marketing (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Great Time Saver for Social Media

4,0 il y a 8 mois

Commentaires: Overall my experience was positive. Buffer is a competitive offering in the social media management space.

Avantages:

I like the clean and easy to use layout of the software. The setup is easy to create social campaigns.

Inconvénients:

Overall the price is competitive , but it increased over time which I was not expecting.

Luke
Luke
Marketing Director (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

Great Product in a Crowded Market

4,0 il y a 2 ans

Avantages:

The price and different tiers allow you to pay a lower cost if you are looking for more basic needs. If you only manage a few accounts, this can be a great low-cost solution.

Inconvénients:

The amount of accounts you can have on low cost options is not many, and I wish it had integration with Google Business.

Priya
Senior Data Analyst (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

It is a basic but essential tool for social network programming

5,0 l’année dernière

Commentaires: We utilize Buffer to coordinate our company's presence across numerous social media platforms. We can upload all of our content by using it to schedule the publication calendar. Content is reviewed and approved by the user's permission level. Using Buffer, we can see at a glance whether or not we have scheduled too much or too little material across all of our social media channels. I have used Buffer for about three years, and it has helped me a lot in my work; also, its cost could be a lot higher, and being a very intuitive tool, it represents a good investment. It is very suitable for anyone, whether a professional or a beginner; it works very well for small, medium, or large companies; it is ideal for people who want to edit an image for a publication on social networks.

Avantages:

It's a fantastic platform for social media management with many helpful features (including adding text to images before posting them on social media) and helpful customer service (including the possibility to schedule posts in advance across multiple channels). It has a straightforward design that makes it easy to get up and running. And let's remember its review system, enabling us to check articles for coherence well before publication.

Inconvénients:

Fixing the problems you have when you try to contact users and when users try to respond would be a big step in the right direction.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
E-learning, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

User friendly social media scheduler

5,0 il y a 7 mois

Commentaires: Time saver, user-friendly scheduler. I really like it.

Avantages:

User-friendly and great for posting and scheduling content across social media. Saves me time! The free version which I use allows you to post to three accounts which is great.

Inconvénients:

There isn't much to dislike about the free version.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

It does it better than others!

5,0 l’année dernière

Commentaires: I schedule my posts on multiple social media platforms with automated settings, ensuring they are consistently punctual and never delayed. This streamlined approach not only saves me time but also helps maintain a consistent online presence, which is crucial for engaging with my audience and growing my online brand.

Avantages:

It efficiently accomplishes tasks, saving you time and allowing you to allocate more time to other activities. This productivity boost enhances your overall efficiency and enables a better work-life balance.

Inconvénients:

I'm still enjoying it right now so I don't think I have any issues with it

Miguel
Director of Operations (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

This platform isn't worth the money, unless you're using the free version.

2,0 l’année dernière

Commentaires: We used Buffer before Meta Business Suite came along. We elected to stop using Buffer to schedule and publish content because MBS is way more reliable. We continued to use Buffer for analytics because our clients had grown attached to the elevated analytics. We stopped using it when we found cloud campaign.

Avantages:

The best part about buffer is the analytics reporting feature that is offered. We used this feature every month on multiple occasions and built our client reports around it.

Inconvénients:

The worst part about buffer was the constant pricing changes and lack of support.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Not a Big Fan!

4,0 il y a 8 mois

Commentaires: It is fine if you want to go for scheduling. but if you want to go in advance and use a lot of features i suggest you to explore other tools much cheaper and better option than buffer.

Avantages:

Well I was using Buffer earlier when there were not many options available. I like it buffer that time because of its features as compared to Hootsuite

Inconvénients:

They have very few features and channel integration available.

Andy
Director (R.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Great Social Media Planning Tool

5,0 il y a 7 mois

Commentaires: Buffer is a great product. I enjoy using it.

Avantages:

Buffer has a great UI, its easy to navigate. I also like the Ai assistant it generates the text for social media posts for you.

Inconvénients:

Not much bad to say about it to be honest if I had to pick something it would be that sometimes it takes a while to load after logging in.

Jessica
Communications And Event Coordinator (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

My Favorite Social Network Management Software

5,0 l’année dernière

Avantages:

Buffer is easy to use, has all the features I want for simple social media scheduling & planning (and then some!), and looks clean.

Inconvénients:

There is honestly not a thing I do not like about Buffer; they continue to upgrade & release new features sooner than I could dream of or wish for those features.

robert
Owner (Roumanie)
Presse écrite, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Posting made easy

5,0 il y a 11 mois

Commentaires: Great experience, easy to setup and easy to scheduel posting.

Avantages:

Great social media posting scheduler, easy to use and easy to setup. Connecting my social media account was very easy and fast.

Inconvénients:

The price was not really what i was expecting but worth it.

Sachin
Sales and marketing (Inde)
Comptabilité, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Best pre schedule social media post

5,0 l’année dernière

Avantages:

I like most about buffer which is there pre schedule social media post on multiple accounts. And I can schedule a whole month post in a day.

Inconvénients:

Their are no issues from my side. Because they help me a lot.

Sahem
sahemqarqash (Jordanie)
Comptabilité, 501–1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

What do you like best about Buffer

4,0 il y a 2 ans

Avantages:

From an early user in 2015 to a forever-champion in 2023, Buffer has grown with me in my career. I remember taking a Buffer Premium trial to the max and bucketing over 50 posts. Buffer has grown with my career – and making it easier along the way.For every social media training I give my colleagues or the industry, Buffer is always mentioned with a smile. I always say that becoming a social media content creator or curator takes time, but with buffer, it expedites the human behavior curve, allowing for a seamless addition to any professional’s tech stack.

Inconvénients:

Just recently, I have fallen in love with Buffer’s Content spot, dropping ideas in when I do not have the time to properly create my message. I post on topics around personal branding, networking, professional development, social media, and even coffee. I see myself as one of Buffer’s secret stalkers – always keeping an eye on the updates and whispering the amazing, time-saving features.

Irem
Communication Manager (Suède)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Buffer is great for your automated reposts

4,0 l’année dernière

Commentaires: Very good! I've been using buffer every week for out daily posts and during the weekend our social media accounts still looks very active!

Avantages:

I love that we can schedule many posts to be re-post automatically. Also it is great that we can change the title so the post would not look the same

Inconvénients:

Sometimes it works quite slow and makes is difficult other programs to run in the background

Justin
Justin
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Édition, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Top tier Social Media Management

5,0 il y a 2 ans

Commentaires: Overall it is clearly a simple, easy to use, and high end social media management tool

Avantages:

It is super easy to use and much more comprehensive than similar tools. Love the start page feature as well

Inconvénients:

The least liked feature was that the start page feature didn't let me customize it as much as I would have liked