18 ans à aider les entreprises belges
à choisir le meilleur logiciel
Produit local
En savoir plus sur idloom
La gestion complète des évènements, de l'inscription personnalisée aux sessions à plusieurs volets et aux paiements sécurisés, en passant par l'analyse des données en temps réel.
How easy it integrated with our conference broadcast platform, how customisable it is and the mass emailing function.
Language barrier at times, quite complex if you have a bigger event and want to use more features.
Filtrer les avis (88)
Utilisation
Classer par
Filtrer les avis (88)
Satisfait à l'unanimité, simple à l'utilisation et plein de fonctionnalités utiles
Commentaires: Très bonne expérience, sur une quinzaine d'utilisateurs j'ai eu que des très bons retours sur l'utilisation d'idloom. La particularité de notre département nécessite néanmoins davantage de personnalisation par évènement (et non profil), apparemment possible en passant par le codage "Geeks".
Avantages:
Prise en main idloom intuitive pour l'utilisateur Formulaire et conditions formulaire simple à prendre en main Customisation de l'évènement Multitudes de fonctionnalités Support idloom et bon suivi de l'expérience utilisateur (service customer)
Inconvénients:
Section "Tickets" moins intuitive si pas de brief alors qu'essentielle "Options" pas possible de les intégrer dans les conditions formulaire Besoin de plus de personnalisation pour évènement que profil (couleurs, logo)
Réponse de l'équipe de idloom
il y a 7 mois
Hello Alexandre, Thank you so much for your wonderful review! We're happy to hear that you and your team have enjoyed a unanimously satisfying experience with us. We appreciate your feedback and we will continue to enhance our platform to better serve your needs, and we're glad to hear that our "Geeks" coding section offers you a flexible solution. Thank you once again for your kind words and constructive feedback. We're here to support you and ensure your continued success with idloom! The idloom team
Financial forum
Avantages:
Le programme est assez intuitif et permet de s'y retrouver facilement
Inconvénients:
Quand nous modifions la photo des orateurs, elle n'apparait toujours pas !
Réponse de l'équipe de idloom
il y a 10 mois
Hello Gauthier, Thank you for your thoughtful review, it's truly appreciated. Regarding the bug you mentioned, it's already been corrected. Remember, our support team is always here for you whenever you need assistance. Your satisfaction is our top priority. Rest assured, we're committed to working diligently to deliver user-friendly software and ensure a seamless experience for you and all our users. We're thrilled at the opportunity to continue accompanying you in future projects. Your trust means everything to us. The idloom Team
Un service technique et humain de qualité
Avantages:
La plateforme est intuitive, il est ainsi facile de créer un événement sans avoir des connaissances en codage. Le UX est vraiment bien grâce à un rendu propre, fluide et efficace. Pour l'organisateur, l'interface a un rendu professionnel plus qu'apprécié. Le service est l'un des points forts de Idloom. L'équipe est plus que réactive. Que ce soit pour une question ou un problème plus complexe. Bref, une solution à choisir sans hésitation.
Inconvénients:
Quelques bugs parfois qui peuvent ralentir la saisie de texte, that's all!
Réponse de l'équipe de idloom
il y a 2 ans
Dear Julie, thank you so much for taking the time and this amazing review. We are constantly improving all aspects of our solutions, and I'm sure that by now text entry speed has been addressed. It is thanks to feedback like yours that we keep on improving. Hope to hear back from you soon! The idloom Team
idloom.events Examen
Avantages:
facilité d'utilisation réactivité du support utilisateur
Inconvénients:
absence d'espace personnel pour les utilisateurs
Réponse de l'équipe de idloom
il y a 2 ans
Thank you for your review.
Excellent event management tool
Commentaires: What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort. A very important factor is also the very efficient support provided.
Avantages:
IDLoom events is a powerful tool when it comes to event management. It is extremely user friendly and well built, allowing the organising team to advance the services provided to our customers, whilst simplifying the organisation process.
Inconvénients:
IDLoom keeps updating their services, so even the features that did not meet our needs have now been updated. Thus, at this point, with relevance to our needs, there are no cons.
Réponse de l'équipe de idloom
il y a 2 ans
Hello Chara, We thank you for this great review. We do our best to deliver features that help you create your events in a few clicks. We'll keep on improving the platform to help you save time. Don't hesitate to give us your suggestions through the platform when you have some. The idloom Team
IDLOOM as a registration software
Commentaires: It was a good experience at the beggining, and support services personn we had in contact were globally very nice, but as soon as we had problems or bugs in the system, the support service seemed to have to manage alone, with no one to inform them or help them deal with sometimes very delicate situations. We had to face a very bad situation related to the invoicing module but we were led around by the management for months
Avantages:
Easy to use for participant. IDLOOM is a european company and is aware about VAT process in Europe. IDLOOM is aware to developp new feature you might need, but you need to be very patient, and to describe very precisely what you need.
Inconvénients:
We had to pay for several dev as we start using the system, but IDLOOM didn't implemente all our request yet. We had to wait for 1 year and a half for the invoicing system to be usable. It was a complete mess before that and we are now still testing to be sure it is working properly.
Alternatives envisagées : Eventmaker, Stova et Cvent Event Management
Pourquoi passer à idloom : "The leader seemed to be open and someone with whom it would have been possible to work in partnership. In the end, this was not at all the case; he is a very good salesman, but once the deal was concluded, we did not see him anymore.
Réponse de l'équipe de idloom
il y a 8 mois
Dear Elvire, Thank you for your detailed review of idloom. We're glad you like the software overall, but we're sorry to hear about your concerns with the development speed and support. In Q4 2023, we split our software into multiple modules, creating a more robust and customizable product. This significant change led to initial troubleshooting and bug fixing, which slowed development times towards the end of 2023. Our recent ISO certification also impacted our processes, causing additional delays. We sincerely apologize for any inconvenience caused. Regarding our CEO, while he isn't involved in daily client projects, he is willing to work more closely with you. Despite multiple offers to meet at your convenience, we haven't received a response. If you reconsider, please let us know, and we'll arrange a meeting promptly. We value your feedback and are committed to ensuring your complete satisfaction with our services, as shown by our efforts since early 2024. Sincerely, idloom
Good experience. Need to experiment more to have more precise feedback.
Commentaires: Quite good for the moment. We now know the tool for some time and just need to go forward its possibilities.
Avantages:
Intuitive system and quite easy to understand
Inconvénients:
Difficult to say because I need to experiment and know further possibilities like editing Certificates of attendance Specific documents linked to a training organization (internship agreements, etc.) We'll have opportunity to see that when we see how our training organization Effithera goes forward.
Réponse de l'équipe de idloom
il y a 3 semaines
Hello Sylvie, Thank you for sharing your feedback! It’s great to hear that you find the system intuitive and easy to use. Exploring all the platform’s possibilities, like editing certificates and managing specific documents, is an exciting next step, and our team is here and happy to support your journey with us continues. We’re glad to hear that your experience has been very positive so far and look forward to helping you unlock even more potential with idloom. Don’t hesitate to reach out whenever you’re ready to dive deeper! the idloom Team
This software will make your company lose money
Commentaires: I will not recommend using this product if your intention is to manage a successful event. After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails. DO NOT PURCHASE.
Avantages:
The software worked well for free events or simple, smaller events.
Inconvénients:
1. The software is not at all user friendly - Clients had difficulty registering 2. There were so many bugs - Payments, attendee management, ticketing 3. Website is not easily customizable 4. Badges are not easily customizable
Réponse de l'équipe de idloom
il y a 7 mois
Dear Ayomide, Thank you for your feedback. We sincerely apologize for the issues you experienced with idloom.events. When you became our client, we were transitioning our software into multiple new modules, which unfortunately affected stability and usability. We understand how this impacted your events and apologize for the inconvenience. We have since resolved these issues and improved our software significantly. To make up for your negative experience, we would like to offer you a complimentary annual license for idloom.events. Please reach out to us to arrange the details. We appreciate your patience and hope to regain your trust. Best regards, The idloom team
Central Bank of Ireland
Commentaires: Overall, my experience with Idloom has been very positive. As the platform administrator on behalf of the Central Bank of Ireland, I found it user-friendly and logically structured. The ability to customise the registration process and the event website was particularly beneficial. Thank you for the collaboration!
Avantages:
Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries.
Inconvénients:
The waitlist feature is currently not fully developed. Our initial vision was for the process to allow individuals on the waitlist to automatically receive a spot when one becomes available. However, at present, any available spots simply reappear on the website, which diminishes the value of the waitlist since individuals must return to the site to book a released space. While the Idloom team has been supportive, there were instances when we required urgent meeting arrangements but did not receive prompt responses. A more tailored, customer-centric approach would enhance the experience, rather than relying solely on generic solutions.
Réponse de l'équipe de idloom
il y a 2 mois
Hello Khrystyna, Thank you for sharing such detailed and valuable feedback! It’s great to see how idloom supports the Central Bank of Ireland’s event management needs, from GDPR compliance to attendee itineraries management. We appreciate your constructive comments regarding the waiting-list feature and support responsiveness. Feedback like this helps us shape future developments and set key priorities for improvement. Ensuring a seamless and client-focused experience remains our goal. Thank you again for your trust and collaboration. We're looking forward to continuing to support your organizing impactful events! The idloom Team
Great Eventbrite alternative
Commentaires: For both on and offline events, Idloom seamlessly integrates with our tech stack and is easy to use for our team.
Avantages:
Ease of use, academy for onboarding, active community with a clear roadmap and monthly releases
Inconvénients:
At first some things seemed weirdly organized, currently this is no longer the case
Alternatives envisagées : Eventbrite
Pourquoi passer à idloom : The freemium model of Eventbrite did not correspond to our need. We don't sell paid event tickets.
Réponse de l'équipe de idloom
il y a 6 mois
Hello Serwan, Thank you for your kind review. We’re glad to hear that idloom.events has become a valuable tool for your team, and is seamlessly integrating with your tech stack. We appreciate your feedback about the initial setup, and we're happy that our recent updates have improved your experience. We look forward to continuing to support you in hosting successful events. The idloom team
Idloom was great for our bilingual conference!
Commentaires: i thought overall it was great! easy to use and effective.
Avantages:
Bilingual aspect, easy to learn and use, great Ux/ui
Inconvénients:
Pricing is a bit high and higher than eventleaf, the tool we use when we just do unilingual events.
Réponse de l'équipe de idloom
il y a 7 mois
Dear Ziadh, Thank you for sharing your positive experience us! We are happy that our software met your expectations, especially with its multilingual functionality and user-friendly interface. We aim to provide a solution that justifies the investment, and our team is there to help you optimize the use of our software to ensure you receive the best value possible. We are grateful for your trust in idloom. The idloom team
Mend the Gap UK Charity/NGO review
Commentaires: We've used idloom since 2018 and have nothing but praise for their work and support to hold our events
Avantages:
The ever present support every step of the way with an empathetic human being at the end of the line like [sensitive content hidden] and many others across the years. Deeply appreciated!
Inconvénients:
That we could more fully translate the websites directly into local languages based on location of website viewer or their preference
Réponse de l'équipe de idloom
il y a 4 mois
Hello Naftali, Thank you so much for your kind words and for your continued trust in idloom since 2018. We're thrilled to hear that our support team has been there for you every step of the way. We also appreciate your feedback on translating websites based on different criteria. Our team will. look into this as we keep on improving the solution. We look forward to keep on supporting your events. The idloom team
Outstanding service and product delivery
Commentaires: They have supported me right from the start of my business journey and I value the relationship the quality of the product and would recommend the platform to anyone
Avantages:
Wonderful support team. I had a problem outside of their remit which was a Stripe integration issue. [sensitive content hidden] resolved on a Saturday in his own time.
Inconvénients:
There are so many elements to an event registration and its so important to make sure you tick all the boxes, it can be sometimes easy for us to miss something. Duplicating an event structure and proper testing by users is therefore essential
Réponse de l'équipe de idloom
il y a 3 mois
Hello Gordon, Thank you so much for your thoughtful review! We’re happy to hear that our support team, could help you resolve the integration setup, even by going the extra mile. We understand the importance of having a comprehensive event registration process, and we’re always working to make it as seamless as possible. Your feedback is invaluable to us, and we’re grateful for your trust and recommendation. Looking forward to supporting you in all your future events! Thank you again, The idloom team
Excellent Choice for NGOs and Event Management
Avantages:
very intuitive and easy to use. Within minutes one can configure the whole framework for an event. Very friendly and accessible customer support.
Inconvénients:
There was nothing about idloom I would need to be changed.
Réponse de l'équipe de idloom
il y a 3 mois
Hello Lea, Thank you for your fantastic review! We’re happy to hear that you appreciate our effort to make idloom intuitive and quick to set up. It’s also fantastic that our support team has been able to provide the assistance you need. Knowing that the platform meets all your expectations is incredibly rewarding for us! We look forward to supporting your events for years to come. The idloom team
Excellent registration application
Avantages:
It is really easy, lot of possible features or integrations, great team support who reply very fast to help you
Inconvénients:
I didn't have the possibility to test all the integrations so I can't speak about all the propose.
Réponse de l'équipe de idloom
il y a 2 ans
Dear Lauriane, Thank you so much for taking the time to review our solution! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our registration application. We are glad that you found idloom.events easy to use and that it offered a wide range of features and integrations. We have put a lot of effort into making our platform versatile and user-friendly, so it's wonderful to hear that it met your expectations. Our team is also grateful for your kind words about our support. We strive to provide prompt and helpful assistance to our users, and we're delighted that you found our team to be responsive and efficient. Once again, thank you for your valuable feedback and for choosing idloom.events. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Warm regards, The idloom Team
Idloom Events
Avantages:
The online registration system is easy to use from set-up to implementation.
Inconvénients:
I don't have any least favorite items to report on for this system.
Réponse de l'équipe de idloom
il y a 2 ans
Hi Christine, Thank you so much for the incredible review! We are happy to hear that you love idloom.events. It's fantastic to know that you find the system easy to use, as we thrive to make it as user-friendly as possible. We are grateful for your trust in idloom all these years. Thank you! The idloom team
Great tool for registrations
Avantages:
Very user-friendly tool. Easy to navigate and customise registration platform.
Inconvénients:
There is no option in back office to accept or reject registered participants.
Réponse de l'équipe de idloom
il y a 2 ans
Hi Aizhan, Thank you very much for your review. We're delighted to hear that you enjoy the user-friendliness and customization features of our solution. Our team constantly works to help you in the best way with this goal in mind. Great news: we are currently working on a new feature that will allow you to accept or reject registering participants. Keep an eye out for it :) Thank you for your trust! The idloom team
Excellent registration tool! Easy to set up
Avantages:
What I like is that it's an easy to use software. You can create a registration system as well as an entire good looking website quite fast, without difficulties. You can also customized your questions with a lot of flexibility.
Inconvénients:
Nothing to add here. The team is great - thanks.
Réponse de l'équipe de idloom
il y a 2 ans
Hello Pauline, Our team puts user-friendliness at the core of our work, so we are thankful for your review. Your satisfaction is our motivation to keep on improving and to help you create more events in a simple way. The idloom Team
Great platform for various event formats
Avantages:
With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to [SENSITIVE CONTENT]) has always been able to surpass expectations with a reliable solution.
Inconvénients:
For some of our events it is important that not only the registration but also the content of the website is password protected.
Réponse de l'équipe de idloom
il y a 2 ans
Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you !
Nice event software
Avantages:
Easy Setup, good Usability. If something is not clear, the support helps you immediately. Also for our customers, it's so easy, to registrate to our events.
Inconvénients:
I miss the feature to individualize the event overview more as we need it. But it's not that big problems.
Réponse de l'équipe de idloom
il y a 2 ans
Dear Patrick, Thank you so much for taking the time to review our event software. We are thrilled to hear that you found our platform easy to set up, with good usability, and that our support team has been helpful whenever you needed assistance. We strive to make our platform as user-friendly as possible, and we are delighted to see that our efforts have been appreciated. We are sorry to hear that you missed the feature to individualize the event overview more as you need it. Your feedback is valuable to us, and we are committed to continuously improving our platform to meet our users' needs. We will take your feedback into consideration as we work on developing new features and improving the existing ones. Thank you again for your positive feedback and for choosing our platform to host your events. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to providing our users with the best possible experience. Best regards, Sacha
Idloom works flawlessly
Commentaires: I highly recommend Idloom. The software helps us manage our events effectively and works well.
Avantages:
We organise many events for students. We needed a new event management system that could handle a lot of events, both smaller and larger events. Idloom is the best software available for an affordable price. The software is easy to use, packed with handy features and works flawlessly. Customer support is great and the team helped us meet our needs by developing additional custom features.
Inconvénients:
Hard to think of any cons about the software, hope to see more features and improvements in the future.
Réponse de l'équipe de idloom
il y a 2 ans
Dear Sid, Thank you for your review of idloom. We're glad to hear that our event management platform works flawlessly for your organization, and that you find it to be the best software available for an affordable price. We understand the importance of being able to handle a lot of events, both smaller and larger ones, and we're delighted to hear that idloom meets your needs in that regard. We're also pleased to know that you find our platform to be easy to use, packed with handy features, and that our customer support team has been helpful in developing custom features to meet your specific needs. At idloom, we are committed to providing our customers with a comprehensive and user-friendly event management solution, and it's always great to receive positive feedback that confirms we are on the right track. If you have any other feedback or suggestions on how we can improve our platform to better serve your needs, please don't hesitate to let us know. Thank you again for choosing idloom as your event management software, and we look forward to helping you with your future events. Best regards, The idloom Team
Excellent Event Management Tool
Avantages:
Idloom is a great registration platform. It is very user friendly both from the planner perspective as well as the participant's end. It also has a great design which makes our registration pages look very professional.
Inconvénients:
The platform works well for us and we don't have any cons to mention.
Réponse de l'équipe de idloom
il y a 2 ans
Dear Sofia, Thank you so much for your kind review of our platform! We are thrilled to hear that you find our platform to be user-friendly, and we appreciate your positive feedback. We want to let you know that we are committed to continuously improving our platform and making it the most user-friendly in the industry. As you mentioned, we do revamp the look and feel of our platform every year to keep up with the latest trends in the event software industry. We believe that user experience is paramount, and we want to ensure that our users have the best experience possible when using our platform. Thank you for recognizing our efforts, and we are grateful to have you as a user. Once again, thank you for your kind words, and please don't hesitate to reach out if you need any assistance. Best regards, The idloom Team
Perfect for events of all types and sizes
Commentaires: Event creation, registrations and check-in have never been so easy.
Avantages:
As we organise a series of different events throughout the year we needed an event management tool that would be able to accomodate the needs of basic and complex events (multi-day, multi-location, multi-workshop, ...). idLoom offers the right balance between - a lot of handy - functionalities and price. It's not only a user-friendly software with a good looking interface, the team listens to your needs and will offer you great service too. Event creation, registrations and check-in have never been so easy.
Inconvénients:
Using idLoom is very intuitive that might explain why there's no real help section. Even though we always get the answers we need a dedicated help page would be nice.
Réponse de l'équipe de idloom
il y a 6 ans
Thank you for your kind review Michèle ! I'm glad to read our software is useful for managing your events, and that the custom features we developed for you are helpful. Thank you as well for the feedback on the help section. We have since then been very active in creating a well-documented user guide, with all new releases and their corresponding user manuals. Here's the link to it: https://www.idloom.com/en/events/blog Furthermore, we try to ensure that all new development is made in an easy to understand manner, so that users find their marks in a few seconds only in the software. If we receive a complaint or a question on how things work, we make the necessary amendments to make sure things are more intuitive. Good luck with your future events! The idloom-events team
idloom was up and running in a couple hours . Excellent service!
Commentaires:
Reduction in time spent on pre-event activities.
Potential to reduce time for on the ground registraion/check-in
The automatic generation of invoices.
Avantages:
It allows for customisation of the event website with the requisite event information and branding while also providing a great deal of functionality. It was also simple to link it to the organisation's website.Customer support team did an excellent job in responding to these requests which enhanced the overall experience.
Inconvénients:
Given that the software had a more Euro-centric focus, a few amendments needed to be made in order to meet our organisation’s requirements as a Caribbean entity. There were some constraints surrounding the amendment of invoices and badges based on existing organisational standards. However, it worked well if the basic information was needed.
Réponse de l'équipe de idloom
il y a 7 ans
Thank you for the kind review Sonja! Since your last event, we have made the tool completely "worldwide compatible", taking into account all geographical and cultural specificities (print formats, metric/imperial system, time zones and time/date formats, etc.) Don't hesitate to reach out if anything should still need to be adapted! Best regards
Easy-to-use platform
Avantages:
The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets.
Inconvénients:
The backend can be improved. A proper html use would be useful.
Réponse de l'équipe de idloom
il y a 2 ans
Thank you for your review.
