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En savoir plus sur Veeqo

Veeqo gère votre inventaire, vos commandes et expéditions, afin que votre marque se développe rapidement tout en garantissant aux clients l'expérience qu'ils méritent.

En savoir plus sur Veeqo

Avantages:

Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy.

Inconvénients:

You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's.

Veeqo - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,3
Fonctionnalités
3,9
Rapport qualité-prix
4,2

Probabilité de recommander le produit

7,6/ 10

Veeqo a reçu une note globale de 4,2 étoiles sur 5 d'après 84 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (84)

Richard
Richard
Junior Training and Solutions Manager
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du produit: Non fourni
Provenance de l'utilisateur
Source : GetApp

Couldn't live without... Quality product with amazing customer service.

5,0 il y a 10 ans

Commentaires: I run a company which retails a range of products across a name of different sales channels, including Amazon, eBay and WooCommerce. Managing orders from over 3 different channels was becoming a nightmare, dispatch times were slow - and a little short of chaotic. Veeqo allowed us, after a very quick and easy initial setup, to suddenly pull all this information from different sources into one place - making our logistics team very happy people indeed! In short - Veeqo has massively streamlined the order dispatch process and allowed us to focus on our core business. Coupled with outstanding customer service - it's a must have for our business.

Avantages:

Works with WooCommerce (seems like a rare feature in competing application?) Integrates seamlessly with all advertised sales channels. Dramatically improves dispatch workflow. Excellent customer support

Gautam
Owner (É.-U.)
Biens de consommation, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

What works, what doesn't!

4,0 l’année dernière

Commentaires: Iam fairly happy with the current experience and would like to continue to support this as long as i see veqoo making constant improvements and adding functionality incrementally. If i did not have some past experience with enterprise scale platforms, i may not have understood some of veeqo's offerings/ features.

Avantages:

Quick and frugal interface. Easy to get things done quickly once you get a hang of it. Does 75% of what we need out of the box. Constant improvements going on in the background. Comparable to other inventory management platforms for smaller businesses.

Inconvénients:

Poor onboarding/startup experience with inadequate or outdated help guides. Since i have past experience in ecommerce and software packages in general, i was able to figure out some of the functions but there was no way to be a 100% sure of how things were interconnected without trying in live setup. There are some pain points here and there all along the way but fortunately nothing that stops things totally.

GARETT
President (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Terrible customer support

1,0 il y a 11 mois

Commentaires: Shipping could not be purchased system down so now we have late shipments we are going back to shipstation

Avantages:

Nothing

Inconvénients:

Everything

Xander
Manager (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Very Pleased with this Service and Look Forward to Improvements

5,0 il y a 2 ans

Commentaires: Overall, I am pleased with this service and hope that future updates will make it even easier to use.

Avantages:

My favorite thing is the ease of merging listings when the same product is sold but uses different SKUs across selling platforms.

Inconvénients:

I don't like that if 1 SKU is ordered, but that SKU is a bundle that requires multiple boxes to be shipped, you have to manually add additional boxes as "products" to the order instead of being able to just customize the number of boxes, dimensions, etc like you can with other shipping programs. I wish we could print product pictures on the 4x6 packing slip with the shipping label. I wish we could connect our shipping accounts to see our companies rates and still have Veeqo's rates connected as well to compare them all.

Yuri
Owner (É.-U.)
Biens de consommation, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

The software I was always waiting for.

5,0 il y a 2 ans

Avantages:

The inventory manager has been a game-changer for my online business. Managing multiple marketplaces and eBay multivariation listings used to be a time-consuming struggle, but this tool streamlined everything. With just a few clicks, I can efficiently handle all my eBay variations and seamlessly merge them with other platforms. The user-friendly interface makes it accessible to all sellers, regardless of experience. My inventory is now well-organized, and sales have seen a significant boost

Inconvénients:

Compared to the inventory manager I used before, I have noticed that this one is slower when working with inventory management.

Murtaza
Owner (Malaisie)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

An Impressive Software with Room to Grow!

4,0 il y a 2 ans

Avantages:

Veeqo is an great software that streamlines your inventory management, order processing, and shipping tasks. It offers a user-friendly interface and empowers you to efficiently handle your e-commerce operations. And it is completely FREE.

Inconvénients:

There are some important automation features missing that prevent me from moving from another software, which if added would make life so much easier and faster when it comes to fulfulling orders. I list some here:1. Automatically assigning orders to custom packaging groups so the correct order size and weight is calculated with the product and packaging together. E.g. a tempered screen protector weighing 80g with 11 x 21 x 1 (w x h x d) dimensions will go into a bubble envelope weighing 10g with 12 x 21 x2.5 (w x h x d) dimensions. So that would be a total weight of 90g. If the order has two screen protectors, they would automatically still be assigned to the same envelope as its dimensions allow for two screen protectors. If there are 3 protectors, then the next packaging size up would be used, etc… Veeqo does not have any options to define custom packaging. 2. Automatically merging orders placed by the same customer at different times, so only one order is shown in the list with the correct packaging assigned and calculated weight, and one shipping label is printed.3. The automatic assigning of IOSS to orders that require it. 4. The automatic printing of cn22 labels for orders that require it. Cn22 should print immediately after the shipping label so we know they are together.5. Add the option to add customer name in the pick list template so those who pick and pack simultaneously can do so easily instead of printing multiple pack lists.

james
Director (R.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

Veeqo new user review

4,0 l’année dernière

Commentaires: Decent reliable system, if you add the above upgrades it would be awsome!

Avantages:

The fact that it is free of charge, the support are very helpful, no down time so far, more reliable than other API's we have used, easy to link to eBay and Amazon

Inconvénients:

Would like to see product images on the order dispatch queue, and the ability to sort the queue by SKU, to speed up order selection, Instant chat support would be helpful a long with an automatic VAT receipt option to be emailed to customers upon dispatch - need to connect to our Woocommerce store

Lauma
Project Manager (Lettonie)
Recherche, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Easy and cheap Shipping solution

5,0 l’année dernière

Commentaires: We love that we implemented Veeqo in our system, we do 20-40 orders a day and Veeqo makes it easy to implement and use. Any team member can learn the software in less than 10 minutes and we can all utilize the tool

Avantages:

Veeqo provides user friendly, inexpensive solution for business to have fast shipping option. They have better label rates than usual Endicia or UPS user and we appreciate that without additional hustle or work we can get better rates

Inconvénients:

Inventory soliton is still clumsy. We have several locations and the Shopify Veeqo inventory is being updated incorectlyBilling could be more detailsReporting is very basic and close to noe

Brad
Director (Maurice)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Veeqo makes our multi-channel inventory management a breeze.

5,0 il y a 2 ans

Commentaires: Basically, we needed a more streamlined way of managing our refurbished office chairs, and Veeqo provided the solution. Their interface is user-friendly, their help documentation is clear and easy to find, and if that doesn't help, their customer service is world-class. I work with a number of third-party systems, and overall, Veeqo is tops!

Avantages:

The product sync between Veeqo and Shopify is painless. Updating product details in Shopify sync into Veeqo without issues, keeping your product data up-to-date. We sell new & refurbished office furniture. Our refurbished office chairs are refurbished on order, and Veeqo allows us to create Bundles, that manage our inventory so Shopify always shows the correct stock available.

Inconvénients:

Nothing really, I like working on the Veeqo system. Veeqo suits us 100% for our needs.

Greg
Greg
Utilisateur LinkedIn vérifié
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur
Source : GetApp

Not ready for use in USA with FedEx, Listing tool bugs, limited

3,0 il y a 8 ans

Commentaires: I read all these great reviews on this product but I think they were all from the UK customer base. Veeqo tried for months to get my FedEx rates to print with there labels but couldn't (rates were always $4 to $5 off per order). Looking back I think this product works good in UK using Royal Mail but they are not ready for USA. The listing tool is also very limited it only listed product as "New" to ebay and Amazon. On ebay it could not list more then one shipping choice like "Ground Only" and it couldn't do calculated shipping yet

Avantages:

Customer service was really nice and they tried to get things working. But after a couple months I had to move on.

Inconvénients:

FedEx shipping labels don't work. Listing tool not ready for use yet.

Deja
CFO (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Great, but waiting for more features

5,0 l’année dernière

Avantages:

I loved that virtually every channel we sell on was available on Veeqo. We came over from using a similar platform, but Veeqo is loaded with tons more features! The interface is easy to use and support is fast.

Inconvénients:

Our only dealbreaker was not being able to integrate with Woocommerce. I was told that the feature is currently in beta, but seeing as it's our primary platform, we'll have to wait until that stable version is released. Aside from that, totally pleased with the platform.

Stuart
Owner (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Full of features

5,0 l’année dernière

Avantages:

Really easy to use and get started with, found it intuitive from the start, all of the store integrations worked smoothly and the help from the customer service was really quick and useful when we contacted them with some questions.

Inconvénients:

Parcelforce integration would be nice to have added in the future as that was missing.

Jack
Sales (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Essential for ecommerce businesses

5,0 il y a 2 ans

Commentaires: Excellent, really helps with the management of orders and stock.

Avantages:

All orders from different sales channels are in one place, allowing you to easily get them shipped on time and provide tracking numbers, confirmation emails etc.

Inconvénients:

Setting up different invoice templates for each of the sales channels is harder than it should be.

Nino
President (É.-U.)
Articles de sport, 11–50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

veeqo review

4,0 il y a 2 ans

Commentaires: On balanvce we had good exsperience as soon we reconize some of the current limitation.

Avantages:

Picking list is great but we need to have the option if only one person does the picking. We nee to do the picking in one report only.

Inconvénients:

Postage calculation. If the client select exspedited shipping (and pay for it) the sofwere still uses First class free option.

Mark
CEO (Panama)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Veeqo Simplified my life

5,0 l’année dernière

Commentaires: Very pleased that I made the switch to Veeqo. It is saving me money and has speeded my workflow.

Avantages:

Provides Amazon Protect Shipping and is free, but, I get my negotiated shipping rates integrated to Veeqo

Inconvénients:

I need the Woocommerce integration as soon as possible. ( Currently in Beta )

Greg
Director (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Veeqo

4,0 l’année dernière

Commentaires: So far so good.

Avantages:

Veeqo seems to have the basic functionality that I need and is free

Inconvénients:

The interface is not always very responsive. Would be nice to have more import/export options.

Chetan
Director (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur
Source : SoftwareAdvice

A truly pathetic piece of software with arrogance at the top level

1,0 il y a 5 ans

Commentaires: Something I would rather forget about.

Avantages:

There really is nothing I could commend. It is not fit for purpose.

Inconvénients:

Where do we start! Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer. I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business. If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily. The speed of the software is like dial up. You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold. It is limited in functionality. When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond. The software is glitchy and really is expensive for its most basic of functionality. Don't choose the fad of Veeqo. They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot. This really proves how customer service is lacking, and humility. Let common sense prevail and take your business elsewhere.

Réponse de l'équipe de Amazon Web Services

il y a 4 ans

Hi Chet, We've tried to reach out to you & come to a conclusion regarding your issues but that's not been possible. It speaks volumes that the same review has been removed by countless other review platforms due to its incorrect and slanderous content. Sadly, Capterra is okay to host such content publicly. We have many records to counter your claims. Especially "being insulted publicly". No Veeqo employee has, or ever would do such a thing to our customers, who are our number one priority. Over the past year, we've hired teams of engineers & we're reinvesting heavily in future feature development, constantly evolving our product for our users. We're passionate about great customer support. Veeqo has a 97% customer satisfaction rating with 24/7 support. We also have hundreds of very happy customers & thousands of very happy users with very low churn. From smaller operations to those with multiple warehouses across the world. Best Wishes, James

Darren
Director (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur
Source : SoftwareAdvice

Frustrating and missing some key functionality to run an normal eCommerce store, very much built for 3rd party selling.

2,0 il y a 7 ans

Commentaires: We do keep getting told a lot of this is in the pipeline mmmm..... We've also been given a months free usage because of the inconvenience caused and not doing quite what we we're sold it could do! Works well for 3rd party channels, certainly not great if your business is more through your own website!!

Avantages:

User-friendly interface with OK top-level reporting Works well with 3rd parties channels, I think this is where the initial design and build has gone into! Customer service seems like good guys but seems under a hell of a lot of pressure. Integrates with carriers well.

Inconvénients:

Where do I start, been with these guys for 2 months now and each day another drama unfolds. We used to run everything on Sage line50 which is at heart an accountancy package with a clunky warehouse/inventory management system. Honest opinion key areas we have taken a big step back. Simple day to day procedures that have become a total nightmare, I really can't understand how this is supposedly been built from an e-commerce background. I would say at the moment it's taking the warehouse 3-4 hours a day longer to operate! You can't partially refund a customer, so a customer buy's two pairs of pants returns one, no way of partial refunding, we've been told work in progress! Also simple things like refunding a customer postage, can't do! When you part ship an order there's no way of tracking this, so you need to go into all your shipped orders one by one checking which one's are part shipped or allocated. You can't do shortfall on your orders to see which order you need to order stock for so you need to go into each and every order new and old to see what needs to be ordered, we've sort of coping on a day to day basis using tags but not ideal at all and extremely time-consuming. It doesn't automatically allocate purchase orders Reorder levels don't work so very hard to understand when reordering, it also doesn't recognise zero's which is a massive problem. You've got to manually link your products with supplier codes which is a massive problem when you have over 7,000's sku's. A lot of duplicate data handling is required to keep Veeqo and your inventory on your own store updated, it does;t pass inventory updates from Woo back across, which is a bit of a pain.

KEith
Partner (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Couldn't do business without it

4,0 il y a 8 ans

Commentaires: Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.

Avantages:

Easy to use Intuitive Just works!

Inconvénients:

Price can be prohibitive for smaller eCommerce businesses

Jacob
Director (R.-U.)
Utilisateur LinkedIn vérifié
Vente en gros
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Veeqo has changed our business & allowed us to understand it so much better:

5,0 il y a 7 ans

Commentaires: Veeqo helps us control stock, process orders and gives us a general overlook of our business.
I can say that Veeqo saves us at least 2 hours daily and its many features help us know when we are to place an order, what products are doing well/badly etc.
It saves us making errors processing orders and our packers now have an organised list, order labels are in the order they prefer - all these little preferences add up ... to hundreds of hours a month.

Avantages:

Having used several other software Veeqo is by far the most User-Friendly. Veeqo has so many features - I am impressed every day when I find another one. Veeqo is made to feel personal for you. Every request or need you have they work on and the turnaround is amazing. I find their customer service AMAZING. The onboarding process is made very easy and they help set up most of the backend stuff. Overall Veeqo has changed order management for us and offers so much more than other platforms as is user friendly - something difficult to say about other platforms.

Inconvénients:

I can honestly say there are ZERO cons. I have used other platforms and this list will be very long for other platforms.

June
June
Ecommerce (R.-U.)
Temps d'utilisation du produit: Non fourni
Provenance de l'utilisateur

A must for ecommerce retailers

5,0 il y a 10 ans

Commentaires: We signed up for Veeqo a couple of weeks ago and we're already seeing the benefits of using a system like this to manage or stock across our webstores. Before we started using Veeqo we spent about an hour every day writing out our shipping labels - now it takes less than 5 minutes. Setup wasn't too difficult because Veeqo's customer support team talked us through it and helping us where needed. This kind of support is really important to us which is one of the reasons we rate it so highly - the team are quick to respond to all our queries and very friendly. Aside from customer service, the app is easy to use (which says a lot coming from someone who struggles with computers). All round great app, saves us loads of time, wouldn't do without it!

Harry
Harry
Director (R.-U.)
Temps d'utilisation du produit: Non fourni
Provenance de l'utilisateur

Love it!

5,0 il y a 9 ans

Commentaires: I've been using Veeqo for a few months now and it's great. Managed to get it set up relatively quickly and found my feet quickly because its so easy to use. I sell clothing on Amazon & eBay plus my own online store and Veeqo does a great job of syncing my inventory, I can just leave it to take care of updating stock automatically so I don't oversell my items. The iPhone app works great and is handy for when I'm away from my desk, lets me update stock on the move and scan product barcodes. Also love that new features are constantly being developed!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur
Source : GetApp

Veeqo

5,0 il y a 8 ans

Commentaires: We use Veeqo daily for our business. It is very easy to use and has helped us to speed up our processes. The customer care and tech line are very helpful.

Avantages:

Very easy to navigate, great customer care.

Inconvénients:

Updates take 10 minutes

david
Director (R.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

great service the setup is still on going but very help full

5,0 il y a 7 ans

Commentaires: user friendly and eliminate user errors

Avantages:

the software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms

Inconvénients:

at the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried

Lindsey
Utilisateur LinkedIn vérifié
Vente au détail
Temps d'utilisation du produit: Non fourni
Provenance de l'utilisateur
Source : GetApp

Really great app!

5,0 il y a 10 ans

Commentaires: Brill app, really frees up a lot of time in the day to focus on more important things other than constantly checking our orders between channels and fiddling around with shipping labels (which was beginning to get very frustrating!!!). Really like how it integrates with Xero account so easily, which is another great saver of time and effort. The team is great whenever we pester them with something (we're not the most tech-savvy bunch!) and they are always very helpful. Highly recommend!

Avantages:

Saves a lot of time as we don't need to constantly check for orders and update our inventory as Veeqo does this for us. Integrates with our accounting software. Great support team.

Inconvénients:

None as of yet! We're really enjoying the software :)