Avis clients sur Vagaro

MON ECOLE

Commentaires: il me permet des gèrée tout une communauté

Avantages:

ses qualités en matière de gestion des communauté

Inconvénients:

jusque la je ne pas encore constaté ses points faibles

J'adore ce logiciel

Commentaires: Je le recommande au autres naissantes

Avantages:

C'est un logiciel que j'affectionne particulièrement a cause de simplicité et de sa capacité d'adaptation

Inconvénients:

Pour l'instant rien a signaler de côté négatif

Essentiel vagaro

Avantages:

Il existe de nombreuses fonctionnalités complémentaires optionnelles. Cela nous permet de faire des choses comme ajouter des formulaires, accepter le paiement et avoir une liste d'attente. Ce sont des fonctionnalités super utiles et il est bon de savoir si nous n'en avons pas besoin

Inconvénients:

Je souhaite vraiment que le logiciel ait une fonctionnalité complémentaire. Je n'aime pas avoir à intégrer les modules complémentaires dans mes services réels, car cela place le module complémentaire en tant que rendez-vous planifié séparé. L'autre

Incrooyable ce logiciel

Avantages:

J'aime le fait que les clients peuvent prendre rendez vous à tout moment. Ce qui booste notre rendement.

Inconvénients:

Il bug un peu, veillez régler cet aspect.

Communication Professionnel

Avantages:

Le fait que grâce à ce logiciel ma salle de sport a eu plus d'opportunité et le client

Inconvénients:

Dans ce logiciel ce qui m'a dit plus c'est le prix en effet je le trouve trop élevé

Avis sur vagaro

Commentaires: Je suis très content de l’interface

Avantages:

On peut utiliser assez facile Avec une prise en main rapide

Inconvénients:

Je n’ai pas remarquer grand chose pour l’instant

Great tool to Manage your Appointments and Scheduling

Commentaires: The Vagaro solution has really exceed our expectations, we needed a solution to schedule, update and follow up our consultants appointments and this tools has become a part of our day to day operations.

Avantages:

Excellent tool to book appointments online, very easy to use and implement. Saved us a lot of money increasing the efficiency from our consultants performance. Our [sensitive content hidden]receive confirmations and reminders, really supporting our business.

Inconvénients:

The main issue is the price, I believe it could be a little lower, they charge per user. A free version would be awesome!

Vagaro is the market place for the services you look for.

Commentaires: One of the great market places I have seen and dealt with. The support is really great when you have a complain.

Avantages:

Lots of services are available in one place, the options are great, cost is very low, you get lots of discounts, interfaces are great.

Inconvénients:

You might experience slowness in Vagaro at times and this is not due to internet. it could be because of the servers but this is rate to happen.

Vagari

Commentaires: My overall experience with Vagaro would be good.

Avantages:

What I like most about Vagaro is how easy it is to use.

Inconvénients:

I didn't really dislike anything about Vagaro.

The best choice for anyone who intends to start and establish their own business

Commentaires: This program contributed well to the success of my own project represented in a store that provides massage, physiotherapy and physical health services, and since this field of work and the nature of the services provided depend mainly on organizing and scheduling appointments well and regularly and based on medical and scientific foundations, it saved me a lot of effort and time In terms of organization and punctuality to provide high quality services without delay, and it also helped me a lot in good communication with my customers that this program has become for me one of the most important tools used in my store.

Avantages:

A pleasant user interface for setting up, easy to navigate, and the possibility of simplifying and customizing it. This ease of use gave the customer a comprehensive idea of the services we offer in a professional marketing manner and in a very simple way, devoid of any complications that may confuse the user, whether for the customer or the service provider. Most customers love how easy it is to book Appointments and get a text confirmation with just a few clicks and here lies the good marketing role of this feature in particular.The possibility of direct integration with the customer's Google Calendar is among the best that this program has to offer, as it has facilitated online reservations and appropriate appointments for people who are busy most of the time.The availability of electronic payment gateways by credit cards has provided many advantages, including ease of invoicing and documentation of payments. It also saved some customers the embarrassment of not paying a tip. By using the card, only the cost of the service will be deducted. With regard to customer service, I have sometimes felt that they may have the same amount of desire that I have for the success of my store, due to the amount of patience they possess. They are always keen to provide the best services despite the increased demand for them.The possibility of re-booking an appointment at the time you find it very appropriate to re-book.

Inconvénients:

There are those who consider the program to have an exorbitant monthly subscription cost, but for me I find it acceptable compared to the services provided .It is not possible to set up multiple services within the store, as we had to set up physical therapy and massage under different employees with the same name as my store with two different Google calendars, which might make it a little messy.I fully understand that this program has a marketing aspect, but the frequent ads sometimes make it very annoying.The inability to print some important data that pertains to the client, such as contact information or my address list, which makes me compelled to copy them manually.The inability to allocate specific days incidentally during one week, in other words. For example, in the event that we have an emergency circumstance that made me compelled to close the store on this day, let us say that it is Wednesday, then when I block this day only specifically from this week only, that is, for once One, it will ban all similar days in the coming weeks, which may result in qualitative changes in appointments and reservations, or accounting errors, as there are many future prepaid reservations that may cause some serious problems , so I hope that Some flexibility will be added in the next updates. We need to add upgrades to the services in a branched way from the basic service without the need to add them separately, as this is better in terms of form and organization.

Easy to Setup

Commentaires: other than the con above all is good. that is why i stayed with them and didn't go with the square for booking appointments. Once you get used to everything vagaro has to offer going somewhere else is hard.

Avantages:

I like just about everything about this software. I have used alot of them and this one is far the best in terms of setting up- very easy to do doesn't require alot of time on your part. It has a lot of features included with set price but if you want to upgrade then you do based on your usage. Now i use the POS system because of the creditcard feature. It costs additional $10 a month for the online part of it but it was worth it to me. and depending on how much your sales are it could cost additional $10 a month too.

Inconvénients:

The only con i see so far is we have a cancellation fee of 1/2 of service and we are trying to figure out if we wanted to charge say like $50 instead of the full 1/2 - just wondering if we can override that . It is all so new to us. One more thing - it would be nice to if we could decide on the certain clients who abuse the cancellation thing to put something on their chart - what i have done is for online booking require acceptance so we can do that.

Pleasantly Surprised by the Ease of Use of Vagaro

Commentaires: I have been very impressed with Vagaro. The set up process was easy, the interface was intuitive, and the help documentation was comprehensive. I have had a great overall experience with Vagaro and would definitely recommend it to others.

Avantages:

I was pleasantly surprised by how easy it was to use Vagaro. The interface was intuitive and the help documentation was comprehensive. I was able to quickly set up my account and start using the service right away. Overall, I'm very pleased with the experience!

Inconvénients:

The one downside I found to Vagaro is that it doesn't offer any additional features such as customer loyalty programs or additional marketing tools. These features would be great additions to an already great service.

Vagaro for Massage Therapists with a lot of different packages

Commentaires: It's ok, it gets the job done and the price is reasonable. If you don't need something to be integrated with your site and your current system, Vagaro is perfect.

Avantages:

The calendar syncing and payment processing all in one is great.

Inconvénients:

The user experience is not the greatest in my opinion. Everything lives on this external platform that is not easily integrated with the business's site. We frequently get customers calling and asking if they can book an appointment on the phone because the vagaro system is too complicated. Many of our customers only use vagaro for our services, so the need to create an account and use a second platform to make an appointment is cumbersome. We really need a system that lives on our business website and does the same functions. It also seems like vagaro is designed for people to go to their website and search for the services in their area that they need, but we have not acquired any customers that way. It's possible that folks in our area just don't know of Vagaro and therefore don't use it, so that 'perk' of offering additional ways for customers to find us has not been fruitful.

Vagaro Review

Commentaires: Over all I have been happy with Vagaro

Avantages:

Although certain features could be better, over all the ease of use and the value

Inconvénients:

The online booking could be more user friendly.

Brow & Lash Beauty Studio Vagaro Review

Commentaires: I own a brow and lash beauty studio, and previously used vagaro for the last 5 years when I was an employee at my previous job. I enjoyed the software and was comfortable with it so I chose to use it for my business.

Avantages:

It is easy to customize, and has suggestions prewritten for help. Customer service is easy to reach, and helpful is any matter you need addressed.

Inconvénients:

It might have this option but I have no been able to find it yet, I would like to have the option to put in specific dates needed to be blocked off.

Adding features, great staff

Commentaires: Positive, usually really easy to get through to customer service.

Avantages:

It's an all-in-one integration. I don't have to worry about third parties taking advantage of a small business like mine.

Inconvénients:

Payment capture for online booking is not always reliable. I had an ex-vagaro user take up 4 hours on my book only to no show and our only solution is to invoice her. I cannot change her info since she used to have a pro account. Vagaro is always working on improving. I hope they take pro account privileges away when a user quits or lets the license lapse.

Best CMS for Single Chair salons

Avantages:

It's easy to use. The basic service is enough to operate a business. To give your business a boost, add on services are offered at a reasonable price. The customer service is outstanding and readily available 14 hours a day M-S.

Inconvénients:

Some of the add ons I might have appreciated in the base price like some of the other systems do. You can't open days up in the schedule if they are not your regular days without opening them up to infinity. For instance, if I work only Tuesdays and I want to work 1 Monday a month. I cant just open that one Monday, I have to open all Mondays in the system or manually blockout the Mondays I don't want to work.

Great App for your business.

Commentaires: My experience has been positive so far but it does have some problems that need to be worked on so the system can be the best on the market Ever!

Avantages:

I love the fact that I can easily book a client and rebook a client. The calendar is set up very nicely and organized. I have used a lot of systems in the past and this one is the best I have used. I love that I can also easily move a client's appointment to a different day and time without cancelling and rescheduling it.

Inconvénients:

I do not like that the software has some problem when a client is searching (anytime) for a service in vagaro and my page does not show up because (anytime) doesn't mean (anytime) it means at that moment. Which is very frustrating because anytime should mean search anytime. With covid and hours changing that is causing us to lose business because our company is only by appointment. This needs to be fixed. I also do not like that you can't add time in for cleaning. With covid happening I should be able to have a time slot that is for cleaning 30 minutes so a client cannot book during that time. Another flaw.

I love the format of the software

Commentaires: I love that I do not need other services like Demand Force or Square for invoices and Gift Card Sales when using Vagaro. I can now customize Vargaro to do the same things in 1 software and in 1 payment per month!

Avantages:

I love that the software is able to customized to my salon company needs. I love the email and text message marketing. I am still learning the program and all the add on services available. This month my 2 favorite features have been the invoice capability to be able to sell products to our clients while shut down for 30 days and then the ability to email & text clients of the current status of the salon closure.

Inconvénients:

Reports are either not as detailed as I need or trying to pull collected information. For example, I wish I could pull a list of new clients who visited our company last month. I also wish I could mas tag a group of clients like tag all customers who bought "Color and haircut" or a specific product. Ability to mass tag would give my more marketing power as I listed in what I love most about the software.

vagaro

Commentaires: Everything has always been great since i have been using this app.
I have tried others and this is the BEST in my opinion!

Avantages:

I love how easy this app is.. My clients LOVE the reminders and I LOVE I don't have to send them! Through COVID this company has been amazing!!!

Inconvénients:

I love everything I haven't had any issues at all..

Everything you need to know about Vagaro

Commentaires: Overall I am getting used to it. Vagaro is like driving a stock car. I think they can use some improvements that will make the world of difference. Everytime I call customer service I learn of a secret "work around" that seems like it should just be included in the feature. I do not dislike the software I just know there are some major improvements that can be made to make this software so much better.

Avantages:

What I like the most about Vagaro is the user friendly mobile app. I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully. Other email marketing softwares I have used seem less successful in reaching the customers inbox.

Inconvénients:

The overall navigation of the site on the business end. Its alot of clicking around. The windows are hard to find. The search menu is annoying. If you are working in one window then have to edit something else you cannot continue or modify the edit within the same window you must leave that window enter another page then come back. Its too much back and forth for no reason. I do not like the reporting I think that could use alot of improvement. I do not like how I feel lost within Vagaro alot of times I find myself staring at the screen thinking "where do I go?" "How can I find this info?" These are not huge changes but I think with a few adjustment Vagaro's business user side can be more user friendly. Con: Marketing tool difficult to use. Con: when booking with multiple employees does not show all screens must click the name every time. Con: IOU feature, autopayments, editing packages and memberships for past and future sessions and costs.

Best appointment app out there

Commentaires: I am fully satisfied with Vagaro.

Avantages:

You get the biggest bang for your buck with this app. I have tried a few others in the past and paid way too much for features that Vagaro not only charges an affordable price for but the set up in easy and self explanatory that you don't really need to call into tech support. I have also tried several of different types of marketing on various platforms but Vagaro has one that I have gotten plenty of clients from. Their forms is amazing, you can do intake forms and send out surveys and given that we are going through a pandemic its an easy way to get fast feedback from you clients without being in front of them. Everything is basically customizable without being too overwhelming with their features. You can literally tailor it to your business needs without being forced to have a feature and pay for it just because it falls in a certain category. Keep up the good work Vagaro!

Inconvénients:

Sending an invoice for a future appointment. Sometimes we get booked for chair events in the future and the company hiring us requests to pay a day or two before the event.

Easy to setup and use

Avantages:

Very affordable for a small business/sole-proprietor. Easy to use, they have videos that show you how to set things up. You can create your own forms or use stock ones they have. The booking site works so much better than SquareUp and doesn't have random maintenance for no reason. Also, WAY cheaper than Mindbody.

Inconvénients:

As a massage therapist, I have many clients that want to book extras with their sessions, like aromatherapy. Vagaro doesn't allow for an extra to be added, so I have to book them as a separate appointment then make it a double booking.

Easy to use / lacking functionality

Commentaires: I used Vagaro for a couple years but got rid of it because of how often their site would crash or freeze. I gave it another try after years with a desktop software because I was looking for a cloud based booking company . It was catostrophic to my salon . They didn’t transfer most of what was promised ( that I paid for) . I spend 3 days transferring all of my own things ( services products etc) then when I ran my payroll was all calculated wrong by hundreds of dollars . No one could tell me why . If is impossible to get a hold of anyone to speak to when you need help and when how do finally they act like they could care less. The functionality and detail just is not there ,

Avantages:

It was very easy to use and figure out without and specific training . I also like the online booking features and website they give you.

Inconvénients:

There is no ability to void any transaction when a mistake is made . Also their customer service is awful . Also I was led to believe they had a time clock when in actuality their do not unless you make an additional purchase of cards and a swipe machine .

We love Vagaro

Commentaires: It's been grea; however, getting on with customer service has been a problem, which is understandable. With Mindbody the tech was able to pop on my computer screen to help, which convenient and sometimes easier than trying to explain a situation to the tech they can see what or who you are looking at.

Avantages:

It's user friendly, for both the studio and client. Being small business owner, the cost of services is saving me so much. Wish I would have made the switch long ago. I like that we have different options for packages an d services.

Inconvénients:

Wish there was an easier way to checkout a clients for multiple days. Often times when I back to reconcile accounts, it would be nice to do one client and reconcile with a drop box check-out in one place for multiple days.