18 ans à aider les entreprises belges
à choisir le meilleur logiciel

Avis clients sur PEMAC ASSETS

En savoir plus sur PEMAC ASSETS

PEMAC Assets est un excellent système de GMAO primé qui aide les entreprises à limiter les pannes d'équipement en analysant les raisons des défaillances.

En savoir plus sur PEMAC ASSETS

Avantages:

Pemac is easy to set up and works well for building the history of assets and breakdowns.

Inconvénients:

Report is also not adaptable and is hard to get the relevant information.

PEMAC ASSETS - Notes

Note moyenne

Facilité d'utilisation
3,9
Service client
4,3
Fonctionnalités
4,1
Rapport qualité-prix
3,9

Probabilité de recommander le produit

7,6/ 10

PEMAC ASSETS a reçu une note globale de 4,1 étoiles sur 5 d'après 47 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé PEMAC ASSETS ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (47)

Rob
Rob
Project Manager (R.-U.)
Utilisateur LinkedIn vérifié
Papier et produits forestiers, 51–200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Excellent Value

4,0 il y a 10 mois

Commentaires: Positive, it is a good system which is quite straightforward to deploy and use.

Avantages:

Cloud based, easy to use - especially for the customer, ease of attaching images etc via the mobile app.

Inconvénients:

Inability to make incremental progression reports to a larger job, but I am assured this will be adjusted in later versions.

Billy
Billy
Maintenance Engineering Manager (R.-U.)
Utilisateur LinkedIn vérifié
Appareils médicaux, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Fantastic Asset Management

5,0 il y a 2 ans

Commentaires: Difficult implementation and we made some mistakes, PEMAC now have a support team to help optimize the users experience and needs

Avantages:

Planned Maintenance, Calibration Management

Inconvénients:

Dashboards are a bit clunky and we export the data to Excel

Réponse de l'équipe de PEMAC

il y a 2 ans

Many thanks Billy for your excellent review and we greatly appreciate your feedback. We are glad you are working with the PEMAC Support team to overcome difficulties associated with implementation. PEMAC has recently launched a range of CMMS Optimisation services to assist clients that require additional support in terms of setup and management of a new CMMS. If you would like to learn more about these services, please don't hesitate to contact us at [email protected].

Thomas
Senior Projects Egineer (R.-U.)
Produits pharmaceutiques, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PEMAC review

4,0 il y a 4 mois

Commentaires: I find the system overall good but it is hard of easily overview all due maintenance. Scheduling could be made a little user friendly

Avantages:

The stringency of system is strong to keep data integrity high

Inconvénients:

speed of addting assets or making changes

Anthony
Engineering Compliance and Systems Support (R.-U.)
Utilisateur LinkedIn vérifié
Produits chimiques, 201–500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

Powerful and flexible CMMS: A review of PEMAC ASSETS

5,0 il y a 2 mois Nouveau

Commentaires: You get out of PEMAC ASSETS what you are willing to put in. Set this up correctly and PEMAC ASSETS will assist with all of the admin tasks allowing for better time management and control of what matters.

Avantages:

The software offers lots of potential with customisation of your own forms. Contractor management tools offer fantastic opportunities to control skill expiry.

Inconvénients:

It is hard to pick something I least like as [sensitive content hidden] and the team have worked tirelessly to address any issues I have spotted in our partnership developing a system that works with the business case.

Ciarán
facilities atEAM |lEAD (R.-U.)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

PEMAC need a lot more work

3,0 il y a 2 ans

Commentaires: None.

Avantages:

Not many as there is so many dislikes, PEMAC engineers need to test their products on consumers before releasing them for sale. So many bugs and issues..

Inconvénients:

You cannot edit information before approval. Even the person that submitted it cannot.You cannot complete work orders if the work was completed before the work order was issued. This throws scheduling of regular routines out of sync.

Réponse de l'équipe de PEMAC

il y a 2 ans

Thanks Ciaran for your feedback. PEMAC would always advise our software clients that work orders should not be completed before they have been generated in the system from planned routines. Routines can be configured to provide sufficent look ahead of upcoming works and the system can automatically generate work orders as defined by the customer. PEMAC offers a range of consultation services which can assess your current system configuration and advise on best practice with regards to planning and scheduling. This will ensure your optimal usage of the system and align your site procedures to enable you to reduce downtime and improve efficiency. If these services are of interest, please email [email protected] or call us on +353 151 75154.

john
Head of engineering (R.-U.)
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Pemac review

2,0 il y a 2 ans

Commentaires: terrible, had to retrain myself after not using it for 10 years, then had to train everyone else who had been given training and had no idea how to use it due to the rubbish training that was given by pemac.

Avantages:

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

Inconvénients:

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

Réponse de l'équipe de PEMAC

il y a 2 ans

Hi John, We are very sorry to learn of your dissatistaction with PEMAC Assets, our Customer Success Team has been made aware of this and we are currently addressing all of the issues which you outlined in review. Speficially, you will notice the following enhancements when we release our new software update at the end of March: • Facility on a Purchase order to amend the Purchase Line delivery unit value. This means you will be able to identify when the Value is different to the value on the Purchase Order. Related application reports will be enhanced to identify the two values. • A new warning when Completing a Purchase Order when the Purchase Order has undelivered lines. We would always encourage clients to contact PEMAC directly with any issues or concerns. Please dont hesitate to call us on 01 466 3888 if you would like to discuss your concerns with a member of our team. Best Regards, PEMAC

Farhad
Project Engineer (R.-U.)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Helpful tool!

4,0 il y a 4 mois

Commentaires: overall, i have been happy using the platform.

Avantages:

the ease of use. having a easy access to the asset record. Also the reporting.

Inconvénients:

there are some small bugs that could be fixed.

Robert
Maintenance Co-Ordniator (R.-U.)
Automobile, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Peamc at Continental

4,0 il y a 4 mois

Commentaires: Overall a very helpful and easy to use system which makes my work life a lot easier.

Avantages:

Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.

Inconvénients:

I'm unable/Unknowledgeable to make mass routine changes

Andrea
Service desk Co Ordinator (Irlande)
Eau/gaz/électricité, 1 001–5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

easy FM system to use, very simple but loads of options for tracking assets

4,0 il y a 4 mois

Commentaires: Over all was great very easy to use, like with most things bit confusing at start with all different areas to be filled in and navigating around to find where to add users and adding licenses etc but very quick to get the hang off and great customer support of [sensitive content hidden] and the lads

Avantages:

the ease of use and ease to set up people easy to use template for assets and quick to upload numerous assets Great Customer support of the guys in Pemac Ireland

Inconvénients:

No option to delete (Test WOs, routines and incorrect assets or users that have left) Cant Group by asset group (IE all fire extinguishers only)

William
Data Analyst and Systems Engineer (R.-U.)
Produits pharmaceutiques, 1 001–5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Migration from Old to New - PEMAC 5 to PEMAC Assets

4,0 il y a 4 mois

Commentaires: A much more streamlined and efficent system for the management and reporting on the vast amount of assets we have at our plant.
With it being a fully digital system and full audit trail, it greatly helps us with our records for external auditors and general management of both planned and unplanned maintenance to keep us compliant.
With the auto generation of work orders, it reduces some of our management time for our coordinators as well as the previous hassle we had with document management.

Avantages:

Ease of use. The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant. In legacy systems. The entire process was quite tedious and lacked a good structure for reporting. A very easy system to implement/integrate and keep updated, especially with the high frequency of user we have and with the support from PEMAC and their qualification packets. Customer support is quite easy to deal with.

Inconvénients:

The stock management side of PEMAC Assets could be affected by some work, as well as defects, causes, and remedies. Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either. Only good for showing shortfalls in routines, but it would be nicer if there was an easier way to manage stock with more detail and their relationships. Images are almost useless in the search too.

Chris
Continuous Improvement Manager (Irlande)
Génie mécanique ou industriel, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great Asset to the company

4,0 il y a 4 mois

Commentaires: At the start it was hard to get working within the organisation,. But once they upgraded the level of support & training it has been great. Eoin O Riordan helped us out massively.

Avantages:

PEMAC assets has been a huge improvement to the way we schedule our Maintenance Works within the Organisation

Inconvénients:

It took a while to embrace the change from contacting through mobile calls to logging work through a portal

Cathal
CMMS Administrator (Irlande)
Produits laitiers, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Simple and Easy to use and Implement

4,0 il y a 5 mois

Commentaires: Very Good and Customer service is extremely helpful. Easy work the system from a maintenance point of view when the system is set up correctly.

Avantages:

Ease of use when it comes to creating assets and tracking asset usage and work against assets as well as tracking routines and seeing what comes due.

Inconvénients:

Stores could be improved when it comes to creating new spares and logging them to stores

Mark
Maintenance Planner (Irlande)
Produits alimentaires, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

User friendly system

4,0 il y a 4 mois

Commentaires: Good system however some functions do not work as well as they should in reality

Avantages:

User friendly system. Very good presentation on screen. Mobile App is very beneficial

Inconvénients:

Ongoing system bugs have not been resolved

Liam Peter
Director (R.-U.)
Appareils médicaux, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PEMAC - does exactly what you need

5,0 il y a 4 mois

Commentaires: Great team at PEMAC
Deployment support was excellent
Speed of deployment was quick in 3 months

Avantages:

Ease to implement Ease to administer Ease to deploy as SAAS

Inconvénients:

reporting is clunky but the power BI add on makes it better

Vanessa
Accounting (Cameroun)
Comptabilité, 501–1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

My review about Pemac assets

4,0 l’année dernière

Commentaires: It's a very good application, it meets all the criteria and features, it's quite simple to use and it's effective too

Avantages:

What I liked most about this application is the functionality that allows inventory management and prevents maintenance

Inconvénients:

my only difficulty was the implementation but it was not a very serious problem

Steven
Maintenance Stores Person (Irlande)
Production alimentaire, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Review of PEMAC.

4,0 il y a 4 mois

Commentaires: I don't have any real issues with PEMAC, I find it easy to use and very reliable.

Avantages:

The ease of use. As a relatively new user I find PEMAC user friendly and easy to pick up.

Inconvénients:

The items could be easier to distinguish between.

Jake
Documentation and Technical Auditing Coordinator (Malte)
Pétrole et énergies, 201–500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

PEMAC Assets

4,0 il y a 9 mois

Commentaires: Overall my experience on PEMAC Assets is very good and I took it as a personal project to setup and optimize the use of PEMAC Assets to assist the maintenance department operations in the best possible way. I have words of praise to the customer support team who respond on the same day and even take action and follow up on the issues. They take customer support very seriously. The PEMAC Assets Core training was of great help to understand more how the application works and get to know more what possibilities exist on the application.

Avantages:

Overall a very good maintenance management system which has a lot of tools and functions which, if used properly will help to optimize the potential of any business.

Inconvénients:

The help function is a bit limited and not all functions operate properly which usually require contacting PEMAC support

Utilisateur anonyme
Électronique grand public, 5 001–10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Pemac assets review

5,0 il y a 5 mois

Commentaires: Great tool and very helpful for our maintenance dept.

Avantages:

Easy to use, great for scheduling work orders.

Inconvénients:

Sometimes it can be slow to load or retrieve information.

Pat
Engineering Manager (Irlande)
Impression, 51–200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

This software has streamlined our operations.

5,0 il y a 4 mois

Commentaires: Integration between 2 production facilities vastly improved. Previously we had a shared Purchasing System but a different CMMS on each site.

Avantages:

User-friendly interface. Our team was able to navigate the software with minimal training, which significantly reduced the onboarding time. The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively. The integration capabilities are impressive, allowing seamless communication with our existing systems.

Inconvénients:

Any issues that we did have were reported to PEMAC and have mostly been resolved.

Ger
Senior Technician (Pays-Bas)
Biotechnologie, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Senior Technician

4,0 il y a 4 mois

Commentaires: Good positive experience of use of the system

Avantages:

Ease of use and industry wide application that are recognizable across many companies

Inconvénients:

Not using all the available add ons such as spare parts ordering and reconciliation

Brian
Maintenance and facilities team lead (Irlande)
Produits pharmaceutiques, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PEMAC an excellent tool for CMMS

5,0 il y a 11 mois

Commentaires: Very positive and an excellent tool. It used to issue reports attaching to deviations as required as evidence of work carried out .

Avantages:

Easy to navigate and back up support available.

Inconvénients:

We had one issue of multiple work orders being raised as the Tech clicked the button too many times generating triple other than that very easy operate.

John
engineering store manager (Irlande)
Production alimentaire, 51–200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

80% happy - Room for improvement

4,0 il y a 5 mois

Commentaires: good support when required by phone service - not so good with returning E-mail response for the support team

Avantages:

it is very easy to navigate through the screen and locate the required information

Inconvénients:

their are not enough standard report - basis reporting needs not up to standard

Eric
IT Project Manager (Irlande)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Assets for All

4,0 il y a 5 mois

Commentaires: Very good for end users who just log break fix. Assignment of work is quite good for managers. sys admin is also very good.

Avantages:

Ease of use and also accessibility for end users

Inconvénients:

Initially there were some colours but these have been removed !

SAGAR
SAGAR
Developer (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Excellent Service

5,0 l’année dernière

Avantages:

Easy to use all good and use friendly Easy to access

Inconvénients:

Great services, And good support stystem

keerthana
Architect (Inde)
Rédaction et correction, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

PEMAC Assets good to use

4,0 l’année dernière

Commentaires: Overll suggest for medicall records holdings and asset management purpose

Avantages:

PEMAC Assets is tool using more convinient and maintanance of the records are easy.manage order and assets in single software.

Inconvénients:

Need to improve the customer support for this software.