Avis clients sur Clover

Cliente SATISFAITE

Commentaires: Service de soutien technologique 10/10
Franc, sans frais caché

Avantages:

Frais moins élevé que d'autres compagnies plus connues (ex: Square)

Inconvénients:

Machine plus lourde que celles comparables.

ils me facturent le double

Commentaires: Le pire service que j’ai reçu
J’ai appelé et personne m’aide

Avantages:

n'a pas un bon service en français Ils m’ont chargé plusieurs mois sans service Ils m’ont envoyé deux contrats Je ne suis pas en mesure de payer pour rien. Vraiment je suis tannée

Inconvénients:

Je n’ai pas les produits, il sont bons mais je ne sais pas

Intuitif

Avantages:

Logiciel pour TPE bien intégré au système de caisse Comelin, les fonctionnalités sur le TPE sont nombreuses et la navigation est intuitive. Le prix est également très attractif.

Inconvénients:

Quelques bug parfois le lendemain de MAJ mais l’équipe technique est réactive

Clover : Un logiciel de Marketing

Avantages:

Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes .

Inconvénients:

Clover ne présente pas de problème pour mon utilisation.

Bon 😋

Avantages:

Clover est efficace, car il facilite les paiements en ligne

Inconvénients:

Sa sécurité 🔐 est moyennement faible . Je pense son géni doit être rénové

Facile d'utilisation, excellent service

Avantages:

excellent service pour l'installation, frais clairs et raisonnables.

Inconvénients:

Aucun, tout était très bien. Plus simple et convivial que ses compétiteurs

Great Point of Sale payment processor for Small Companies

Commentaires: Great product for going to trade shows and selling products there remotely and when they don't buy from the website. It is quick to make an amount they need to pay.

Avantages:

I like that I only had to pay for the unit that hooks to my phone and then there is no monthly fee unless I need more features.

Inconvénients:

No way to take a payment without or with bad internet and then hold for later until there is service.

not recommend it

Commentaires: the overall experience was marred by high fees and poor customer service. The setup was smooth initially, but the customer service was slow and unhelpful. I was not adequately informed about charges, and I had to make three calls to speak with the right agent to resolve the issue and cancel the service.

Avantages:

Honestly that I do not have like most about clover... I have a bad Experience ..

Inconvénients:

at least is simple and simple.. however there are better one Than this.. I would not recommend it

Clover POS Review

Commentaires: great would definitely recommend especially if it is integrated with software

Avantages:

the options for payment is easy seamless fast, you can access everything from the pos system

Inconvénients:

it is not currently integrated with our software program so we have to manually enter the sale price

Good Basic Device, very poor software

Commentaires: Works well as a basic POS platform but does not do what it claims it can do as far as inventory management. Has too many 3rd party apps needed at a cost that isn't worth the value of service it provides.

Avantages:

Easy setup, good looking equipment. Definitely a step up from tablets as far as dependability.

Inconvénients:

Doesn't actually have an inventory management or reporting that works for any size restaurant. Can only track cost of items, but nothing modified can be tracked. Throwing off cost by up to 30% and making the function completely useless. Does not allow online lunch menus to show up at specific times. Does not allow for specials or discounts to be applied to online ordering.

Clover Review

Commentaires: We switch ed from Quickbooks POS to Clover years ago. Clover has been great! It was easy to load all inventory from a spread sheet. A few items needed correction after transfer but for the most part the transition was incredibly easy. It also has saved us a ton of money with the credit card processing fee feature. I like it and do refer it to friends and others in business.

Avantages:

I currently use Clover for my retail wholesale business. I have multiple locations. The system works great for us!

Inconvénients:

Backend work generally requires a call to customer service. But for the most part it is easy to use.

Would recommend

Commentaires: great, we have been with them for 8 years and don't plan to change

Avantages:

Open source apps so we can fill all our needs

Inconvénients:

sometimes because most things are done third part they can be a little clucky

Payment Processing Simplicity

Avantages:

Simple payment processing solution with online and in-person solutions.

Inconvénients:

A little expensive for what it is. I think since you purchase the hardware, the software should be included.

Best way of process payment! I strongly recommend it.

Commentaires: It is a very useful way of getting quick and small amount of money from the payment of our costumers. Before we were using a more convectional way of and it costed a lot and the online payments were always very late to arrive in my account but with Clover it is much easier.

Avantages:

The very innovative and practical way of paying things. Considering the company I work it is not that big, the payment method by clover is much useful.

Inconvénients:

Although the taxes asked by the payments are already low, it could be less.

Easy to use, basic features

Commentaires: Used for my small medical practice, solo practitioner.

Avantages:

The mobile device was easy to use, good price.

Inconvénients:

The transactions were difficult to track in terms of who the payer was.

Great point of sale system for a small business.

Commentaires: We use it as our point of sale software and hardware for a small cafe.

Avantages:

Simple and intuitive interface allows me to interact with customers and process payments.

Inconvénients:

We have had some connectivity issues with one of the terminals in the past but it was resolved.

Clover is fraud

Commentaires: it is a total disaster, double charge came, and support saying no, you were charged just once

Avantages:

it is a fraud, with mistakes of double charges, which you spend hours to fix, talking to absolutely unprofessional support

Inconvénients:

everything, support is awful, and you spend precious time being transferred from one person to another with no help

STAY AWAY FROM CLOVER!!!!!!!!

Commentaires: Very poorly managed and lied to customers

Avantages:

There are nothing to talk about pros. Only cons

Inconvénients:

Customer service and they will take your money even though you ask them not to. I had to close my restaurant for personal issue, so i called the clover and spoke to someone regarding Monthly clover service charges and he said no problem. However, they debited 9 months $49.00 for subscription plan fee (not the machine lease fee). They would not give you money back nor care to contact you because its their mistake

The excess fees that Clover charges

Commentaires: I didn't care for the system due to the unfair charges my customers received.

Avantages:

The ease of use of the online pos systems.

Inconvénients:

That they changed my customers extra fees for using a credit or debit card. On top of what I was already paying them monthly.

The crash of Clover

Commentaires: I’m a month pass our warranty and because of their crash I end up having to pay over $300 to replace a piece of equipment

Avantages:

A piece of equipment failed because of their crash and unable to use the system basically out of business until it is fixed and I had to pay for it. It’s been over a week already looks like another week.

Inconvénients:

Very unreliable I had a business you better have a back up system like Square and an iPad and a cash register

Clover: Not as reliable as before the switch.

Commentaires: They've nearly put us out of business due to the migration from payeezy to clover. The most frustrating part was the fact that the representatives from clover acted like it's just par for the course and that we should just accept it.

Avantages:

Our bank migrated from Payeezy to Clover. The migration was easy and was done without our input.

Inconvénients:

Our bank migrated from Payeezy to Clover. The migration did not migrate all of the previously existing credit cards into the clover account causing over half of our recurring payments to fail the next month.

Versatility

Commentaires: The Clover POS system provides a comprehensive and flexible solution for managing various business operations. Its user-friendly interface and extensive customization options allow businesses to tailor the system to their specific needs. However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution.

Avantages:

One of the standout features of the Clover POS system is its versatility. The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants. This flexibility allows businesses to manage sales, inventory, and customer relationships efficiently, all from a single integrated system.

Inconvénients:

One drawback of the Clover POS system is its cost structure. While the system offers a range of features and customization options, it can become expensive, particularly with the additional costs for hardware, software, and transaction fees. This can be a barrier for smaller businesses or those with tight budgets.

Great for small businesses!

Commentaires: It was great to begin my business with low volume inventory and sales.

Avantages:

It was quick and easy to set up. The device was easy to use in my store.

Inconvénients:

No inventory system No calculation of sales tax

Great and Easy for small businesses

Avantages:

very easy to use in an office environment that takes payments. Receipts are easy to print and reports are very clear and easy to view online

Inconvénients:

Having to pay for multiple terminals or only use one computer

Quick and Easy Payment Processing

Avantages:

What I enjoy most about Clover is how simple and useful the machine is. It sits on my desk right beside me while sitting on the charger. The customers also like this machine, which allows them to use tap/Apple Pay and to manually enter their card information if they do not have their card physically with them

Inconvénients:

The only thing that I dislike about Clover is that when the machine is close to dying, the printer does not work correctly.