Avis clients sur Xero

4,4 (2 469) Écrivez votre avis !

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Superbe logiciel de comptabilité en ligne hébergé dans le cloud destiné aux petites entreprises. Accessible partout, à tout moment. Demandez votre version d'essai gratuite maintenant !

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Avantages:

Integrates well with adds on to provide more sophisticated reporting. Integration with AI products such as ReceiptBank and Approval Donkey also work well.

Inconvénients:

1099 reports are too limited. Tracking categories are too limited.

Xero - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,0
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,2/10

Xero a reçu une note globale de 4,4 étoiles sur 5 d'après 2 469 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 469)

Karim
Finance Controller
Utilisateur LinkedIn vérifié
Design, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

One stop Accounting solutions for Small to Medium organisations.

4,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Mohamed
manager (Maroc)
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Indispensable et incontournable

4,0 il y a 12 mois

Avantages:

Xero aide non seulement pour toutes les petites et grandes tâches comptables mais également commerciales comme le devis. Il possède énormément de fonctionnalités dont la plupart sont automatisés et peut se connecter à d'autres programmes comme Shopify ce qui est très utile.

Inconvénients:

Je ne vois aucun inconvénient. Xero est parfait pour les gérants de petite société comme moi.

Thomas
Directeur (France)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Mon avis sur xero

4,0 il y a 2 mois Nouveau

Commentaires: Elle le sert à gérer mes facturation avec efficacité

Avantages:

J’utilise xero pour gérer l’es facturation elle me sert beaucoup elle met très utile

Inconvénients:

Le prix est assez excessif je trouve mais malgré tout c’est très utile

Eric
Manager (France)
Développement et commerce international, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Logiciel Complet

5,0 il y a 5 mois

Commentaires: je suis très satisfait d'utiliser ce logiciel

Avantages:

j'utilise ce logiciel chaque mois pour payer des factures

Inconvénients:

ce logiciel réponds à mes attentes et me fait gagner du temps

Grégory
gérant (France)
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

xero

4,0 il y a 2 mois Nouveau

Commentaires: franchement je ne vous conseille pas merci

Avantages:

je n'ai pas trouvé de points forts à ce logiciel

Inconvénients:

franchement j'ai été très déçu je préfère utiliser un autre logiciel

ZAiN
ZAiN
Web Designer (Arabie saoudite)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Alternatives envisagées :

Online Accounting done well

5,0 le mois dernier Nouveau

Commentaires: Accessing my accounting package online and allowing me to invoice on the go is invaluable.Taking into account the various plans available, Xero is a good fit for my business.

Avantages:

Polished software that does what it say's on the "box".Rock solid and feature rich.

Inconvénients:

Optional add-ons should be included in the base subscription.

Phillip Sinothi
Phillip Sinothi
Senior In Charge (Afrique du Sud)
Utilisateur LinkedIn vérifié
Comptabilité, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

XERO: The all-in-one accounting solution

5,0 il y a 4 semaines Nouveau

Commentaires: Xero is a comprehensive and user-friendly accounting software that offers a wide range of features for small and medium-sized businesses to efficiently manage their finances, automate accounting tasks, and gain insights from financial reports.With its automation features, Xero can help businesses save time and reduce manual errors, it also offers a wide range of features such as invoicing, expense management, receipt management and financial reporting, this allows for a more streamlined and efficient accounting process.However, like any software, it has some limitations, such as limited inventory management, and limited customization options, depending on the specific requirements of a business, these limitations may or may not be a significant issue. Therefore, businesses should thoroughly evaluate Xero's features and how they align with their specific needs before making a decision.

Avantages:

Automation and EfficiencyXero offers a wide range of automation features such as bank reconciliation, automated invoicing, receipt management and an efficient expense management system which can help businesses to save time and reduce manual errors. Comprehensive Financial ReportingXero provides a wide range of pre-built financial reports such as balance sheets, income statements, and cash flow statements, which can help businesses to understand their financial performance, and make data-driven decisions.

Inconvénients:

Limited inventory management Xero does offer some inventory management capabilities, such as tracking stock levels and generating reports, it does not have as many features as some dedicated inventory management software. So, for businesses that need advanced inventory management capabilities, Xero might not be the best option.Limited customization options.For example, some advanced features such as customizing financial reports and creating custom fields are only available on the higher-tier plans.

Kenny
Financial Accountant (Australie)
Traduction et localisation, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Feedback on using Xero

3,0 il y a 3 semaines Nouveau

Commentaires: It is good for small businesses but as the business grows and so does the exchange of information within the software Xero becomes a pain.

Avantages:

1. It is very easy to maneuver through the system.2. Cost Effective.3. Clean interface that gives you the visibility of your financial position.4. Live Bank feeds and Bank Reconciliation.5. Preparing Purchase Orders/Quotes, Sales Orders/Quotes etc. is relatively easy.

Inconvénients:

1. It has limitation on transactions that can be handled at one given point of time. 2. The system doesn't have payroll functions.3. The reports that are generated are not detailed oriented they are very basic. 4. It is not possible to customise the reports as per the needs. 5. It is very slow when the volume of transactions is increased. 6. Capable of only pulling out limited transactions at one time, which is very annoying when you have thousands of entries to go through.7. Customer support is not very helpful.

Elliot
Director (R.-U.)
Comptabilité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Best choice in the market !!

5,0 il y a 3 mois

Commentaires: It has provided a solution for more than 200 of our clients of varying sizes and complexities.

Avantages:

Xero is first and foremost easy to use and benefits from clever AI functionality. Keeping an eye on the business is much easier via Xero as it shows a snapshot of key data on the dashboard. With the available integrations there are very little limitations to its use and it is well priced for the majority of our clients

Inconvénients:

The Payroll module is quite clunky and better options are out there in our opinion. An enhanced cash flow and adding a forecasting element within the software would help. Making it easier to post customer payments on account would also improve an already good product

Selcuk
Finance Director (France)
Gestion des investissements, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

A Financer's Review

5,0 il y a 2 mois

Commentaires: I have had a positive experience with Xero. It is a great tool for managing finances and staying organized.

Avantages:

With Xero, I have been able to easily manage my finances, track income and expenses, and stay organized with its simple and intuitive interface. The reporting features are great, and the ability to connect to my bank accounts is a huge plus.

Inconvénients:

One downside to Xero is that it can be a bit pricey for small businesses. It also lacks some more advanced features that more expensive accounting software offers.

Lola
Creative Director (R.-U.)
Design, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

One of the best cloud accounting software around

5,0 il y a 3 semaines Nouveau

Commentaires: Easy to use, intuitive interface, seamless integration. Just too expensive.

Avantages:

Xero has a nice layout and is intuitive to use. Also integrates seamlessly with accountant - no more ugly spreadsheets! It's so helpful to be able to see my tax reports and balance sheets at a glance, throughout the year. I especially love the expenses app, where you can take photos of receipts with the phone camera, and the app will automatically log the expenses for you.

Inconvénients:

Xero is expensive compared to other cloud accounting software out there. Nowadays, most business banking apps offer basic bookkeeping & expenses functions. Plus you can get FreeAgent - another very good accounting software - for free when signing up to a business account with Natwest or Royal Bank of Scotland. For the above reasons, I'd say Xero is no longer a top choice for small businesses or sole traders on a modest budget.

Josh
Senior Support Engineer (R.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Easy to use in a non-administrative capacity & integrates well with online payments with PayPal

4,0 il y a 2 mois Nouveau

Commentaires: My overall experience with Xero is much better than Sage Accounts which I've never found intuitive or efficient.

Avantages:

Invoice creation is straight forward, even for beginners (providing your Xero administrator has provided you with the relevant information on your internal products). Our end-customers are yet to have any issues making payment after receiving the invoices via e-mail.

Inconvénients:

The end-customer e-mail notifications are sent directly from Xero servers. Usually this isn't a problem as the servers clearly have a good global reputation so delivery is reliable, but we have had a few questions asked by customers as it's not always clear the invoices were definitely sent by our company and can look spammy. This could be resolved by allowing full SPF (DNS) integration with our companies domain and having the outbound e-mails spoofed correctly.

Sara
Founder (R.-U.)
Services à la personne et aux familles, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

Xero

4,0 le mois dernier Nouveau

Commentaires: Great

Avantages:

Easy integration for me and my accountants

Inconvénients:

It's a bit dull to look at! Accounting is dull at the best of times, give it some pizazz!

Linda
Linda
Commercial Agent (Niger)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Good tool for accounting

3,0 il y a 3 semaines Nouveau

Avantages:

Xero is very practical, i find it so super for accounting for little business, i know that it have a lot of others features but i didn't explore them

Inconvénients:

For now i didn't really find something bad about it

Utilisateur vérifié
Owner (Nouvelle-Zélande)
Utilisateur LinkedIn vérifié
Comptabilité, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Xero is an awesome bookkeeping solution for small business owners!

5,0 il y a 2 ans

Commentaires: Xero is an awesome bookkeeping and accounting software solution for startups and small business owners. It is indeed a good match for business owners who know nothing about accounting in order to keep their books and to properly manage their finances. From my own experience, I found that Xero is very user-friendly and its accounting interface is streamlined, almost seamless, and uncluttered. The Demo Company is very useful as you can manipulate data without worrying about messing up vital information in your practice company. Xero’s accounting dashboard shows the snapshot of your business (i.e., bank balances and reconciling items, outstanding invoices, and bills, accounts on the watchlist, etc.) and fully customizable depending on your needs. Quickbooks had been the leader of accounting software for small businesses for quite some time but Xero is becoming more popular because of its competitive offering and value proposition. Xero’s starting plan is very affordable and you have the option to add-on some features depending on your need. It also offers a basic inventory and fixed asset management functionality in all of its plans, which is very cool! And the best thing about Xero is the unlimited users allowed to access the financial information.

Avantages:

- Affordable and cost less for startups and small businesses - Includes fixed assets and inventory management in all of its plans - Very user-friendly especially during migration or conversion of data - Allows unlimited users - Friendly 24/7 customer support

Inconvénients:

- Some countries lack a built-in payroll option. - Customized reporting options are still limited. I wish Xero can allow you to create your own report. - The contact list of customers and suppliers is mixed together and needs to set-up manually to organize.

Cody
Controller (É.-U.)
Divertissement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Easy to Implement and Manage Global Business, Low Customization Options

4,0 il y a 9 mois

Commentaires: Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.

Avantages:

Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

Inconvénients:

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.

Judah
Owner (É.-U.)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Solid platform

5,0 il y a 2 ans

Commentaires: So far, it has been amazing. I have little to no complaints. Everyone that I have moved to Xero have told me thank you.

Avantages:

Xero is an accounting software that just works. I have used so many different platforms, and Xero has been the easiest and most reliable software I have found.

Inconvénients:

1099 reports are too limited. Tracking categories are too limited. Support can phone it in when you first reach out to them, but if you set up a time to chat with someone they are extremely helpful.

Mahnaz
Business Manager (Australie)
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Xero use in a School

5,0 il y a 11 mois

Commentaires: Reconciliations are so much easier, integrating with other products is so much easier, there are so many apps which can easily integrate into Xero.

Avantages:

Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!

Inconvénients:

Nil - Honestly there is nothing I dislike about Xero.

Gene
Senior Accountant (É.-U.)
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Accounting Software Design for the Business Owner

5,0 il y a 3 ans

Commentaires: Xero give me, an accountant, a tool to provide my clients with that effectively gives them a tool for keeping their daily records in an orderly fashion make my job easier at the end of each month.

Avantages:

Xero have been designed to be used by non-account business folks. However, once the data has been listed an accountant has a great tool to use to finish the company financial records (Monthly, Quarterly & Annually). It is also priced at a rate that works for most business owners.

Inconvénients:

I really do not know of any areas within the software that I can list as "Least" liked. I do not know of any significant problems which I believe need correcting.

Paul
Managing Director (Australie)
Biens de consommation, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Super Simple Accounting Software for Small to Medium Sized Businesses

5,0 il y a 3 ans

Commentaires: As a small business our main priority is to keep our monthly book keeping tasks simple and quick. Since moving to Xero from MYOB we have found a significant reduction in our book keeping time input. We are NOT accountants or book keeping experts and Xero as an accounting system has definitely made this part of our business much more efficient. We are guided by our accountant as how best to use the software and have been able to develop a simple client - accountant relationship with Xero being the main conduit of information between us.

Avantages:

As a small business we found Xero to be a simple and very cost effective solution for all our accounting - book keeping needs. Xero is very easy to set up with your accountant and reduces the time you need to spend on book keeping tasks each month. With automatic bank feeds the time we need to reconcile our accounts each month is minimal. The audit trail features mean any issues that arise can be quickly found and fixed. Being able to notate any transactions enables our accountant to quickly respond to our queries. As a small business keeping our external accountant costs down is very important to us and by using Xero means the time our accountant has to actually spend on our accounts is less and therefore so are the invoices we receive from him!

Inconvénients:

Some of the automatic accounts Xero suggests you reconcile to are not correct so it is important to double check each transaction before reconciling. We had issues setting up some of the automatic bank feeds and still have one bank account that will not process the feeds so we need to enter those transactions manually. When uploading a file of transactions we also had some issues and found it quicker just to manually enter them into the software.

Monika
Financial Director (Afrique du Sud)
Comptabilité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Xero for Business

4,0 il y a 2 ans

Commentaires: I am happy, can be connected with my clients all the time, can prepare reports anywhere, anytime. I think the price for South Africa is a bit high

Avantages:

I like the product is easy to use, no need high knowledge of accounting, the person who never was doing accounting can easily manage this product

Inconvénients:

there is still missing a few things as inventory shall be a bit changed as people with two inventories in different places can not have two storages, there are few things that missing and can make it easier to work with

Jenny
Owner (R.-U.)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Alternatives envisagées :

Helpful, user friendly and intuitive accounts software

5,0 il y a 2 ans

Commentaires: I was reluctant to pay the extra costs to move to Xero from my previous cheaper package but I am more than happy that I finally made the switch. It is a fraction of the cost of having a book-keeper to pay and I feel so much more confident that my accounts are working correctly. The option of additional plugins aid the automation for syncing with software such as woocommerce and amazon, ebay etc. It is a shame that they are additional costs but I would prefer that I had the option to integrate than not, and they are great time savers, which is the biggest help for small business owners.

Avantages:

Xero has a lot of automated features that make the process of accounts preparation easy and reliable. The bank feeds work smoothly and it is easy to set up rules to make the process automated on regular transactions - just a click to confirm entry. I have been able to integrate woocommerce, amazon and ebay transactions to ensure I am correctly treating VAT and International orders and purchases correctly.

Inconvénients:

As with any new accountancy software, there is a bit of technical detail to get your head around but that is probably to be expected. There are good help articles that are useful for the set up phase.

Farhad
Director (R.-U.)
Marketing et publicité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Perfect Accounting Software - Nothing Comes Close

5,0 il y a 2 ans

Commentaires: Xero changed the face of accounting for our business. It has made accounting work far less painful than it used to be. And the true cloud-based setup makes it so much easier to access from anywhere.

Avantages:

Ease of use - seriously. Nothing comes close. And trust me, I've tried a number of accounting software and they're all a nightmare to use unless you're an accountant.

Inconvénients:

Customer support could be quicker, and phone support would help.

Xy
Head of Finance (Singapour)
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Great accounting software

5,0 il y a 10 mois

Commentaires: Our previous accounting software could not be integrated with our e-commerce and inventory management software, so we had to do manual bookkeeping. Xero integrates well so all entries are automatically synced. It's really easy to use and most accountants are familiar with the system. Most importantly the system works well.

Avantages:

- Easy to use - Good integration with our inventory management software (used to be TradeGecko and now Dear) - Integration with bank accounts - Many accountants familiar with the software - Easy to generate reports (Aged receivables, payables, financial reports like P&L, balance sheet, etc.) - Different users can have different levels of access (e.g. access to bills and invoices but no access to bank details) - Not glitchy

Inconvénients:

- Not able to generate batch payment file for our bank (OCBC) - Slightly more pricey than Quickbooks - No Cashflow Statement - Indirect Method as a report

Mark
Director (Australie)
Comptabilité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Xero

5,0 il y a 2 ans

Commentaires: Wow. Wow. Wow. I could state this over and over. Compared to other products, this one really excels far beyond any other similar product

Avantages:

Xero would have to be the absolute lifeline of our business. Each and every product they create is something that saves us time and adds to our bottom line

Inconvénients:

There is not much that I could state that I do not like about Xero - if I must state at least one thing, then it will be the difficulty in changing devices for 2FA

Louis
Louis
Managing Director (R.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Alternatives envisagées :

Good Accounting Software, but lack decent reporting and live chat support

4,0 il y a 3 ans

Commentaires: We switched from QBO to Xero due to several issues with QBO. However, the migration to Xero is clunky as you have to use a middleman called MoveMyBooks - Xero will pay for up to 2 years books to be moved but any more you must pay. But, things like Employees, Payroll, Expenses etc will not be migrated so you end up spending weeks manually (Yes, Manually) created Expenses yourself all over again in Xero. Very painful and cost my business thousands for false advertising a simple switch,

Avantages:

Easy to use, easy to input data and there's often little popup boxes to explain what elements are. It's cloud managed, so no need to download any software or store anything locally.

Inconvénients:

Support is a bit, there isn't a live chat support like there is with competitors and it lacks the aesthetics of products like Quicbooks and the same level of reports.