17 ans à aider les entreprises belges
à choisir le meilleur logiciel

En savoir plus sur ROUTEE

Omnicanal, automatisation, solutions de repli disponibles, analytics intégrés, importation de données, intégration de plug-ins, ajout des formulaires, support 24h/24, 7j/7

En savoir plus sur ROUTEE

Avantages:

Pricing looks great but it would be good if it worked.

Inconvénients:

Examples did not Include VB.NET and some errors in JSON strings.

ROUTEE - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,4
Fonctionnalités
3,8
Rapport qualité-prix
3,9

Probabilité de recommander le produit

8,1/10

ROUTEE a reçu une note globale de 4,0 étoiles sur 5 d'après 23 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (23)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Simple but not simpler

5,0 il y a 5 ans

Avantages:

The ease of use, the quality of services, the customer support and of course the low pricing.

Inconvénients:

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Tony
Software Developer (Malte)
Télécommunications, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

One of the best SMS providers

4,0 il y a 4 ans

Commentaires: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Avantages:

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Inconvénients:

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Toni
CEO (Finlande)
Services financiers, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Can't recommend

1,0 il y a 5 ans

Commentaires: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Avantages:

Easy to use. Software backend looks good.

Inconvénients:

The attitude of customer service is really bad. They don't want to help at all.

Réponse de l'équipe de AMD Telecom

il y a 5 ans

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente en gros, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Eshop Owner Routee Review

4,0 il y a 6 ans

Commentaires: 4 years of Routee usage. Few or none problems at all. Easy to use.

Avantages:

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Inconvénients:

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

jean christophe
Dirtector (Belgique)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

FINANCE DIRECTOR

5,0 il y a 5 ans

Commentaires: reliable for sure.

Avantages:

Reliable in sending sms. it is very important in medical use.

Inconvénients:

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

Christos
Software Engineer (Grèce)
Logiciels, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

SMS Feature

4,0 il y a 5 ans

Commentaires: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Avantages:

Good Detailed Documentation and Examples

Inconvénients:

Examples did not Include VB.NET and some errors in JSON strings

Athanasios
Marketing Manager (Grèce)
Énergies renouvelables et environnement, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Routee sms gateway

5,0 il y a 5 ans

Commentaires: positive. Definitely i recommend it

Avantages:

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Inconvénients:

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Hernan
CEO (Venezuela)
Télécommunications, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

I was a local supplier in Venezuela for them.

4,0 il y a 5 ans

Commentaires: Very good experience, I would definitely be your local supplier in Venezuela.

Avantages:

It is easy to use, communication is 100% online. Your support is excellent.

Inconvénients:

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Iota
Research (Grèce)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Value for money

4,0 il y a 5 ans

Commentaires: Very good overall experience. Highly recommended.

Avantages:

Versatility Value for money Excellent customer service

Inconvénients:

I would prefer a more spartan GUI, but this is subjective.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 2–10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Easy to use

4,0 il y a 6 ans

Commentaires: Excellent but for medium workload.

Avantages:

Extremely easy interface and business process workflow.

Inconvénients:

Lack of some important functionalities and features.

Mario
Manager (Bulgarie)
Restaurants, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

The most user friendly platform

5,0 il y a 6 ans

Commentaires: It has been a great time using the platform.

Avantages:

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

Inconvénients:

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Danish
CEO (Pakistan)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

10/10 and A+ for ROUTEE

5,0 il y a 2 ans

Commentaires: i give ROUTEE 10/10. Customer service great. I like ROUTEE overall

Avantages:

Ease to use. I love to use this software.

Inconvénients:

I'm using ROUTEE from last 2 year ,I notice few or none problem at all.

Ana Isabel
CFO (Espagne)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Good Product

5,0 il y a 6 ans

Avantages:

Routee is integrated in our system and sms are sent automatically

Inconvénients:

If you need to look for a specific sms sent is dificult to find it.

Dragana
Menager (Serbie)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

BEST RECOMMENDATIONS

5,0 il y a 5 ans

Avantages:

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

Inconvénients:

I can't find any suggestion that I can say is not good for this platform

Joseph
Director (Kenya)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Routee Review

4,0 il y a 6 ans

Commentaires: A short experience but so far so good

Avantages:

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

Inconvénients:

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

José
Director (Colombie)
E-learning, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Cheap but does not work

1,0 il y a 3 ans

Commentaires: Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded

Avantages:

Pricing looks great but it would be good if it worked

Inconvénients:

It does not work for sending SMS They do not respond support tickets

MINAS
PHARMACY (Grèce)
Produits pharmaceutiques, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great tool

4,0 il y a 5 ans

Commentaires: It's a great tool with just a few points that could get better.

Avantages:

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

Inconvénients:

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Easy to use

5,0 il y a 6 ans

Avantages:

Makes my job easier and it is easy to use.

Inconvénients:

I would like to have more reports for my clients

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Édition, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

SMS tool

5,0 il y a 6 ans

Commentaires: Using it to remind customers of past due payments. Works well.

Avantages:

Preview feature helps you see and correct mistakes.

Inconvénients:

Group creation is a bit tricky to make, but you eventually get the hung of it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Great service & great value

5,0 il y a 6 ans

Commentaires: Routee really helped my business grow and gave me control.

Avantages:

Easy of use and a great pack of features

Inconvénients:

I could not find anything worth mentioning

Mohammad
social job (Bangladesh)
Services financiers, 2–10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Routee Is a scammer site

1,0 il y a 3 ans

Inconvénients:

I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.

STEFANOS
Teacher (Grèce)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Advantage and disadvantage

4,0 il y a 6 ans

Avantages:

The customer service is very good and very helpful.

Inconvénients:

The functionality of platform. Some times isn't clear how to do something.

Alexandros
CEO (Grèce)
Services d'information, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Satisfied user

4,0 il y a 5 ans

Avantages:

Functionality, quality of services and simplicity

Inconvénients:

Nothing specifically. I am overall satisfied by the services provided