Avis clients sur FranScape

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SaaS franchise management platform designed by franchisors to automate many aspects of network operation.

En savoir plus sur FranScape

Avantages:

They can now monitor their class and account information at any time. There is lots of technical support available and crucially this is provided in a timely manner.

Inconvénients:

In earlier version filtering was limited and moving consumers from one “class” to another wasn’t straight forward but these issues have been fixed in later updates.

FranScape - Notes

Note moyenne

Facilité d'utilisation
4,9
Service client
4,9
Fonctionnalités
4,8
Rapport qualité-prix
5,0

Probabilité de recommander le produit

10/10

FranScape a reçu une note globale de 5 étoiles sur 5 d'après 11 avis d'utilisateurs publiés sur Capterra.

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Jane
Jane
Director (R.-U.)
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Business transformation software

5,0 il y a 2 ans

Avantages:

The software is very intuitive and easy to use. It has allowed us to streamline processes and become much more efficient. We have been able to automate what were previously manual tasks and there are increasing numbers of reports we can use to monitor all aspects of our business from customer interaction through to financial reporting. Our customers also find it much easier to interact with us. They can now monitor their class and account information at any time. There is lots of technical support available and crucially this is provided in a timely manner. The software is very robust and reliableand developing all the time.

Inconvénients:

Truthfully there is nothing to add here. The software has been easy to use from Day 1 and transition was seamless.

Ian
Company Partner (R.-U.)
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Easy to use

5,0 il y a 2 ans

Commentaires: Excellent from day one, any support and training needed was easily accessed and very well delivered.

Avantages:

This system gives everything that you need in order to run your business from day to day operations to reporting on every aspect of your business. It’s very easy to use with clear and concise design. The flexibility of the system is also very good and any extra functions that may be needed are looked at and if possible processed by the helpful support team. The support you receive from the tech team is second to none. If you want to grow your business by spending less time implementing spreadsheets, databases etc then this system is definitely for you. Highly recommended.

Inconvénients:

After using the system for 2 years there has been no negative aspects discovered. Unlike other systems previously used there are no outages and always working. Any time down due to updates or developments are done at times when the system is not being used and always planned and announced well in advance

Rachel
Director of Operations (R.-U.)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Business Transformation

5,0 il y a 2 ans

Commentaires: Training and support is second to none. It was a straight forward transition which has had a profound impact on our business both in terms of improving cash flow and profitability and also in terms of customer experience and improved service delivery.

Avantages:

Intuitive, transparency, great visuals, powerful management information, enhanced customer experience, fantastic user experience

Inconvénients:

At outset the suite of management information was limited however this was quickly addressed with mire reports made available in a short period of time

Joanne
Director (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Easy to Use Product

5,0 il y a 2 ans

Commentaires: I love how simple FranScape is to use. [SENSITIVE CONTENT HIDDEN] and the team always give excellent support.

Avantages:

I like the reports, very simple to use, quick results.

Inconvénients:

Earlier version didn’t have a lot of filters to offer on classes. However this has now been updated and is very good and simple to use .

Lorna
Franchise Owner (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Swimcloud Software

5,0 il y a 2 ans

Avantages:

The layout is clear and easy to follow. The booking time for a new swimmer is fast and effective. The customer gets confirmation at the time of the booking. To book direct it is quick and easy. The support behind the scenes is great. Always there to respond if you need them. The knowledge base that is created for myself and the customer is also very helpful and answers your questions by talking you through what needs to be done. Constantly being updated with new and improved systems to work with the growth and development of my business.

Inconvénients:

The move to the software was efficient and easy. I do not have any issues with the software system.

Terri
Managing Director of Swimtime Surrey (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

The software that makes running a business EASY!

5,0 il y a 2 ans

Commentaires: It's quick & easy to use with the added bonus of having detailed reports which allow us to managed our business effectively, playing a key role in financial decision making.
Having one zone where you can access everything you need to run your business from staffing records, lesson availability , finances and much more FranScape has saved us time and money.
I would 100% recommend FranScape! As someone who had little to no knowledge of running a business this software has enabled me to run a successful business. The team behind FranScape are brilliant! they're super helpful and have helped me with any difficulties I may have experienced.

Avantages:

Very organized, Easy to use, transparent for both Franchisee and clients, Detailed (reports, logs and information). links seamlessly with Strip and Quickbooks making financial recorder keeping super easy.

Inconvénients:

Would like there to be a visual timetable for class availability but this is due to personal preference.

Bea
Franchisor (R.-U.)
Services à la personne et aux familles, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Best on the market

5,0 il y a 8 mois

Commentaires: Responsive team, easy to setup and game changing booking and class management. Having the monthly plans and swapping to MRR really helps smooth out income flow and will increase profits. And having such a great overview of the network is amazing

Avantages:

From either a franchisee or franchisor view this is the most complete and useful franchise and class booking software available. The control it gives over your business is second to none. Highly recommend.

Inconvénients:

It is sophisticated software and still developing so a bit of an adjustment for anyone used to a simpler system. However there is great support and a comprehensive knowledge base (just a bit of a steep learning curve)

David
Franchisee (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

FranScape end user

5,0 il y a 2 ans

Commentaires: We have been using this software since it’s creation, from day one this software has been fit for purpose. Straight forward, and easy to understand. The system is always being updated and improved on.

Avantages:

The payment system is much better, previously we would need two windows and would be working on different platforms now it’s all managed from the one screen. Booking customers into the system takes a few minutes and it’s an easy process.

Inconvénients:

In earlier version filtering was limited and moving consumers from one “class” to another wasn’t straight forward but these issues have been fixed in later updates.

Paul
Franchisee (R.-U.)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Taking my business to the next level

5,0 il y a 2 ans

Commentaires: I can't speak highly enough of Franscape and how it has helped our business since we started using it. It's simple approach to business is refreshing alongside its huge capability and reliability.

Avantages:

Franscape has no doubt helped us grow our business with it's ease of use, customer interaction and it's reporting system. The system allows us to have a solid platform in regards to our offering and the back office support we receive is excellent and very timely should we need questions answering.

Inconvénients:

There really is nothing to dislike about this system its real value for money.

Heather
MD (R.-U.)
Sports, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Fast, easy, business builder software

5,0 il y a 2 ans

Commentaires: If you need more time to spend on your business rather than time consuming admin, this the way forward. It allow your business to grow and make money whilst you sleep and free up your time to focus on other areas of business. It gives you so much information on areas of your business, you really get a feel for how your business if performing without having to keep lots of spreadsheets.

Avantages:

Managing and communicating with customers all under one roof has never been so quick, easy and efficient. We have gained more time, and more customers overnight with this software. We are able to see and control our P&L live with accurate data and overview of the whole business.

Inconvénients:

Integration with an app would be amazing

Fiona
Managing director (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Easy to use

5,0 il y a 2 ans

Avantages:

This software is simple to use and provides a multitude of uses.

Inconvénients:

It would be great if some of the report systems could be broken down more.