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Avantages:

Overall good product and gives needed visibility.

Inconvénients:

The interface was a little weird to understand at first. However, I had to find how to add users and groups for alerts.

PRTG - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,2
Fonctionnalités
4,5
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,8/10

PRTG a reçu une note globale de 4,6 étoiles sur 5 d'après 245 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (245)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Matériaux de construction, 1 001–5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Bon outil de monitoring et de supervision

5,0 l’année dernière

Avantages:

L'outil PRTG permet de suivre en direct l'état de nos outils réseaux de manière simple et efficace

Inconvénients:

Le seul point négatif a mon avis est que l'outils propose plusieurs vue des outils et cela peut embrouillé le diagnostic

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Thank you very much for your positive feedback! We're happy to hear that PRTG effectively meets your monitoring needs. If you have any questions or suggestions, please feel free to contact us. Your Paessler Team

Adam
Adam
Service Desk Manager (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PRTG Is a Great Tool for many Organizations

4,0 il y a 8 mois

Commentaires: PRTG brings a lot of value to our organization and it works well to notify our Department immediately when something is down. We have a critical need for this. Some of the user interface and customization for alerts could be better though.

Avantages:

PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications.

Inconvénients:

Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date.

Réponse de l'équipe de Paessler GmbH

il y a 7 mois

Dear Adam, We're happy to hear that PRTG meets the critical needs of your organization by alerting you promptly on both Mac and PC. Your ability to prioritize alerts ensures that you never miss important notifications. We appreciate your feedback on UI and customization and will strive to improve these aspects for a better user experience. Your Paessler Team

Warren
Group IT Manager (Australie)
Matériaux de construction, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Fast and easy to set up monitoring

5,0 il y a 9 mois

Avantages:

The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it will do the desired job - or if you only have a small network, this may be fine to monitor your entire network.

Inconvénients:

Some advanced features like the ability to set up auto-remediation of issues would be nice, as would the ability to use PRTG behind Cloudflare.

Réponse de l'équipe de Paessler GmbH

il y a 8 mois

Dear Warren, Thank you for your positive feedback on PRTG's easy setup and free sensor offering. We appreciate your suggestions and we'll consider them for future updates to improve our product's capabilities. Your Paessler Team

Laura
Marketing - Designer (Espagne)
Logiciels, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

PRTG makes monitoring my network a breeze, keeping me informed and able to fix issues quickly.

3,0 il y a 2 mois

Avantages:

The customizable dashboards and alerts make staying on top of my network's health a cinch.

Inconvénients:

The learning curve was a bit steep at first, and I wish there were more pre-built sensor options.

Réponse de l'équipe de Paessler GmbH

il y a 2 mois

Dear Laura, Thank you very much for your feedback about PRTG. We're glad that you find the dashboards and alerts helpful in your daily business. We are constantly working on developing pre-built sensors. Hopefully one of the upcoming sensors will fulfill your needs. Thanks for your review. Best, Your Paessler Team

Amgad
CISO (Égypte)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Proactive Network Management Made Easy

5,0 il y a 3 mois

Commentaires: The overview that PRTG provides about network health and performance is incredibly important in detecting and resolving a possible security threat at its quickest. This proactive approach reduces our downtime a great deal and increases our overall security posture.

Avantages:

PRTG really excels at providing detailed network visibility. Customizable dashboards and real-time alerting enable strong security. The way this integrates with other existing systems, with deep reporting, makes my proactive management of risk much easier.

Inconvénients:

While PRTG is feature-rich, the initial setup may be a little time-consuming. It would be nice if there were more streamlined configuration options for quicker deployment.

Réponse de l'équipe de Paessler GmbH

il y a 3 mois

Dear Amgad, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to visualize your network and devices and find our reporting easy to use and highly effective. It's great to know we are making your job easier. Best, Your Paessler Team

Rene
IT System Engineer (Italie)
Produits chimiques, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Monitoring with some limits

4,0 il y a 11 mois

Commentaires: overall we are pretty happy with this product.

Avantages:

I really like the scheduled scanning with templates for specific ip ranges, so that even new servers/devices/components directly are monitored without forgetting them to add. Also the possibility to write own sensors with Powershell or other languages is very good.

Inconvénients:

Batch management is poor in some places. if you want to manage multiple servers at once it is possible at some places but there are limitations so that some task are pretty repetative if you need to add batches, or you have to use workarounds.

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Rene, Thank you for your detailed feedback. We're glad you find the scheduled scanning and custom sensor features valuable. We'll take your comments on batch management into consideration. We appreciate your support and are committed to improving your experience with our product. Your Paessler Team

Balayo
Balayo
CLIENT PREMISES NETWORK SUPPORT (Ouganda)
Utilisateur LinkedIn vérifié
Internet, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

BEST NETWORK MONITOR

5,0 il y a 9 mois

Commentaires: Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors.

Avantages:

1. Easy Access and Management of a large number of Both LANs and WANs on just a single window. 2. On-premises installation for full control over the company's data, configuration & updates. 3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors.

Inconvénients:

Sensor Limitations: The Free Version of the Software is limited to only 10 sensors

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Balayo, Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10. Your Paessler Team

Mohammed
Mohammed
IP manager (Irak)
Utilisateur LinkedIn vérifié
Internet, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PRTG review

5,0 il y a 8 mois

Commentaires: we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our customers with read only account helps both sides to monitor their services.

Avantages:

reality and stability and rich functions that it does support.

Inconvénients:

PRTG care , support bt email or support by phone , both are weak

Réponse de l'équipe de Paessler GmbH

il y a 7 mois

Dear Mohammed, Thank you for highlighting the pros of PRTG. We're glad to hear that you find it useful for daily monitoring, as well as providing customers with read-only accounts for service monitoring. Your Paessler Team

Markus
Development lead (Allemagne)
Génie civil, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Reliable partner for IT Monitoring

4,0 il y a 2 mois

Commentaires: Good reliable and stable partner for IT monitoring. We have been using it for years now.

Avantages:

Wide range of available sensors. Easy setup.

Inconvénients:

No probes for linux systems - although it is still possible to monitor linux devices.

Réponse de l'équipe de Paessler GmbH

il y a 2 mois

Dear Benedict, Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network. We are happy we made your job easier. Best, Your Paessler Team

Krunal
Cybersecurity Analyst (É.-U.)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PRTG Performance Review

4,0 il y a 3 mois

Avantages:

PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes.

Inconvénients:

PRTG can benefit by having more alert settings in different situations or having the ability to pause on certain devices at the discretion of the user.

Réponse de l'équipe de Paessler GmbH

il y a 3 mois

Dear Krunal, Thank you very much for your detailed feedback on PRTG. We're glad that you find it easy to use to monitor your IT infrastructure. We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

Adrian
CTO (Espagne)
Biens de consommation, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

PRTG keeps my network in check, no more surprises

5,0 il y a 3 mois

Avantages:

User-friendly interface, reliable monitoring

Inconvénients:

Limited customization options, expensive for larger networks

Réponse de l'équipe de Paessler GmbH

il y a 3 mois

Dear Adrian, Thank you very much for your detailed feedback about PRTG. We're glad that you find it easy to use and results in reliable IT monitoring for you . We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Easy installation and configuration.

5,0 il y a 2 ans

Commentaires: A very easy and intuitive tool with a lot of material available for consultation without the need to program in code

Avantages:

Native sensors and easy customization of dashboards

Inconvénients:

Some sensors still need to be configured via script or OID

Réponse de l'équipe de Paessler GmbH

il y a 2 ans

Thank you so much for taking the time to leave us this review! Your Paessler Team

Julian
Directeur adjoint - DRI (Canada)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

I like PRTG, always is working

4,0 il y a 9 mois

Avantages:

I used PRTG in several environnements accros my work, and every time the setup was faster. I used at home too, there is free licence that you can use.

Inconvénients:

When you use some sensors using a specifically SNMP string and a update arrive, your sensor can be down and you need to rebuild all the sensor again to make it work.

Réponse de l'équipe de Paessler GmbH

il y a 5 mois

Dear Julian, Thank you very much for your positive feedback! We're glad to hear that PRTG has consistently met your expectations in different environments, including at home, where you can use the free license. Your Paessler Team

Adam
IT Administrator (Canada)
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Highly Customizable and Very Capable Systems Monitor.

5,0 l’année dernière

Commentaires: Saved our bacon numerous times. Was able to monitor just about everything I could throw at it. Very satisfied with the performance and options of the product.

Avantages:

The plethora of ways and systems to monitor. Built in support for Windows Active Directory, DNS, SQL Server and more. So many aspects to monitor - SSL Certificates, Running Services, individual SQL tables.With SNMP, you can add anything that supports that protocol. I Added Printer toner levels.Integrates out of the box with Active Directory, for single sign on purposes. Fine grained security options. An API to easily add new systems.The free version is full featured, limiting only the amount of sensors (100) you can run.Built in Integration with other well known systems like Meraki, and Sophos.

Inconvénients:

It's a great product that does what it does every well. Nothing really comes to mind. Perhaps too much customization.

Réponse de l'équipe de Paessler GmbH

l’année dernière

Dear Adam, Thank you for your positive review! We're glad to hear that PRTG is a valuable tool for you, offering a wide range of monitoring capabilities and seamless integration with various systems. We appreciate your feedback and are glad to hear that PRTG is helping you save the day. If you ever have any suggestions or need further assistance, please don't hesitate to contact us. Your Paessler Team

Isaac
Systems Administrator (É.-U.)
Logistique et chaîne d'approvisionnement, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

A great product if you just need a simple and free monitor or Enteprise Leve one

5,0 il y a 12 mois

Commentaires: I currently use the free product where I work now, but in the past have used the enterprise product for a larger oragnization.

Avantages:

There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.

Inconvénients:

I wish AD logon integration was included in the free version instead of 1 shared account.

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Isaac, Thank you for your feedback! We're thrilled to hear that you found our product versatile with its range of monitoring options and customizable features. We're committed to providing valuable tools for both individual and enterprise-level needs. Your Paessler Team

Patrick
System Administration (É.-U.)
Automobile, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great software for the price.

5,0 il y a 8 mois

Avantages:

I like that it is great for smaller environments that don't have the necessity for bigger competitors - the GUI is good as well

Inconvénients:

It is lacking in customizable alerts that fit our particular needs but it suffices.

Réponse de l'équipe de Paessler GmbH

il y a 6 mois

Dear Patrick, Thanks for your positive feedback! We're glad to hear that you find our software well suited for smaller environments and appreciate the user-friendly interface. Your Paessler Team

Alpesh
IT Director (R.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Monitoring

5,0 il y a 8 mois

Avantages:

Great monitoring functionality. Lots of options to monitor pretty much everything.

Inconvénients:

Lack of mfa for builtin accounts. Need to use 3rd party tools to use mfa.

Réponse de l'équipe de Paessler GmbH

il y a 7 mois

Dear Alpesh, Thank you for your feedback! We're glad you like our monitoring features, which offer a wide range of options to meet your needs. We'll continue to enhance our features to provide you with great monitoring for all aspects of your system. Your Paessler Team

Mohd Yusri
Core Network Performance (Malaisie)
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

What i like most about Prtg

5,0 il y a 9 mois

Commentaires: The best real time monitoring to monitor network health.

Avantages:

-Realtime monitoring -Real alert notification via email & SMS

Inconvénients:

-Cant compare day by day stat -Cant compare week by week

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Mohd Yusri, Thank you for highlighting what you value most about PRTG! We're happy to hear that our real-time monitoring and alerting system has been a valuable asset in maintaining the health and reliability of your network. Your Paessler Team

Alejandro
IT Support Engineer (Colombie)
Télécommunications, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Thanks to PRTG, we have control over our IT resources.

4,0 l’année dernière

Commentaires: PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very accurate traffic information in the different equipment with which it communicates, this gives an image of the current status of the equipment or service analyzed, thus ensuring immediate response to any eventuality occurred which sometimes represents losses of money for the organization.

Avantages:

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

Inconvénients:

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

Réponse de l'équipe de Paessler GmbH

l’année dernière

Dear Alejandro, We're pleased that PRTG has given you control over your IT resources. It's great to hear how PRTG's customizable features, have helped your team ensure 24/7 monitoring and prompt problem resolution. Your recognition of PRTG's accurate traffic insights and its role in minimizing downtime and financial losses is greatly appreciated. Thank you for sharing your positive experience with us! Your Paessler Team

Danny
IT Manager (Afrique du Sud)
Import/Export, 1 001–5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

PRTG review

5,0 il y a 9 mois

Avantages:

Mobile Application is the beast feature.

Inconvénients:

I do not have anything that I do not like about PRTG

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Danny, Thank you for your positive feedback! We're glad to hear that you're enjoying our mobile application. If you ever have any suggestions or feedback in the future, feel free to reach out. Your Paessler Team

Gideon
Gideon
Information Security Analyst (Ghana)
Utilisateur LinkedIn vérifié
Banque, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

PRTG Network Monitor

4,0 il y a 2 ans

Avantages:

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Inconvénients:

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Réponse de l'équipe de Paessler GmbH

l’année dernière

Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team

Syed
Consultant (Arabie saoudite)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

PRTG - An effective Network monitoring tool

5,0 il y a 11 mois

Avantages:

Very easy to use and gives accurate alerts..

Inconvénients:

Documentation can be improved and made to the point.

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Syed, Thank you for your feedback! We're glad to hear that you find PRTG effective and user-friendly. We'll definitely take your suggestion into consideration and work on improving our documentation for a better user experience. Your Paessler Team

SHAMEER
Manager IT (Émirats arabes unis)
Informatique et sécurité réseau, 1 001–5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Monitor everything

4,0 il y a 9 mois

Avantages:

It has capability to monitor multiple sensors, also.like its graphical representations.

Inconvénients:

Remote location devices reacheability is the least

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Shameer, Thanks for your positive feedback! We're pleased to hear that you appreciate PRTG's ability to monitor multiple sensors and its intuitive graphical displays. Your Paessler Team

sayed
intern (Inde)
E-learning, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Great value of time and money.

4,0 l’année dernière

Commentaires: It valuable of money and great experience with PRTG network thanks.

Avantages:

Easy to use setup scaling valuable scalable and Affordable.

Inconvénients:

PRTG network is expensive for large network and customer support is slow.

Réponse de l'équipe de Paessler GmbH

il y a 9 mois

Dear Sayed, Thank you for your feedback! We're thrilled to hear that you find our product valuable and easy to use. We understand your concerns about scalability and customer support, and we're continuously working to improve in those areas to better meet your needs. Your Paessler Team

Luis Eduardo
Analista de Infraestrutura (Brésil)
Matériel informatique, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Almost 2 Year with my favourite Monitoring Tool

4,0 il y a 2 ans

Commentaires: I've been training some new persons in our company to use PRTG, and they are using it like pros.It is a great tool to use, today we have more than 35 thousand sensors monitoring devices.

Avantages:

PRTG is an easy-to-use monitoring tool, it is easy to get going, To set up a monitoring environment is easy, just deploy a core server or a remote probe connected to the core server.The auto discovery is a great tool to get the monitoring of devices fast.

Inconvénients:

Sometimes the auto discovery tool affect the application performance.The Map Designer should be better with more options to personalize the maps.A Grafana extension should be implemented.

Réponse de l'équipe de Paessler GmbH

il y a 2 ans

Dear Luis Eduardo, Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team