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Avis clients sur MasterControl Manufacturing Excellence

En savoir plus sur MasterControl Manufacturing Excellence

La solution MES moderne pour les sites à mélange élevé et à faible volume. Augmentez le rendement, réduisez le temps de révision/publication et obtenez des données en temps réel.

En savoir plus sur MasterControl Manufacturing Excellence

Avantages:

It will be easy to integrate with our existing QMS system and user can easily build template.

Inconvénients:

There are some areas that are obviously not geared toward how modern clinical laboratories do document control, but as they get more and more clinical laboratory clients I suspect that will change.

MasterControl Manufacturing Excellence - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,6
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,5/ 10

MasterControl Manufacturing Excellence a reçu une note globale de 4,5 étoiles sur 5 d'après 142 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (142)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Biotechnologie, 1 001–5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Review

4,0 l’année dernière

Avantages:

I enjoy the ease of use the most of the manufacturing excellence

Inconvénients:

integration of other systems is quite challenging personally

Justin
Senior Manufacturing Engineer (É.-U.)
Appareils médicaux, 51–200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Excellent product and customer service

5,0 l’année dernière

Avantages:

MasterControl MES has provided my company with a great resource to make our entire process more lean. The savings we have had as a company just from moving away from paper records is worthwhile enough, but the modular nature and no-code simplicity of the interface has allowed us simplify all of our records in a way that was easy to implement. Also, the interface with our quality system was seamless and API integrations are something we are looking forward to putting in place. MasterControl is also constantly improving their software to provide more and more functionality to its end users and the customer service experience has been excellent

Inconvénients:

Integrating with regulatory, validation of templates, and some small lags are the main issues or services that we have not taken advantage of yet.

Laura
Quality Assurance Specialist (É.-U.)
Produits pharmaceutiques, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

MasterControl Review

3,0 l’année dernière

Avantages:

The infocard feature that allows you to check previous history, status, revisions, upload attachments, and adding links to documents.

Inconvénients:

Constantly logs out of my account, frequently doesn't save or capture changes in collaboration workspace, frequently doesn't allow or there is an error when opening documents in collaboration, lag time to search for documents, occasionally will have to click "discard" or "replace" the infocard when revising documents in the collaboration workspace, and searching for document # and sometimes doesn't show up unless you click "expand search" to find the document.

Daniel
RA/QC (É.-U.)
Appareils médicaux, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

MasterControl - Digitize Your World

5,0 l’année dernière

Avantages:

Issuing batch records is extremely simple. Lot number control ensures numbers aren't skipped and the ability to filter records between various products is extremely useful. Mx Builder is user friendly and intuitive to use. Regex expressions allow you to define user inputs, decreasing entry errors.

Inconvénients:

Reporting and data analysis is a bit challenging. Insights is an improvement from Jreports, however, there is still quite a learning curve before the module becomes useful. More training and improvements to the speed/functionality of Insights would greatly improve the product.

Chad
Senior Manufacturing Associate (É.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Review of MasterControl in MFG from builder/user perspective

5,0 l’année dernière

Commentaires: Overall MasterControl has been a huge success for our company. Standards of quality, tracibility and less deviations are all apparent with the implementation on MasterControl within our site.

Avantages:

I like the flexibility to build an electronic batch around our process. In the past I've seen process changes occur in order to facilitate lack of software configurability which is a concern. The flexibility of MasterControl eliminates that concern.

Inconvénients:

Fully integrating MasterControl with an established ERP such as SAP is a little more difficult than it first seemed. We have quite intricate batch records with a large amount of differing components. MasterControl has been open and helpful during this process, but there have been many bumps in the road.

Janet
GMP Technical Writer II (É.-U.)
Produits pharmaceutiques, 51–200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

#MES G.O.A.T

4,0 l’année dernière

Avantages:

I find the Master Template Builder tool to be relatively easy to use. The interface is user-friendly and functionalities make sense.

Inconvénients:

For Master Template building, our team has found that some restrictions are difficult to find work-arounds for. For example, if an Operation level is configured to be 'Repeatable', if any calculated values are within that repeated Operation, those same values cannot be pulled to other parts of the record. This is limiting when data propagates throughout an entire record. I have trained the Builders to instruct 'transcribing values' from repeatable Operations to be able to be used later downstream.

Glenn
Senior eQuality System Analyst (É.-U.)
Biotechnologie, 501–1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Electronic Batch Record Review

5,0 l’année dernière

Avantages:

We use this product to maintain our production in our subsidiary, and not many other companies offer this feature.

Inconvénients:

The cost of licensure limits how many people can make and use the eBR.

Audeen
Sr. Manager, Quality Systems (É.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Review of Production records

4,0 l’année dernière

Commentaires: It continues to be a good experience. I have used manual batch records in the past and it can be challenging in running a process and ensuring that the document is not damaged as well as being unable to read someone's handwriting or managing printouts/attachments. The eBR is more efficient and I like that a user has to be trained before being able to perform a task in the eBR.

Avantages:

I did not participate in the configuration. However, I have used the Production Record Solution to issue electronic batch records.

Inconvénients:

I do not like the search function. It can be challenging to search for a completed production record. Some of the fields have too many options for completed records.

Zack
Quality Operations Manager (É.-U.)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Best MasterControl Product

5,0 l’année dernière

Avantages:

It is extremely easy to both create master templates and complete production records.

Inconvénients:

Taking time to get improvements that I find valuable.

Linda
Lead Technologist (É.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Building master templates

4,0 l’année dernière

Avantages:

The product is easy to understand and use. I like the straightforward UI and how all options are presented clearly.

Inconvénients:

The most difficult feature to use in Manufacturing Excellence is currently product families. It is tedious to modify steps that already have the product family setting applied. Additionally, I would like to see better word wrap settings instead of the horizontal scroll bar on the list of product families below the step in order to better see the settings applied.

Donnell
Solution Architect (É.-U.)
Tabac, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Manufacturing Excellence Module

5,0 l’année dernière

Commentaires: Excellent suite of tools for your manufacturing needs

Avantages:

Ease of building Master Template to completely capture our process/EBR

Inconvénients:

API/Integration need to capture all the necessary data points of auxiliary systems.

Roland
Supply Quality Lead (É.-U.)
Santé, bien-être et fitness, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

MC is Friendly

4,0 l’année dernière

Commentaires: Is a great porosity and the Customer Service is good.

Avantages:

Ease of use and multiple access options.

Inconvénients:

The role out at our site. Not MCs fault.

Cory
Manufacturing and Training Compliance Supervisor (É.-U.)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Manufacturing Excellence Review

4,0 l’année dernière

Commentaires: MasterControl has been a great help with implementation of MX. The initial sessions with the SMEs were very beneficial in helping us to gain a thorough understanding of the tool which allowed us to effectively use the tool once our initial implementation phase was finished. They are also excellent at listening to the input that we have given about added functionality and are continually improving the product.

Avantages:

It provides a digital format for documenting production activities. This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and analyze data about the manufacturing process.

Inconvénients:

The largest friction point that we have with MX is a lack of customizability. Our process is very complex and we have found ourselves having to make multi-step workarounds in order to replicate our process.

Matthew
Senior eQMS administrator (É.-U.)
Cabinets médicaux, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

The eQMS

5,0 l’année dernière

Commentaires: Challenging but worth it

Avantages:

Ease of use. Customization of all facets of the product. Support on all of the system.

Inconvénients:

User training can be a challenge. Working with departments that do not want to progress.

Patricia
SME production (É.-U.)
Appareils médicaux, 1 001–5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Manufacturing

4,0 l’année dernière

Avantages:

Just learning the building of it working on it now

Inconvénients:

Just learning and building it out to work for operators

Stephen
IT Manager (É.-U.)
Produits pharmaceutiques, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Easy to build, easy to use, reduces errors

4,0 l’année dernière

Commentaires: The staff is great, the product is simple to use, but powerful. Would like to see more functionality as the product continues to grow.

Avantages:

The system is easy to understand, MBRs are easy to buildThe system is easy to use, production records are easily understoodHelp reduce errors by setting criteria on entries

Inconvénients:

With simplicity comes lack of functionality. Would love to see the system be able to interface with SCADA systems to control equipment, or historians more easily to pull data into the production record.

Riley
Technical Specialist (É.-U.)
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

MasterControl

4,0 l’année dernière

Avantages:

The ability to link calculation blocks together to drop information from previously filled out boxes is very useful. It makes sampling easier in that sense because we only have to link the calculation once, and it will automatically populate for us.

Inconvénients:

As a nonGMP lab, the major con is how rigid the MasterControl structure is. Our operations change on the fly, and we cannot account for that given the fact that MasterControl was intended for GMP labs in the first place. This is our major holdup, and we won't be able to implement the system further until it can be more flexible.

Jack
Operations Manager (É.-U.)
Produits pharmaceutiques, 501–1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Intuitive & Highly Adaptable

5,0 l’année dernière

Commentaires: While it is expensive, the customer support and the Manufacturing Excellence module are excellent.

Avantages:

Building the master templates are the foundation for electronic batch records. No coding is required. The MasterControl support team was great for helping with navigating best practices and functions.

Inconvénients:

The price is high, but recognize that this is a premium product and comes with a strong service team.

Benjamin
Application Support Manager (R.-U.)
Vente au détail, 10 000+ employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

MasterControl MX

5,0 l’année dernière

Commentaires: really easy to use and has helped the business

Avantages:

the simplicity of the software but the fact it provides so much fucntionality

Inconvénients:

As a business we havent seen any negative so far...

Melissa
Training Manager-Manufacturing (É.-U.)
Biotechnologie, 201–500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

MasterControl Manufacturing Excellence EBR Builder

5,0 l’année dernière

Commentaires: Reducing of human errors for caluclations, missed steps and legibility.

Avantages:

Features like calucalation of time, weights, enforcing numeric digits, warning when out of specification.

Inconvénients:

Not allow pictures s and being able to do basic text formatting at phse steps.

Frances
QA (É.-U.)
Appareils médicaux, 5 001–10 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

MasterControl user review

5,0 l’année dernière

Commentaires: Overall good once you get trained

Avantages:

Workflows are easily revised and created

Inconvénients:

Too many routes and ir optional features for a single process.

Sakshi
Pharmacy services Informatics project manager (Portugal)
Produits pharmaceutiques, 1 001–5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Culture change with MX

4,0 il y a 2 ans

Avantages:

1. Culture change where site is now doing paperless and getting comfortable with systems in general

Inconvénients:

1. It’s fairly new so a lot of kinks needs to be removed. Need to ensure it is scalable

NaTasha
MC Sys Admin (É.-U.)
Appareils médicaux, 1 001–5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

All in one

5,0 l’année dernière

Avantages:

Seamless migration from paper processes.

Inconvénients:

Validation to ensure all features needed were included.l

Christian
CSV manager (Allemagne)
Produits pharmaceutiques, 11–50 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Mx and eqms

5,0 il y a 2 ans

Avantages:

Easy implementationEasy useEasy Administration

Inconvénients:

Everything 🥳 the hackerton, but the Session almost.

John
QA Specialist II (É.-U.)
Produits pharmaceutiques, 1 001–5 000 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

Looking for Options

4,0 l’année dernière

Avantages:

The ability to link to MasterControl quality

Inconvénients:

How much it is still in development. There are lots of stuff coming but it isnt a complete solution yet