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Avis clients sur authorize.net

En savoir plus sur authorize.net

Services de passerelle de paiement IP permettant aux marchands d'autoriser, de mettre en place et de gérer les cartes de crédit ou les chèques électroniques.

En savoir plus sur authorize.net

Avantages:

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients:

There is no text to pay feature. Right now we can only email invoices.

authorize.net - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,1/10

authorize.net a reçu une note globale de 4,5 étoiles sur 5 d'après 185 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (185)

Moïse
Managing Director (Congo-Kinshasa)
Cosmétiques, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Authorize.Net est fabuleux

5,0 l’année dernière

Avantages:

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

Inconvénients:

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Authorize.Net le meilleur

5,0 l’année dernière

Avantages:

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Inconvénients:

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Nipon
Nipon
Executive Director (Bangladesh)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

They are still providing the best card processing services for websites & online shops!

5,0 il y a 2 ans

Commentaires: Great! I call them the universal card processor for almost every sort of business

Avantages:

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Inconvénients:

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Sonny Tee Influencer
Sonny Tee Influencer
CEO (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Simple and Easy To Deploy

5,0 il y a 2 ans

Commentaires: Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Avantages:

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Inconvénients:

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Fernando
CEO - IT Consultant (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Authorize.net is a great partner for any business.

4,0 il y a 3 semaines Nouveau

Commentaires: I have been extremely happy with AuthorizeNet. I have been through three Merchant Services bank providers throughout the years and I have kept Authorize Net as a gateway through all of them because it works and it has all my information.

Avantages:

Excellent platform for credit card and ACH online payment processing

Inconvénients:

It hasn't changed much since its launch and it could add some new features.

Josh
Josh
Managing Member (É.-U.)
Utilisateur LinkedIn vérifié
E-learning, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Slow Payments, Convoluted Explanations for Account Use

3,0 il y a 3 ans

Commentaires: Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

Avantages:

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Inconvénients:

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Joseph
CTO (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

THE Standard in the industry of processing

5,0 il y a 4 mois

Commentaires: It was easy to start and requires no maintenance to continue running.

Avantages:

Authorize has been the easiest to use with no changes. They pass the test of time.

Inconvénients:

No cons whatsoever. They are flawless in operation.

Tammy
FOH Manager (Canada)
Produits alimentaires, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

This system is Ok

4,0 il y a 5 mois

Avantages:

That you can go in and search specifically by name on someone who has paid

Inconvénients:

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Great support, easy to manage.

5,0 l’année dernière

Commentaires: Its been a breeze. Every time we have questions, their support staff is ready the help.

Avantages:

Price, support, API integration, Security settings, customization.

Inconvénients:

none. I don't have any cons to report.

Alexa
Ecom marketing and sales (É.-U.)
Textile, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Payment Processor Easy to Use

5,0 il y a 2 ans

Avantages:

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Inconvénients:

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Francesca
ICT Director (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

The Unshouting but Effective Payment Platform

5,0 il y a 4 mois

Commentaires: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Avantages:

It is very easy to implement and has a perfect reporting interface

Inconvénients:

The only issue it the pricing which may not favor every user

Shannon
E-Commerce Marketing Manager (É.-U.)
Vente en gros, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great for and B2B payment processer

4,0 le mois dernier Nouveau

Avantages:

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Inconvénients:

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Candice
Senior Office Administrator (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

The most affordable payment processing option out there!

5,0 l’année dernière

Avantages:

The fees are a fraction of some competitors, but the software works seamlessly

Inconvénients:

I can't think of anything I dislike. It really is awesome software.

Corinne
Development Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Adequate Payment Gateway

5,0 il y a 3 ans

Commentaires: Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Avantages:

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Inconvénients:

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Brittany
Brittany
Director of Account Management (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Easy to use and safe!

5,0 il y a 5 ans

Avantages:

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Inconvénients:

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Sports, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Authorize.net Review

5,0 il y a 5 ans

Commentaires: Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

Avantages:

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

Inconvénients:

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Daniel
Business Development Manager (R.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Competent platform, but falling quickly out of date

3,0 il y a 5 ans

Commentaires: We have had a successful number of years using authorize.net, and it has made a great alternative to other payment gateways that we've used. However in recent months we've been feeling the limitations of the platform, and so we're now looking at migrating.

Avantages:

Authorize.net have a great range of features such as subscription, storing customer data, email notifications for payments made. This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients:

Payments take a long time to clear. The UI of the authorize.net seems very dated and is clunky to use.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

We've relied on Authorize.Net for over 10 years

5,0 il y a 5 ans

Commentaires: We've used Authorize.Net with our website shopping cart for over 10 years. Along with that, we've used the virtual terminal for manually keying phone / mail orders. It is easier to use than PayPal Manager.

Avantages:

Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.

Inconvénients:

I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

Becky
General Manager (É.-U.)
Édition, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Authorize.net valuable service

5,0 l’année dernière

Avantages:

The product is easy to use and provides a critical function (online ordering)

Inconvénients:

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Saily
Director of Accounting (É.-U.)
Enseignement primaire et secondaire, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Authorize.net is a payment gateway which allows our school to run credit card payments securely

4,0 il y a 7 ans

Commentaires: 1. Secure processing of credit card transactions,
2. Integration with school's website
3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Avantages:

Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Paul
Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Basic processor

4,0 il y a 3 ans

Commentaires: We have used AuthorizeNet for over 20 years for our business. The product is solid and stable.

Avantages:

The easy to navigate menus are very intuitive and simple. You can easily find what you need quickly plus it has a QuickBooks download feature.

Inconvénients:

In the transaction statistics report there are no hyperlinks to expand the report data. This is a minor thing, you just need to go to the Reports, but it's a feature some other processors have.

michael
manager (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

I like using this application because of it's ease of use.

5,0 il y a 6 ans

Commentaires: Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

Avantages:

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Inconvénients:

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Martin
Customer Success Manager (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Rock Solid!

5,0 il y a 5 ans

Commentaires: We use it every day - customer support is superior - never had any issues.

Avantages:

This Gateway works extremely well - you can set up recurring charges. The CC expiration date can be automatically updated.

Inconvénients:

I'd like to be able to change the next charge date on a Recurring charge. Or I'd like the ability to only do charges on a weekday...so, if the 1st falls on Sat, I'd like the charge to happen on the 3rd.

Mia
Business Manager (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Report Review

5,0 il y a 2 ans

Commentaires: Authorize.Net helps me to track our income through online bookings. It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks.

Avantages:

I don't feel like I use Authorize.Net to its fullest. My primary use falls under the reports, but I appreciate the ease of use.

Inconvénients:

The biggest con is probably feeling like I am under utilizing the software.

Rebecca
Admin Support (É.-U.)
Collecte de fonds, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Wonderful Product

5,0 il y a 6 ans

Commentaires: Very good experience and a very good product. Very rarely any issues whatsoever.

Avantages:

Ease of use and the capabilities it has. Nice easy sign on, very ease and useful search options.

Inconvénients:

I feel like the only issue I have is sometimes trying to look up a transaction by the cardholders last name causes confusion. Especially if they use a Jr. or a Sr. Other than that, no problems.