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Avis clients sur Webex

4,4 (6 824) Écrivez votre avis !

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WebEx Meeting Center offre des fonctions intégrées de partage audio, vidéo et de contenu.

En savoir plus sur Webex

Avantages:

As a part of University community, I enjoy the paid version for free. It is good for holding meetings with a very large attendees.

Inconvénients:

I was just annoyed once to see how badly the outlook worked with it.

Webex - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,2
Fonctionnalités
4,3
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,0/10

Webex a reçu une note globale de 4,4 étoiles sur 5 d'après 6 824 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (6 824)

Arianna
Owner
Utilisateur LinkedIn vérifié
Arts de la scène, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Can be user unfriendly

4,0 l’année dernière
Sous-titres en français disponibles pour la vidéo
emilie
gérante (France)
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Webex pour un usage professionnel

4,0 il y a 12 mois

Commentaires: Lorsque je mets en place des réunions avec d'âtres pays que la France, ce logiciel est plus apprécié car plus déployé qu'en France

Avantages:

Sa prise en main rapide et les fonctionnalités de bases font le job. C'est un outil déployé dans d'autres pays que la France et avec ces clients je ne peux m'en passer.

Inconvénients:

Le fait de devoir télécharger un logiciel ou l'application alors que d'autres ne le nécessite pas

hafid
freelance (Maroc)
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Bon Logiciel pour faire des réunions en audio visuel

4,0 il y a 3 ans

Commentaires: Avec le commencement de la pandémie Covid 19 , ce logiciel est pour moi une découverte pour réaliser mes réunions quotidiennes et hebdomadaire, je crois que même après la pandémie je vais continuer à utiliser ce logiciel

Avantages:

Simplicité de l'emploi , Possibilité de partager des contenus de ton ordinateur, bonne qualité de la voix et l'image

Inconvénients:

c'est un logiciel qui nécessite une bonne connexion internet

Nadia
freelance (France)
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

logiciel intéressant mais à améliorer

4,0 il y a 3 ans

Commentaires: logiciel intéressant mais peut être amélioré sur le fond et la forme.

Avantages:

Le logiciel est intéressant dans la mesure où il permet de partager des fichiers en ligne

Inconvénients:

Pas d'audio possible. le renseignement de la liste des participants est compliquée, le logiciel ne propose pas les emails déjà tapés.

Mickael
ingénieur electronique (France)
Fabrication électrique/électronique, 201–500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Appli Correcte

4,0 il y a 12 mois

Avantages:

Bonne réactivité sur les présentations video. Partage d'écran sans latence.

Inconvénients:

Difficulté à se connecter aux reunions via téléphone, serveur vocal pas très réactif et identifiant de connexion trop long.

Anthony
Conseiller commercial (France)
Banque, 1 001–5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Bon logiciel

5,0 l’année dernière

Avantages:

Très bon logiciel de téléphonie pour entreprise

Inconvénients:

Je n’ai rien remarqué de dérangeant à l’utilisation

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Automobile, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Mon expérience avec Webex

5,0 il y a 6 mois

Commentaires: Très belle experience

Avantages:

C'est outil pour profiter des conférences illimitésAvec haute qualite

Inconvénients:

Je trouve bon mais ça nécessite une connexion internet assez puissante

MARTIN YVAN
étudiant (France)
Enseignement supérieur, 201–500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Indispensable

4,0 il y a 3 ans

Avantages:

Sa fonctionnalité de visioconférence pour discuter avec plusieurs personnes à la fois et partager du contenu pendant la conférence. J'ai connu cisco webex pendant le confinement pour mes études universitaires

Inconvénients:

Il ya parfois le difficultés de connectivité

Jean
Jean
Ingénieur pédagogique multimodal et graphiste (France)
Utilisateur LinkedIn vérifié
E-learning, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Un ex qu'on préfère oublier

3,0 il y a 12 mois

Commentaires: On a pas gardé webex dans mon entreprise au profit de Lifesize.

Avantages:

Fonctionnalités d'un logiciel de visio.

Inconvénients:

La connexion via navigateur pour les invités est juste mauvaise.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Bon outil

4,0 il y a 11 mois

Avantages:

Partage d'écran, chat, partage de fichiers

Inconvénients:

Je ne vois pas de points négatifs à relever

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Bonne solution techniquement parlant mais un intérêt limité au vu de la concurrence

4,0 il y a 2 ans

Commentaires: Bonne solution mais sans plus, du fait de la concurrence installée (Zoom et Teams).

Avantages:

Solution reconnue et utilisée, stabilité du client lourd

Inconvénients:

Les meetings géants peuvent tourner au fiasco (mais c'est peut être une question de serveurs et de paramétrage)

Pascal
Pascal
cto (France)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur

solution alternative à

4,0 l’année dernière

Commentaires: aucun soucis

Avantages:

le tarif pour tester n'est pas trop cher

Inconvénients:

ressemble aux autres applications de visio.

Oscar
Oscar
Manager (Mexique)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Webex Meetings

5,0 il y a 3 ans

Commentaires: I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Avantages:

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded. Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio). The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Inconvénients:

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Victoria
Victoria
Chief Risk Officer (É.-U.)
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

High quality audio and video.

5,0 il y a 2 mois Nouveau

Commentaires: In our company we had shortcomings with the previous software and decided to switch to Webex, it was a good decision as it has a more professional and clean interface.It provides high quality audio and video, which makes meetings more fluid.It provides end-to-end encryption, which is very important for our projects and sensitive data.Provides cloud access to recorded meetings. Allows you to customize meetings by requiring a password to enter and waiting rooms.

Avantages:

I like the features it offers us to collaborate with our work teams, whiteboard, chat and file sharing.We have had very smooth meetings with screen sharing and it works very well for presenting projects and their progress.In a recent meeting we were able to discuss and identify some issues and make decisions with remote workers without interruption or latency.

Inconvénients:

It uses a lot of resources and can be a bit unstable at times. We have not found any other problems with this tool.

Steve
Steve
Lead User Experience Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

How the mighty have fallen

2,0 il y a 5 ans

Commentaires: WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Avantages:

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Inconvénients:

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Haythum
IT Engineer (Émirats arabes unis)
Réseaux informatiques, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Webex Review

5,0 il y a 2 mois

Commentaires: The software is User-friendly interface and offering offering end-to-end encryption and that are the main factors

Avantages:

Webex offers excellent audio and video qualityWebex offers various advanced features like virtual backgrounds, real-time language translationIntegration with other tools and Large meeting capacity

Inconvénients:

The free version of Webex offers has limited featuresAt sometimes connectivity problems or audio/video

Mohamed
Lecturer (Algérie)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

High Quality Pictures and HD Videos While Online Conferencing

5,0 il y a 2 mois Nouveau

Commentaires: If you are looking for conferences and presentations that stand out, than head to Webex; its bunch of features, clear voice, high-quality pictures, HD videos, and plenty of integrations make it the champion of video conferencing and team meetings.

Avantages:

Webex is far away than its competitors in video conferencing for the great features and benefits it brings to its users; its quality pictures and HD videos make it stand out much better than Zoom or Google Meet. Though it is complicated to understand at first, the functionalities are packed on your left; they do range from screen and file sharing to recording and annotating tools, and from its compatibility with various devices to security features and third-party integrations, much more! One more thing, Webex is more than a video conferencing platform; it makes any workload easy to manage thanks to many integrations, namely Vidcast messaging and Slido Q and A facility.

Inconvénients:

Though a fan of Webex, I still see it expensive than Teams, Zoom and Google Meet. Webex is obviously not for beginners and you need to go along its rich dashboard for a while to understand how it works compared to its competitors.

Christina
Administrator (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Great program

4,0 le mois dernier Nouveau

Commentaires: It is a great program that any business can use for their communication both internally and externally.

Avantages:

It is easy to use and user-friendly. It is convenient that you do not need the app to be able to join the meeting.

Inconvénients:

Sometimes the settings randomly change from what was set for audio settings. It has to be reconfigured to hear in the meeting

Oscar
Commission Specialist. (Portugal)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Webex a Cool Coomunication tool that will save you money.

4,0 il y a 2 mois Nouveau

Avantages:

It is fast, friendly user, it can be customized in a lot of ways, it gives a lot of tools to use in daily basis, and provides a work frame for any big company.

Inconvénients:

I dont like that when I have to many excel spreed sheets opened it can freeze, but I believe could be my PC.

Babatunde
Babatunde
Network programmer (Nigeria)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Remote connection anywhere

5,0 le mois dernier Nouveau

Avantages:

Network traffic is flawless, smooth connection.. easy to use and integrate

Inconvénients:

Sometimes it hangs and freeze out . Probably might be the computer

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Good product but maybe too complicated or expensive for personal/small use

5,0 il y a 2 mois Nouveau

Avantages:

Looks like Webex has all the required feature for a good collaboration tool, from simple instant messaging to full video conferencing

Inconvénients:

Some features are too advance and not really use. Messaging can be improved to make threads like Slack

Sushil
I T project maanger (É.-U.)
Logiciels, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Very powerful meeting tool

4,0 le mois dernier Nouveau

Commentaires: Liked the latest webex features

Avantages:

Web interface is much better than other competitors.

Inconvénients:

Needs improvement in terms of security when multiple domain user join the meeting

Felipe
Felipe
AM Sales (Espagne)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

The professional choice for collaboration

5,0 il y a 2 ans

Commentaires: Excellent experience. During the pandemic, there were very specific moments of deterioration of the service as a result of the explosion in the use of this type of tools (it multiplied x10). It is something that affected all online video conferencing and collaboration tools globally. Including Zoom and Microsoft. However, Webex knew better to measure up

Avantages:

I've been using Webex for over a decade. Being a Cisco product gives me the guarantees of being robust, secure and continuously updated. In the last year, many new Artificial Intelligence functions and other interesting features (p.e. simultaneous translation) have been integrated. In addition, it complements very well with the rest of the Cisco portfolio for videoconferencing, voice, contact center, etc.

Inconvénients:

Little to complain about Webex. Perhaps that is more expensive than other similar options. But it is a product oriented to professional use that is worth what it costs. Security is very important, and that pays for.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 5 001–10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

User Friendly Collaboration Tool

5,0 il y a 3 ans

Commentaires: Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.

Avantages:

I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead. I also like the new virtual background and blur features that were just released.

Inconvénients:

Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex.

Claire
Senior Social Media Editor (É.-U.)
Médias en ligne, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Excellent Webex Experience

5,0 il y a 6 mois

Commentaires: Overall, Webex is a great choice for businesses looking for a reliable video conferencing platform. The audio and video quality are excellent, the features are comprehensive, and the interface is easy-to-use. The only downside is the cost, which can be prohibitive for some businesses.

Avantages:

Webex is an easy-to-use and reliable platform for video conferencing, with a wide range of features that make it a great choice for businesses. The interface is intuitive and the video and audio quality are excellent, making it an ideal choice for remote meetings.

Inconvénients:

The only downside is the cost, which can be quite expensive for larger organizations. Additionally, the setup can be time consuming and sometimes difficult for those who are not tech-savvy.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Best video meeting solution I've ever tested

4,0 il y a 3 ans

Commentaires: Since COVID-19, I couldn't visit our customer and have a meeting on offline, so I should've find the way to solve this problem. First time I used Zoom for my video meeting but I had a bad experience while on meeting such as lack of signal or poor quality of voice. Therefore I found many video meeting solution on Google and tested 21 solutions last MAR. Finally I selected Cisco Webex. You can see my test experience below link.(You can translate via Chrome) [SENSITIVE CONTENT HIDDEN] At now, I'm using Cisco Webex meeting when I need to have a meeting with other companies. This has very simple UI, so I had no difficult for having video meeting with my co-workers. Thanks to Cisco Webex, I can cover my customer when I need to have a meeting and communicate with Webex Teams when I need to share my contents(especialy large files). Although there are some weak point on Cisco Webex, I will use this until it appear other video meeting solution better than this.

Avantages:

- easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps - good quality of vioce : can hear good quality of voice and latency is under 0.2 sec - network connectivity is always stable : I didn't experience for lost signal while meeting - video screen adjustment : can increase or decrease video screen size and put wherever you want - great collaboration S/W : I think that Webex Teams is better than Microsoft Teams.

Inconvénients:

- Language support : AI function can't use in Korean. - hard to use in Webex Event : UI/UX in Webex Event is very complicated - expensive : compare other S/W, I think that Cisco Webex is most expensive in this area.