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Avantages:

The process adds another step for us when checking in or out assets, can be tedious when trying to get a load out quickly.

Inconvénients:

If the system has the information input it is possible to pull out the information for reporting. The app that goes with this software always has some kind of problem.

AssetCloud - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,1/10

AssetCloud a reçu une note globale de 4,5 étoiles sur 5 d'après 349 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (349)

Hillary
Hillary
Sales Assistant (Roumanie)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

AssetCloud is an Effective and Helpful Asset Tracking Package.

5,0 l’année dernière

Commentaires: AssetCloud is very effective project Asset management product and the compliance management and coordination across project teams is amazing.

Avantages:

Through its Cloud functionalities its very simple tracking all the Construction projects Assets and the ability to manage event through AssetCloud is incredible.Helpful on easy allocation of Assets and the employees data management and expense tracking using AssetCloud is perfect.

Inconvénients:

Effective and easy on Cloud implementation and its training curve is very friendly and myself i got nothing to dislike.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 10 mois

Thanks for commenting on how effective and helpful AssetCloud is to your business. You'll be happy to know that we've also added brief quick-help videos to our website so you can quickly and easily reference any self-training needs.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

AssetCloud Review - Highly effective for mobile asset management

5,0 il y a 3 semaines Nouveau

Commentaires: I've found AssetCloud to be very effective at managing the condition and location of our approximately 700 assets, and the robust report functionality as well as the in-built transaction history has made locating lost assets much easier than in previous systems.

Avantages:

AssetCloud is regularly updated and I've seen bugs that I've experienced getting fixed, as well as useful new features being implemented over the last couple years. Setting up AssetCloud was very simple as I was able to batch import assets from a previous database very quickly, and adding custom fields specific to my use case was easy. Technical support is very good. I've raised tickets regarding complex things I'm trying to do with the report designer and I've received extremely helpful guidance. Responses to tickets regarding use of the API has also been very helpful as the API documentation isn't ideal for someone without a lot of experience with API queries.

Inconvénients:

The reporting system has a very steep learning curve, and it took me months of intermittent use before I was comfortable with it. The report designer's non-functioning undo function is still maybe my greatest complaint with AssetCloud as a whole. As stated above, the API documentation could be a bit more detailed in its implementation guidance.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 6 jours

Thanks for sharing your experience with AssetCloud. Do know that we greatly value your opinion and detailed comments.

Melanie
Laboratory Analyst (É.-U.)
Biotechnologie, 1 001–5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

WASP Cloud

3,0 il y a 3 ans

Commentaires: The intent for using of this software is to reduce typographical errors on case related paperwork, reduce the amount of information written on case related documents with the use of an asset tag number, provide a one stop location of all electronic data (e.g. Q/QC data, Casefile documents, product information, etc.) as they pertain to specific asset numbers and assets associated to the parent asset. The software accomplishes this goal. Although years ago sales had recommended "Professional" when it was the available software type/version based on our needs when I originally reached out the WASP, I can't say that I would recommend this software for the laboratories functions and needs I have outlined throughout this survey for other forensic laboratories.

Avantages:

Creating a label within the software is a nice feature and makes that function easy. The previous Enterprise version required a label software to generate labels making it rather laborious. Customer service is mostly helpful although there were a few instances a resolution could not be resolved either by the lack of knowledge of the rep or the limitation of the software.

Inconvénients:

Integration of my 3G database from Enterprise to Cloud was a nightmare and took months to resolve. Although the software is easy to use once the user becomes familiar with its functionality, it is not user friendly and takes a significant amount of time to navigate the program. A training session either on-site or by virtual meeting would be helpful. Some of the available video were helpful, but limited. Once the user becomes familiar with the software, portions are easily navigable, other functions are not attainable. One function I'd like to see improved is the ability to pull expiration dates of assets between a select subset of days. Currently, to pull a select range of expiration dates (e.g. 08/01/21 - 08/14/21), I have to search for the year 2021, then scroll and select assets within that date range.

Craig
IT Administrator (Canada)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Children's Treatment Centre of Chatham-Kent

5,0 il y a 3 mois

Commentaires: Good, we are happy with Asset Cloud and have overcome some of the previous short coming mentioned.

Avantages:

Ease of use, and training videos. The ability to granulate the reports.

Inconvénients:

Some note functions did not transfer over so we lost critical information such as the ability to write in note section critical information such as admin password and login information.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 2 mois

Good to hear that you're leveraging our on-demand training video. The idea actually came from reviewers on this site.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Administration publique, 51–200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

AssetCloud makes managing our IT assets a breeze

4,0 il y a 6 mois

Commentaires: Overall, we are happy with AssetCloud so far. The ability to access our asset information in the cloud far outweighs the few "cons" we've discovered.

Avantages:

What I like most about AssetCloud is the ability to easily access all our asset information in the cloud, regardless of where we are. This allows us to easily and quickly update asset information while on-site at our locations rather than waiting (and forgetting) once we get back to our central office.

Inconvénients:

The Quick Search feature, allowing you to quickly search all assets, only searches a minimal number of pre-set columns. Unfortunately for us, the columns it searches are not the ones we typically need to search against.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 2 mois

Thank for taking the time to share details regarding your experiences. We value your insights.

Eric
Field Services Equipment Coordinator (É.-U.)
Services environnementaux, 2–10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Alternatives envisagées :

Eric, The SCA

5,0 il y a 2 mois Nouveau

Commentaires: Great product for sure, friendly staff too

Avantages:

Labeling function and hardware is a real joy to use

Inconvénients:

Wish there was some kind of regular training series that I could follow instead of having to do a call with someone to figure out things

Réponse de l'équipe de Wasp Barcode Technologies

il y a 6 jours

Thanks for sharing with everyone how you leverage the labeling function and integrate Wasp hardware. We greatly value your opinion.

Christee L
Network Administrator (É.-U.)
Télécommunications, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

WASP Asset Cloud - Warhouse Management

4,0 il y a 2 semaines Nouveau

Commentaires: Overall, we've been very happy with Asset Cloud, we've used it for many years, even before it became cloud based.

Avantages:

Asset Cloud is fairly simple to use and gets the job done.

Inconvénients:

Customized Reports are time consuming and confusing to get setup, I wish they were easier to get setup and saved. The Check In / Out Reports are missing a field that we fill out that would be quite helpful but honestly, we gave up on creating a custom report to gain the information we needed. It would be nice if you could choose columns to show in a particular order and it remain permanent to your profile.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 6 jours

Thanks, Christee, for sharing your experience with AssetCloud. We are pleased to hear the solution is easy for you to use and delivers on your expectations.

Alan
Vice President of IT (É.-U.)
Transport routier/ferroviaire, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Wasp Asset

4,0 il y a 2 mois Nouveau

Avantages:

The software makes it easy to search and track our assets.

Inconvénients:

It is a pain to install and get working with the asset tag printer.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 6 jours

We're always glad to read about customers explaining how easy AssetCloud is to use. Do know that we value your input and that we are committed to continuously improving on your experience.

Veronica
Tech (É.-U.)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Great system to use

5,0 il y a 4 semaines Nouveau

Commentaires: We use WASP weekly. Wish the search methods were a bit more user friendly and you could search by name of person/customer.

Avantages:

Able to look up things with asset tags quickly

Inconvénients:

Not being able to search by user/customer quickly

Réponse de l'équipe de Wasp Barcode Technologies

il y a 6 jours

Thanks for sharing your experience with AssetCloud. We are pleased to hear that you regard AssetCloud as a great solution.

Dereck
CTO (É.-U.)
Services financiers, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Easy Asset Inventory

5,0 il y a 4 semaines Nouveau

Avantages:

Product can hold a lot of details on the assets

Inconvénients:

Could be a little too much for some organizations.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 6 jours

Thank you for explaining how easy to use you have found AssetCloud to be and pointed out the richness of our solution.

Adam
Director of Administration (É.-U.)
Cabinet d'avocats, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Katsky Korins File Room

4,0 il y a 2 ans

Commentaires: Sr leadership, specifically [SENSITIVE CONTENT], took the time to educate and make sure the partnership would be a right fit. Since then everyone on the team has continued to hold our hand every step of the way to ensure a good foundation is built to allow us many happy years as an Asset Cloud user.

Avantages:

Features and benefits aside, biggest pro was that it is a stand alone product that can but doesn't have to be tied to other existing products. Purchasing from existing vendors as an add on is typically cost prohibitive. We needed an approachable basic solution that can be built out and made more complex as needed. I am interested in integration in the future but need to launch, achieve success, and get back to that next.

Inconvénients:

While an off the shelf product allowed for fair pricing and ease of use, it required a great deal of vision and work to get to the point of execution. I would be interested in working further with the Asset Cloud Team to build out the law firm line with some specific solutions that law firms need/want.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 2 ans

Appreciate you pointing out that we are both a stand-alone and highly integrateable solution.

Anthony
Operations Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Alternatives envisagées :

Asset Cloud Review

4,0 l’année dernière

Commentaires: Asset cloud has allowed us to maintain all of our assets and view the data accompanying those. Overall the platform is very beneficial.

Avantages:

I like the search bar, and reporting options/customizations available.

Inconvénients:

Some of the software seems to not work as smoothly as it should. Example: when checking out an asset and assigning a due date, you must add the asset to the queue and then re-click the record and add the date. Why not just have the due date available without extra steps.

Réponse de l'équipe de Wasp Barcode Technologies

l’année dernière

Good to know that AssetCloud is effectively helping you to manage, search and report on your assets. Do know that we take your feeback very seriously and that we are committed to improving upon your experience.

Russ
Demo and Rental Manager (É.-U.)
Fabrication électrique/électronique, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

AsstCloud works great for us!

5,0 il y a 3 ans

Commentaires: AssetCloud is the best tool we've found to serve our multiple requirements for our pool of assets (sales demonstration, tech support, and rentals, also depreciation and calibration tracking)

Avantages:

We use AssetCloud to track thousands of assets spread all over the company. These assets are used for sales demonstrations, tech support, and also rentals. The check-out and check-in functions make it simple to move items and keep track of where they are, and when they're due to be returned. We also use the depreciation utility to calculate depreciation each month, and track current book value.

Inconvénients:

In a previous version, we used the "parent/child" asset relationship tool. It was only recently added back to the AssetCloud version. I would like to have the view option to see "Top level assets only" in the main list views. Regarding initial set up, it takes time and patience to upload an existing database. Care must be taken to have upload files properly formatted and uploaded in the correct order. But that's the world of relational databases!

Andrew
Center IT Support Engineer (É.-U.)
Services et technologies de l'information, 5 001–10 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Worth the time to learn

5,0 il y a 2 ans

Avantages:

It's a pretty robust tool, to be honest. I like the physical tag integration, the options for specifying geographical area/section for the item, and of course having the serial # as part of this as well. With a great deal of "work from home" happening in light of the pandemic, we used to have a lot of hardware "go missing" or "get misplacaed". You want to think the best of people, but in a business environment you have to protect yourself and the company. Having something tangible to point to is a very valuable tool that can circumvent many awkward situations, related to possession of said item. With proper implementation set into motion, being able to scan in (with a mobile phone even) hardware on-site in front of the user lets them know we are keeping track of the item. This works as a powerful deterrent to theft in many cases. A lot of the flexibility for how to tag and the organizational options in AssetCloud are great. I've been around systems that are literally just a list and that's it...things that are tagged with a few text characters at best. The fields for keeping things organized makes the tracking much easier and helps me keep on schedule for the rest of my day.

Inconvénients:

Right off the bat, I wouldn't say it's impossible to pick up (it's not like learning to script or do SQL), but you'll need to study up some to get things the way your organization/company wants them done. Fortunately, we had a representative from WASP do a Zoom call and walk us through some of it. That helped whittle down the mountain a bit, but any new system can be intimidating. This is a very soft con, as it's a common occurrence with any new system.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 2 ans

Thank you Andrew! We're so pleased that you are getting strong value out of AssetCloud. Also thank you for your recommendations on how to continue the improvement. We will share your insights with key decision makers.

Eric
IT Specialist (É.-U.)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

AssetCloud for a School District

5,0 il y a 12 mois

Commentaires: As a previous user of MobileAsset from WASP, it was not a "very steep learning curve," and conversion was not as painful as I anticipated. The interface is simple to use, and consistent uptime is great without having to physically house our own local server!

Avantages:

-Ease of use-Granular management of access to the program for user roles-Reporting is (somewhat) easily editable!-Integrated Asset Tag printing!

Inconvénients:

-If this product if bought for a school district, it shouldn't be so expensive to have more users than assigned. And concurrent users trying to log in at the same time causes issues.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 10 mois

We are happy to hear that you agree AssetCloud is easy to use. Do know that we are committed to maximizing your value for this solution.

Anthony
IT Support Professional II (É.-U.)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

AssetCloud brings order to chaos of inventory

5,0 l’année dernière

Avantages:

AssetCloud is easy to implement. We had the previous version MobileAsset. We upgraded to AssetCloud a few years ago. Easy to use. It basically manages itself

Inconvénients:

The reports could be better. The reports often gives me either too much or too little information. Often when I run a report I have export it to Excel to tweak it.

Réponse de l'équipe de Wasp Barcode Technologies

l’année dernière

Well said. AssetCloud does bring order to chaos regarding inventory management. Do know that we are committed to improving on your experience.

Sushant
Project Incharge (Inde)
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Smart and innovative software to track your Asset

5,0 il y a 8 mois

Commentaires: My overall experience with AssetCloud is exceptional.

Avantages:

It is one of the smarter and innovative software which helps you to track various assets from one place. You can get real-time data for your assets lying at different places within few seconds. With RFID you can eliminate manual barcode scanning process. RFID can read all assets tags within range simultaneously even they are not in sights.

Inconvénients:

There is nothing to dislike AssetCloud with me as it works fine as per expectation.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 8 mois

Thanks for letting everyone know about the wonderful capabilities of leveraging AssetCloud for RFID. Glad to see you regard it as exceptional.

Randy
Computer Technician (É.-U.)
Gestion de l'enseignement, 201–500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Using AssetCloud for Equipment Inventory in Schools

5,0 il y a 3 ans

Avantages:

It is easy to enter and maintain our IT inventory in AssetCloud. Customer Service has been quick to respond to our questions and has even implemented some of our requested options. They continue to improve the product with upgraded features. We also use the WASP barcode printer with AssetCloud, which makes printing labels much easier than with our previous software. We also like that the software is web-based and we can access it from anywhere when needed. The new "quick search" feature is also helpful. We also like being able to mass import new devices and import the serial numbers or locations later if not immediately available when imported.

Inconvénients:

So far all the features that we felt were missing have been added or upgraded, so no "cons" for us at this time.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

Simplify and Optimize Asset Management with Asset Tracking Solutions

5,0 l’année dernière

Avantages:

One of the key benefits of asset tracking solutions is their ability to provide real-time visibility into asset locations and statuses. By leveraging technologies like barcodes, QR codes, or RFID tags, I can easily scan and track assets throughout their lifecycle. This level of transparency enables me to quickly locate assets, monitor their movement, and prevent loss or theft. The ability to access accurate asset information on demand has significantly improved asset accountability and inventory management.

Inconvénients:

I have no negative opinion that I write here. Recommend asset tracking solutions to businesses seeking to optimize their asset management processes and improve overall operational effectiveness.

Réponse de l'équipe de Wasp Barcode Technologies

l’année dernière

Glad to hear you're benefitting from the RFID capabilities of AssetCloud. Good to know how this and the solution's other capabilities make your efforts much easier.

Bill
Media Center Manager (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

AssetCloud is On Track

5,0 l’année dernière

Avantages:

I like adding an entire Freshman Class all at once. Mass importing of data helps a LOT.

Inconvénients:

Setting up label printing was the most painful part of the process. Thankfully, once it's done, it shouldn't need to be revisited. Unfortunately, one software update hosed our printing. Thank goodness for the Service people. We were quickly back on the air.

Réponse de l'équipe de Wasp Barcode Technologies

l’année dernière

Thank you for sharing your experiences and use cases for AssetCloud. We appreciate knowing that you find it to be valuable.

Kevin
Help Desk Manager (Canada)
Automobile, 1 001–5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

WASP review

4,0 il y a 9 mois

Commentaires: For the most part it does what it does the job.

Avantages:

I like the range of fields offered along with the ability to add additional fields. I like that the scanner works the application.

Inconvénients:

It can be slow to load a view. Sorting does not work. When performing Audits the scanner app will crash, we have to go back and scan again.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 8 mois

Good to hear that you like the range of fields offered along with the ability to add additional fields. These are just a couple of the many features available in AssetCloud.

Rajendra
Warehouse Executive (Inde)
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Awesome Asset tracking solution

5,0 il y a 8 mois

Commentaires: The overall experience with AssetCloud is great.

Avantages:

1) It is one of the best Asset tracking solution which helps you to track your assets in easiest way. 2) You can use mobile scanners or RFID for asset tracking. 3) The best thing is that you can track GeoLocation of any asset easily.

Inconvénients:

As of now we never faced any issues with AssetCloud.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 8 mois

Thanks Rajendra for your awesome review. Great to see that you're leveraging some of our high value capabilities.

Brooks
Scientific Operations Specialist (É.-U.)
Produits pharmaceutiques, 51–200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

A great product

5,0 il y a 3 ans

Commentaires: It has been an overall positive experience

Avantages:

It helps build a system of tracking all of the assets together and making sure things are being serviced appropriately

Inconvénients:

There is a lot of features that are not so intuitive, but are very powerful when specifically trained on how to use them

Laura
Accounts Payable (É.-U.)
Comptabilité, 51–200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Training Requested

4,0 il y a 3 ans

Commentaires: Overall customer experience truly hinges on the strength of the customer support. From my experiences with this company, the customer support is not very helpful to those who are new users to the program. I felt that because we only pay for one user we were not worth the time to help our new employee learn the program. As a result, we are researching other products that offer the same and added features for a fraction of the cost of this program.

Avantages:

We purchased Wasp Asset Cloud to help our school maintain a large inventory of computers, small inventory <$250. The features and the potential time savings to our school is what we like most about this product. We have a new user to this software and she has never used this type of program before. It would be helpful if this software had video training modules that are updated and available to the company with each annual subscription.

Inconvénients:

For our new user (not the person that set up this asset software), the software seems clunky and not intuitive. I think a training course for brand new users would be extremely helpful to retain customer loyalty and appreciation. Presently our school is looking at less expensive software with well marketed and robust looking applications, such as offered by a software program like File Maker Pro. For the same price we can have 5 users and access to training videos.

Taylor
Program Assistant (É.-U.)
Forces de l'ordre, 201–500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur

Great for any asset tracking needs!

5,0 il y a 9 mois

Avantages:

AssetCloud is very easy to use and integrate into our business. All of the features are fantastic, and we don't even need all of them. We have bee using older WASP products for years and AssetCloud is a real upgrade. We love that it is on a cloud and multiple users can be updating in real time.

Inconvénients:

The only thing we have had an issue with in the past year and a half is recovering of disposed assets. You can recover them, but you have to know the asset tag number. There have been times I wish I was able to recover a massive (100's+) chunk of assets at once but I don't have the tags.

Réponse de l'équipe de Wasp Barcode Technologies

il y a 8 mois

Thank you for taking the time to share your experience with AssetCloud. We are happy to hear that you find it very easy to use. Do know that we are committed to making your experience even easier and valuable.