PeopleKeep

PeopleKeep

par PeopleKeep

Utilisation de PeopleKeep

Small businesses who can't make group health insurance work. PeopleKeep is personalized health benefits automation software that makes offering health benefits simple, painless, and personal.

Description de PeopleKeep

PeopleKeep is a new way to offer benefits called personalized benefits. Most people believe benefits are the services a company offers, such as a health insurance plan or 401(k). With personalized benefits, its the opposite. Companies give people tax-free money to spend on the consumer services they find most valuable. Its as simple as wages. PeopleKeep provides personalized benefits automation software that makes offering benefits simple, painless, and personal for everyone.

Informations sur PeopleKeep

PeopleKeep

http://www.peoplekeep.com

Fondé en 2015

Prix de PeopleKeep

PeopleKeep n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Consultez ci-dessous les informations détaillées concernant le prix de PeopleKeep.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

PeopleKeep - Fonctionnalités

Logiciels de gestion des avantages sociaux
Administration COBRA
Administration FMLA
Administration FSA
Administration d'assurance vie
Administration de l'assurance invalidité
Administration de l'assurance maladie
Administration des retraités
Base de données des employés
Conforme HIPAA
Externalisation de la gestion des avantages aux employés
Fonctions pour courtiers
Fonctions pour employeurs
Gestion de la déduction
Gestion des fournisseurs
Gestion des réclamations
Gestion des régimes de retraite
Portail libre-service

Avis sur PeopleKeep

Affichage de 5 avis sur 75

Note globale
4.9/5
Facilité d'utilisation
4.8/5
Service client
5/5
Fonctionnalités
4.8/5
Rapport qualité-prix
4.9/5

excellent benefit for employees

Publié le 19/09/2018
Lisa H.
Owner/President
Construction, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As a small business that cannot afford to offer healthcare to all my employees, we have turned to Peoplekeep as a solution. This allows us to help our employees pay for medical related expenses and ease their burden a bit. We are in our 6th month of using it and our employees are very thankful and excited that they get to be reimbursed for so many expenses. Some employees have even elected to have dental work done now that they know they can afford it with Peoplekeep reimbursement! That is rewarding for us, knowing we have helped take care of our employees in that way.

Avantages: The software is very easy to use and navigate. There is always a person available to online chat with or call if you have questions. The turnaround time for any problems is really quick.

Inconvénients: I wish there was an app for iphones and droids instead of having to go online to access my account. As a user an app would be much easier to use. As an administrator of the policy, an app would allow me to assist my employees while away from my desk as well.

Réponse de l'éditeur

envoyé par PeopleKeep le 20/09/2018

Thanks for the great review! I appreciate you sharing your experience here, and it sounds like you¿ve really been able to help your employees with this benefit. I wanted to let you know that while we don¿t have a mobile app yet, our site is absolutely mobile friendly. You can access your account directly on your cell phone to make changes or approve reimbursements while you¿re away from the office.

Great Benefit for Small Business employees!

Publié le 15/08/2019
Lisa H.
admin. support/payroll
Construction, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As a small business we could not afford to offer health insurance for our employees after recent rising costs of health insurance. We are a family business and strive to take care of our employees. Peoplekeep has been able to supplement our benefits package for our employees, enabling them to pay for health care services they otherwise would not have been able to have done. A good majority of our employees live paycheck to paycheck, so the thought of getting new glasses or going to the dentist is at the bottom of their list of priorities. Now however, they can do those things because they know they will be able to be fully reimbursed within a day or two. It is a good feeling knowing you are helping to ease the financial burden of health care for your employees.

Avantages: The thing I liked most about this software is the simplicity of it. Even the most unskilled computer person can use it!

Inconvénients: The thing I like least about this software is that there is no phone number to call if you want to talk to someone. They do offer online chat and an online Help Center, however sometimes you just want a person to talk to if you have a question.

Réponse de l'éditeur

envoyé par PeopleKeep le 16/08/2019

Hi Lisa, thanks for leaving a review to let others know about your experience with PeopleKeep. We've sent you a note directly with information on how you and your employees can speak with us over the phone for those times when you just want a person to talk to directly!

I love PeopleKeep

Publié le 22/01/2020
Heather S.
Head of Customer Success
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Since our company does not offer insurance, PeopleKeep is great because my company can offer me reimbursements for my medical expenses.

Avantages: What I love about PeopleKeep is they do exactly what they claim to do. My job doesn't have insurance benefits. PeopleKeep was offered as an incentive and it's great. I get reimbursed for my medical expenses and PeopleKeep does all the work for our company. It's HIPPA compliant, so my boss doesn't have to know about my medical history. Huge plus. And they make it super easy to make a claim. You simply answer a few questions and drag your receipts and that's it.

Inconvénients: So far there aren't any cons. The setup was a breeze. Using the service is a breeze. No cons to see here.

Easy to Implement and Use

Publié le 23/10/2019
Sheri H.
Office Manager
Biens de consommation, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our company is not able to afford health insurance for our employees... but with PeopleKeep, we can offer the benefit of health reimbursements! We are now able to keep a couple employees who were contemplating leaving our company for others with health insurance benefits and we are confident that this will help us "lure" new high-quality employees to our company when we are looking to hire.

Avantages: It was super simple to set up and begin using PeopleKeep. As a user (employee) and an administrator, I've found nothing complicated about the implementation or initial usage of PeopleKeep.

Inconvénients: I've nothing yet to complain about... it has been faultless thus far. I'm waiting to see how the first "year-end" goes... but I don't expect any issues.

customer experience

Publié le 19/09/2018
Sandra G.
Product Specialist /Photographer
Photographie, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: When I first used the software to open my account it was very simple and easy to get started however, the system can't handle anything outside of normal straight forward billing and payment receipts without human intervention. My last attempt to get a refund has proven to be difficult without human intervention. It works fine for simple straight forward refunds but anything out of the ordinary is difficult because of limited options to make needed changes for unique situations. The software needs more flexibility.

Avantages: Easy to read and move around. I love the color choices for various parts of the website.

Inconvénients: Limited options for unique situations. There isn't an option when your health premium changes for submitting a premium and altering the upcoming refund to be different from the previous refunds before the change. See below my situation for example: I logged into the account and the last refund attempt was labeled ineligible because I cancelled the last request for the refund of 157.80 as a health premium and changed it to a health payment. It said it was ineligible because I won't get the recurring refund each month if it is a payment. That is exactly why I changed the refund type. The system doesn't work when a client's insurance changes from one plan to another twice which is what has taken place this year with our health insurance. I opened the health premium in January of 2018 and paid the policy in full for the entire year and on May 1, 2018 our health policy changed and the premium was increased starting May 1, 2018. In July my husband lost his job due to health reasons and our policy changed again and the policy rate was reduced down to 1.00 starting September 1 as long as the past premiums were paid in full from May 1, 2018 through August 31, 2018 which was the 157.80. I didn't submit a reimbursement for May, June, or July prior to the refund request in September because I didn't make a payment yet. I made the payment August 31 but the bill they sent out was dated for September go figure? The software system can't handle this.

Réponse de l'éditeur

envoyé par PeopleKeep le 20/09/2018

Thanks for posting this! We really appreciate the feedback. We¿d love to chat with you about how we can improve our product.