--- description: Lavu : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lavu, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lavu - Avis, prix, tarif et abonnement - Capterra Belgique 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse pour restaurants](/directory/30603/restaurant-pos/software) > [Lavu](/software/118828/lavu) # Lavu Canonical: https://fr.capterra.be/software/118828/lavu Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.be/software/118828/lavu?page=2) > La caisse mobile sur iPad de Lavu et sa plateforme de gestion complète sont conçues spécifiquement pour rationaliser les opérations des restaurants. > > Conclusion : 257 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Lavu ? Utilisé par des milliers de restaurants dans 89 pays différents, Lavu propose un système de point de vente performant et flexible pour les restaurants, les bars et tous les types d'établissements de restauration. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 257 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Lavu - **Pays**: Albuquerque, É.-U. - **Fondé**: 2010 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, espagnol, français, italien, portugais, russe - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Alertes/Notifications - Bar Tab Management - Barcode/Ticket Scanning - Caisse pour restaurants - Carte de fidélité - Commande en ligne - Comptes clients - Contrôles/Permissions d'accès - Facturation - Gestion de la trésorerie - Gestion de table - Gestion des cartes cadeaux - Gestion des commandes - Gestion des conseils - Gestion des employés - Gestion des livraisons - Gestion des prix - Gestion des remises - Gestion des reçus - Gestion des stocks - Gestion des stocks - Intégration comptable - Kitchen/Menu Management - Paiements mobiles - Paiements électroniques - Payment Gateway Integration - Point de vente (PDV) - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Saisie de commande - Signature électronique - Stratégie de marque personnalisable - Synchronisation de données - Traitement des cartes de crédit - Vérifications distinctes ## Intégrations (21 au total) - Chowly - DAVO - DoorDash for Merchants - Flipdish - GrubHub - LoyaltyMatch - Marketman - OpenTable - Otter - PayPal - Paychex Flex - Pepper - QuickBooks Online - Restaurant365 - Shogo ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de caisse pour restaurants](https://fr.capterra.be/directory/30603/restaurant-pos/software) ## Catégories connexes - [Logiciels de caisse pour restaurants](https://fr.capterra.be/directory/30603/restaurant-pos/software) - [Logiciels de traitement des paiements](https://fr.capterra.be/directory/30232/payment-processing/software) - [Logiciels de caisse](https://fr.capterra.be/directory/20052/point-of-sale/software) - [Logiciels de caisse pour bars](https://fr.capterra.be/directory/30897/bar-pos/software) - [Logiciels de caisse pour iPad](https://fr.capterra.be/directory/30915/ipad-pos/software) ## Alternatives 1. [Restroworks](https://fr.capterra.be/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://fr.capterra.be/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://fr.capterra.be/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 4. [Epos Now](https://fr.capterra.be/software/152638/epos-now) — 3.8/5 (713 reviews) 5. [TouchBistro](https://fr.capterra.be/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Avis ### "Lavu... The best POS I ever used." — 5.0/5 > **Anita** | *27 août 2025* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: The system itself is easy to use, and I can't say enough about the customer support\! The back office reports are easy to read. > > **Inconvénients**: As far as I know there is no option for early pay out, so I would like to see that available, but other than that I have no complaints. > > My overall experience with Lavu has been nothing short of excellent. From the very beginning, the system has been user-friendly, reliable, and tailored to fit my business needs. What truly sets Lavu apart, though, is their exceptional customer service. Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment to making sure I was fully supported. ----- ### "Lave, Best POS System for hospitality/restaurants" — 5.0/5 > **Robert** | *12 août 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Lavu is a POS system that is easy to use, has friendly staff that is eager to give help to achieve a great experience. It has a nested system, which allows for exceptional capabilities to modify even the most complex orders. It is only limited to the extremes of your imagination. Support videos make understanding and using Lavu easy from the start. Recommendations by sensitive content hidden\] about Lavu's abilities in hospitalty/restaurant settings, as well as use in his own restaurants, makes Lavu's POS system a product that you confidently want to bring to the table when choosing a new POS system. We were able to have the system live within one week. The support staff called several times to make sure that there were no glitches in our setup process. This is the best experience we have had from the search for a new system, right up to its full utilization. We have received exponentially better service and capabilities for less money than any other POS that we have looked at, or have used previously. We would highly recommend that you look at Lavu for you own POS system. Red Hawk Brewing LTD > > **Inconvénients**: Haven't found anything we were not happy with. If we were to have any regrets about Lavu, it would be that we hadn't found their product years ago. Lavu has been the complete opposite of the bad experiences we had with other POS systems > > From the search for a new POS through activation, the only rating I would give Lavu and its staff is 5 stars. ----- ### "Do not use POSLAVU- IT'S A TERRIBLE COMPANY" — 1.0/5 > **John** | *6 mars 2026* | Restaurants | Taux de recommandation : 0.0/10 > > **Avantages**: Initially I liked the layout. It appeared easy to use and simple enough to train people to use quickly. > > **Inconvénients**: Support is terrible- if you speak only English you will have a hard time understanding any of them- and their lack of knowledge about their own products is absolutely atrocious as are their communications. They have tried to over bill me multiple times when the contract renews and you spend hours trying to fight them on it. They added things I did not want and increase fees rapidly. > > Absolutely terrible. They renewed me for a year because they had my credit card on file and never asked my permission. I asked for a refund and they said I was bound to their contract. After paying for the year, they now want to charge me over $400 more for the use of the same software I've paid for. Terrible company, they should be ashamed of themselves, I am anxious to move on from them. ----- ### "Great Customer Experience" — 5.0/5 > **Patricia** | *1 novembre 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Customer Care and understanding to how I was feeling as a frustrated customer. \[sensitive content hidden\] went over and beyond to put a peace within my heart as I struggled somewhat with trusting a new POS system. > > **Inconvénients**: My Onboarding Coordinator \[sensitive content hidden\]\! Definitely made me feel like I hade a big brother looking out for me\! He checked in one m9st nights to make sure all was well and to see if I had any other concerns. I really appreciated his empathy and professionalism. Very patient and polite\! Whatever was a concern to me whether big or small, \[sensitive content hidden\] made my business a priority and handled it till I was satisfied\! > > Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports connected to multiple affiliates\! Very plain to understand and explain to my partners\! ----- ### "Opening a new restaurant" — 5.0/5 > **Jeni** | *3 juin 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Everything is on one screen \& it's easy to find. Also, everyone was super helpful \& easy to contact. > > **Inconvénients**: It's just a new system so takes time to get used too. That's no fault of Lavu though. A little training and practice should fix that\! > > The people are super helpful and easy to contact. The equipment is nice and everything you need to locate (payroll, employees, tax forms, menu items) are all on one screen. ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.be/software/118828/lavu?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.be/software/118828/lavu) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées