TeamViewer

TeamViewer

par TeamViewer

Utilisation de TeamViewer

TeamViewer est disponible dans presque tous les pays, dans plus de 30 langues.

Description de TeamViewer

TeamViewer connecte n'importe quels PC, serveur ou périphérique sur n'importe quelle plateforme globalement en quelques secondes. Disponible dans plus de 30 langues, TeamViewer est l'un des fournisseurs de logiciels de télécontrôle et de réunion en ligne les plus populaires au monde, couvrant plus d'un milliard d'appareils. Mettre l'accent sur les technologies basées sur le cloud pour permettre un support en ligne, en collaborant en temps réel à travers le monde, avec un portefeuille de produits étendu, incluant ITBrain (anti-malware), Monitis (système de surveillance de site) et Blizz (collaboration en ligne).

Informations sur TeamViewer

TeamViewer

http://www.teamviewer.com

Fondé en 2005

Prix de TeamViewer

TeamViewer est disponible à partir de 27,90 €/mois. TeamViewer est disponible en version gratuite et propose un essai gratuit. Consultez ci-dessous les informations détaillées concernant le prix de TeamViewer.

À partir de

27,90 €/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

TeamViewer - Fonctionnalités

Logiciels de prise en main à distance
Chat en temps réel
Enquêtes et feedback
Enregistrement de session
Outils de diagnostic
Partage d'écran
Partage des fichiers
Transfert de session
Accès à distance
Chat vidéo
Collaboration
Conférences web
Gestion des réunions
Gestion des tâches
Messagerie instantanée
Remote Support
Signature électronique
Softphone
Suivi de l'activité des employés
Suivi des fuseaux horaires

Avis sur TeamViewer

Affichage de 5 avis sur 6 034

Note globale
4.6/5
Facilité d'utilisation
4.6/5
Service client
4.3/5
Fonctionnalités
4.6/5
Rapport qualité-prix
4.4/5
Thierry D.
Manager
Réseaux informatiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 24/09/2019

"Teamviewer"

Commentaires: Efficace comparé aux autres produits identiques existants.

Avantages: Le plus rapide et le plus efficace des logiciels de contrôle à distance.
La gestion des clients par l'annuaire est très pratique

Inconvénients: Le prix exorbitant de la version payante qui ne permet pas un usage autre qu'obligatoire et intensif.

  • Provenance de l'utilisateur 
  • Publié le 24/09/2019
Kudakwashe N.
Software Developer
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2020

"Remote Desktop Wars"

Avantages: What i really don't understand is why would a company develop such a great tool, gets you hooked and then when you and your clients are now familiar and comfortable in using the software then out of the blue, you have to pay to use the software? This doesn't apply to TeamViewer alone, another remote desktop admin app Anydesk did the same thing and recently now the offer buy the business version. At least have the community version with less features than to have timed sessions. But overall it remains the best tool on the market and at least they got the file sharing support perfect unlike Anydesk.

Inconvénients: Great tool but very expensive specially for small companies which have few clients and would want to cut down on cost of travelling to customers site and give technically support.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2020
Jeheen mahmood Z.
Senior Data Analyst
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 31/01/2020

"One of the most popular remote access tool, and for good reasons"

Commentaires: I used it regarly with my to set up the systems for my remote coworkers. I even used it to provide support to my clients.

Avantages: This tool is robust, and very few people I worked with that didnt know about the functionalities it offers. The UI/UX was rather bad and outdated. But they have updated that a couple of years ago and the new UI is very sleek with material design. I really liked the contact book funtion and unsupervised access option. It saves a lot of time and sync issue once the password protected access is set up. Instead of waiting for another person on the other end to approve the access, the user can take over the remote computer any time. The file sharing option is pretty neat too. It can safely and securely send large files to the other computer to the designated location. Of course there are plenty of other dedicated file sharing options out there. But it gives you a certain ease of use when you can simply send them using the same remote access app you are using. They even support a chat and media sharing option. Its like having skype, dropbox and google remote access all merged into one. Of course those are all top notch in what they do, but it does a some of the same things and gets the job done.

Inconvénients: The media controlling interface is very small and the functions are not clear. Especially the system sounds can make it rather annoying while using the remote computer. Also, it is pretty unstable when the network is weak.

  • Provenance de l'utilisateur 
  • Publié le 31/01/2020
Luis daniel R.
Lead Application Developer
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/12/2019

"An essential asset for your team"

Commentaires: For me, personally it's the best app to connect remotely available in the market. Anydesk is a good second.

Avantages: You'll be able to utilize this software to remotely connect to either assist your clients, manage your sytstems remotely, connect to a server, transfer files or execute commands from anywhere in the world. You can bookmark all your connections and manage them in groups and view the status of the machines from a simple side window.

Inconvénients: The license can be a little expensive and sometimes the software may lag if the client you're connecting too is outdated. You need to look up the licenses because even the cheapest one, unless you buy a volume license, you need to be specific on how many people will be using the license and only one can use it at the time.

  • Provenance de l'utilisateur 
  • Publié le 24/12/2019
Alison W.
PowerSchool Administrator
51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2017

"Team Viewer works as a screen sharing program for institutions but is tricky to navigate for users."

Commentaires: For within an organization, the product is great for screen sharing, but outside it is just clunky.

Avantages: I like that Team Viewer has free and paid options for users versus enterprise, it ensures that you have a quality product, but does not then price-gouge the occasional user. Team Viewer is a great alternative for screen sharing when you are able to have the time to figure out the tools, or have an IT Staff who are able to set it up for you and then train you for a simple navigation. I have had good success with companies contacting me through Team Viewer, but never in the other direction.

Inconvénients: There are several things I did not like about Team Viewer. First, Team Viewer is very clunky to use. In terms of just setting up an account, there were steps that we (me and IT) did online and on the application, which also duplicated themselves. There were authorizations that seemed unnecessary. After downloading, the launched application still had to "okay" the computer, with further steps authorizing the machine through email, which were already done as part of setup. We acquired Team Viewer to share a work machine and a personal machine, with the personal account being the initiating account on the work machine, and the work account being the recipient. Due to, as Support said, too many similar characters in the two emails, they were flagged as being from the same organization even though the domains were completely different. Even with support, the issue was not resolvable. The screen sharing is extremely slow on a fairly open (no one was working) 300 mg pipe, which flies for everything else. In the end, we decided it was easier to work with two work machines for what we were trying to do, acquired a few external HDs and just used Remote Desktop. I have had success with other companies contacting me through Team Viewer, but have never been able to initiate back to them. Again, despite supports help, it is like my account is "flagged" to always be from organization to organization with little hope of resolution.

  • Provenance de l'utilisateur 
  • Publié le 16/11/2017