--- description: Claritysoft CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Claritysoft CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claritysoft CRM - Avis, prix, tarif et abonnement - Capterra Belgique 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de CRM](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm) # Claritysoft CRM Canonical: https://fr.capterra.be/software/123868/claritysoft-crm Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.be/software/123868/claritysoft-crm?page=2) > Puissante. Intuitif. Personnalisable. Le CRM de Claritysoft est conçu pour être facile à utiliser, sans sacrifier l'efficacité et les fonctionnalités. > > Conclusion : 255 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Claritysoft CRM ? Le CRM de Claritysoft propose la puissance, la facilité et l'accessibilité nécessaires pour aider les petites, moyennes et grandes entreprises. La flexibilité et la personnalisation facile permettent également d'aider les entreprises dans la plupart des secteurs d'activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 255 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Claritysoft - **Pays**: Dublin, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **À partir de**: 29,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analyse prédictive - Automatisation du marketing - Base de données de clients - CRM - Champs personnalisables - Communication multicanal - Devis - Distribution de leads - Fonctions pour secteur de l'assurance - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tickets de support - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Mesure des performances - Outils de collaboration - Planification des rendez-vous - Portail libre-service - Prévision - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Routage automatisé - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing ## Intégrations (6 au total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Outlook - QuickBooks Online Advanced - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software) - [Logiciels de SFA (Sales Force Automation)](https://fr.capterra.be/directory/12/sales-force-automation/software) - [Logiciels de lead management](https://fr.capterra.be/directory/30017/lead-management/software) - [Logiciels de service client](https://fr.capterra.be/directory/22/customer-service/software) - [Logiciels helpdesk](https://fr.capterra.be/directory/30008/help-desk/software) ## Alternatives 1. [HubSpot CRM](https://fr.capterra.be/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://fr.capterra.be/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://fr.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://fr.capterra.be/software/61368/salesforce) — 4.4/5 (18806 reviews) 5. [Dynamics 365](https://fr.capterra.be/software/157279/dynamics-365) — 4.4/5 (5846 reviews) ## Avis ### "We love Claritysoft CRM\!" — 4.0/5 > **Chastity** | *4 août 2025* | Formation professionnelle et coaching | Taux de recommandation : 8.0/10 > > **Avantages**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together. > > **Inconvénients**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance. > > We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully. ----- ### "Great Product\!" — 5.0/5 > **Britany** | *3 mars 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I absolutely love both the customer service and the product itself. From start to finish, the experience has been smooth, professional, and genuinely enjoyable. The team was responsive, helpful, and makes sure everything was handled quickly and correctly. On top of that, the product has exceeded expectations in both quality and performance. It’s clear that a lot of care goes into both the service and what’s being delivered. Highly impressed all around\! > > **Inconvénients**: Overall, we’ve had a positive experience, but I do wish there were more customization options available for the product. Having additional flexibility to tailor certain features, settings, or design elements to better fit our specific needs would make it even more valuable for our use case. Greater customization would allow us to align the product more closely with our workflows and preferences, and ultimately maximize its impact for our team. > > It has been a great experience overall. The customer service team is truly wonderful—responsive, knowledgeable, and quick to step in whenever assistance is needed. On the rare occasion that the information isn’t readily available in the knowledgebase, they are fast to respond and ensure we get exactly what we need. It’s clear they are committed to providing timely and effective support, which makes a big difference in our overall experience. ----- ### "Lots of features - If I can find them" — 3.0/5 > **jameela** | *22 mars 2026* | Gestion de l'enseignement | Taux de recommandation : 5.0/10 > > **Avantages**: The pages look clean and orderly, with even spaces. There are also lots of features to store information and to organize events. The email extension that saves and organizes correspondences on the site is also convenient and it's so good, we're required by our org to use it. > > **Inconvénients**: Front end bugs out sometimes. Doesn't always save. App is confused if it's a one page app or a sequential app. Why does the time change after you change the date? And why isn't the total time auto calculated from the time entry? And why does the calendar always go back to day when I change it to week. And doesn't the project autopopulate with my own projects > > It's hard to get a lot of information on a single page, so I miss tasks sometimes because they're cut off. I get really frustrated by it sometimes and I dislike using it. ----- ### "clarity - a strong choice for business needs" — 5.0/5 > **Caecilia** | *11 juin 2026* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: clarity has been great at confirming to our company's needs, including streamlining certain tools to our specific use. > > **Inconvénients**: the fact that we can't change the automatic generated time length of events; they automatically set the time at 30 minutes. > > my experience has been great\! they're customer service has been consistent and I appreciate the speed with which they've handled any bugs. ----- ### "Claritysoft CRM: Simple, Efficient Record Keeping" — 4.0/5 > **Jessica** | *4 mars 2026* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Claritysoft CRM is beyond satisfactory when it comes to client database management and general workflow automation. With features like Global Search and customizable Filters, it's easy to search for specific information and receive relevant results. Lead management is also simplified with an option to fill out fields denoting Lead Sources and first Point of Contact, making it easy to track which sources generate the greatest lead volume. Sales and accounting management are also made easy, with sub-tabs under each Project specifically for Accounting info about the client, ie Payroll Item, Service Item, etc. > > **Inconvénients**: Learning how to navigate Claritysoft can be somewhat counterintuitive, as locating the information you want in the fewest clicks possible takes some experimenting and refining. For example, while you can save emails to clients' accounts with the handy Claritysoft email extension, these emails are saved either to the Client's Project or the Client's Account, but not necessarily both. Similarly, attachments are added separately to Projects and Accounts with no easy means of attaching to both simultaneously or from the same page. > > Claritysoft CRM has a pleasing, uncluttered user interface, and is a simple, efficient client resource management tool for businesses interested in keeping detailed client records that are updated regularly. While I have some quibbles about site navigability, and have had minor issues with different users being unable to access needed information, I am overall glad we migrated to Claritysoft because it is relatively simple to use, customizable, and has a range of information viewing options that can be adjusted based on business needs. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.be/software/123868/claritysoft-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.be/software/123868/claritysoft-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées