Utilisation de Anywhere365 for Skype Business
Designed for organizations using Skype for Business server, it is an on-premises contact center management platform that optimizes workforce and personalizes the customer experience.
Description de Anywhere365 for Skype Business
Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations
Informations sur Anywhere365 for Skype Business
Prix de Anywhere365 for Skype Business
Anywhere365 for Skype Business est disponible à partir de 10 000,00 $US. Anywhere365 for Skype Business n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Consultez ci-dessous les informations détaillées concernant le prix de Anywhere365 for Skype Business.
Anywhere365 for Skype Business - Fonctionnalités
Avis sur Anywhere365 for Skype Business
Affichage de 5 avis sur 11
Publié le 03/12/2019
Live business with skype.
Commentaires: Feels like with client who was in overseas. Very easy to use.
Avantages: Anywhere 365 , helps to make a good customer relationship by making easy contact.It is feels like with the client. Can do any business in every place with skype. This software has amazing features & good safety.
Inconvénients: The problem is limited the features in free version. Need to pay for access all features.
Publié le 25/10/2019
Work in anywhere
Commentaires: Easily connect with customers or clients. Just in few steps and few minutes. No need to worry about security .
Avantages: No need to worry about the place when you want to have a business work . Just need internet connection and this software. Easily connect with my client , make a good advantage in document sharing because no need to think about security. Another thing is time saver . Because it helps to make call with my client when they are in overseas.
Inconvénients: Have to pay for this software to access to all features. And sometimes have to wait little bit to connect with my router.
Publié le 07/09/2017
Our business collaborates with our partners in Costa Rica using Skype constantly.
Avantages: I love that I can chat and visually show my business partners in Costa Rica my question or issue. It's a great collaboration tool.
Inconvénients: I wish there were more emoticons. :). Seriously, these are a key tool we use to communicate beyond the one dimension of the chat.
Publié le 29/01/2020
Everything is Hardcoded
Commentaires: We were looking for a tool that would drive down calls to our service desk. Responses are hard coded and every single functionality is hard coded by Capterra. We paid a lot of money for a mediocre service that really hasn't solved any of our problems. I typically don't write reviews but feel other businesses need to be aware.
Avantages: I have not seen anything significant from this implementation yet.
Inconvénients: Everything is hardcoded and cannot administered in-house. Any changes that need to be made has to go through the provider. Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction.
Publié le 10/07/2018
I use Skype for meetings and classes.
Commentaires: This software makes it easy to communicate with people across the globe. I can feel a little closer than just a phone call when I can see who I'm having a conversation with and our discussions seem to stay with me longer.
Avantages: I like the ability to be able to see one another during a meeting or learning opportunity. It is very useful to be able to show a visual to explain a problem, tool, or project while discussing it.
Inconvénients: Sometimes Skype lags, depending on how many people are connected, and we sometimes have dropped calls that have to reconnect. We either end up waiting for reconnects, or the dropped calls miss out on important information.