Qui utilise eHopper ?

Les petites et moyennes entreprises telles que les restaurants à service rapide, les cafés-restaurants, les boulangeries, les cafés, les bars, les magasins de boissons alcoolisées, les camions de restauration, les vendeurs de glaces, les boutiques de cigarettes électroniques, les commerces de détail ou les kiosques éphémères.

Description de eHopper

eHopper est un système de point de vente gratuit pour PC Windows, Android, iPad et terminal mobile Poynt. Il convient aux petites entreprises telles que les restaurants à service rapide, les commerces de détail, les cafés-restaurants, les boulangeries, les cafés, les bars, les magasins de boissons alcoolisées, les camions de restauration, toutes les entreprises de commerce de détail à la recherche d'une solution consolidée pour accélérer les opérations et développer leur activité.

Principales caractéristiques :
Gestion des commandes
Gestion client
Gestion des stocks
Gestion des salariés
Paiements
Fidélité
Reçus
Impression de reçus/cuisine

Informations sur eHopper

eHopper

http://www.ehopper.com/

Fondé en 2000

Prix de eHopper

eHopper est disponible en version gratuite et propose un essai gratuit.

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

eHopper - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
Carte de fidélité
Gestion des cartes cadeaux
Gestion des conseils
Gestion des employés
Gestion des stocks
Gestion des tiroirs-caisses
Partage de l'addition
Vérifications distinctes
Autorisations d'accès utilisateur
Caisse pour bars
Caisse pour restaurants
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Écran tactile
Accès mobile
Carte de fidélité
Commande en ligne
Gestion de table
Gestion des cartes cadeaux
Gestion des conseils
Gestion des livraisons
Gestion des stocks
Partage de l'addition
Rapports et analyses
Vérifications distinctes
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing

Avis sur eHopper

Afficher 5 avis sur 47

Note globale
4,1/5
Facilité d'utilisation
4,2/5
Service client
3,9/5
Fonctionnalités
3,9/5
Rapport qualité-prix
4/5
Jaime R.
Point Of Sale Deployment Manager
Services financiers, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/11/2018

"Great Company, Great Software, Awesome Service"

Commentaires: Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Avantages: This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Inconvénients: They are missing a few features for fullservice restuarants but plan on adding them in the future.

  • Provenance de l'utilisateur 
  • Publié le 05/11/2018
Utilisateur vérifié
Owner/Operator
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 24/08/2018

"eHopper customer experience"

Commentaires: For the most part, the service fills our need at this time.

Avantages: We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Inconvénients: There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Réponse de l'éditeur

envoyé par eHopper le 27/08/2018

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

  • Provenance de l'utilisateur 
  • Publié le 24/08/2018
Iryna P.
Owner
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2020

"Used be a good one; however, now it is horrible "

Commentaires: Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Avantages: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Inconvénients: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

  • Provenance de l'utilisateur 
  • Publié le 14/05/2020
Utilisateur vérifié
President
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 06/02/2020

"A value POS for small business"

Commentaires: In the end, eHopper is a creative merchant processing service that does offer more options to customers. It definitely saves upfront investment cost with the high quality terminal that is provided and zero processing fees. However, it can sometimes turn away customers who prefer using credit cards for their purchases instead of debit cards. It is too early to say whether the upfront savings outweight the long term costs associated with the service.

Avantages: The biggest benefit is not being charged processing fees for transactions and receiving a free touchscreen chip terminal (that doesnt attach to a mobile device). These 2 things set the company apart from other merchant processors. The app and dashboard is also nice and easy to use/navigate.

Inconvénients: Ironically, the biggest downside I can think of is how it actually avoids charging merchant fees (at least to the business owner). This is done by telling and charging the customer a surcharge for credit card payments and giving a discount for debit card purchases. This may or may not be a big deal for some people and I can see some customers indeed preferring the cash discount (given their credit card rewards dont offer better incentive). However, this practice may be frowned upon by others. This is already a common practice typical mom and pop shops often utilize, but not something commonly seen with major retailers. In that sense, social perception is also a factor to be considered.

  • Provenance de l'utilisateur 
  • Publié le 06/02/2020
Sheng A.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 12/11/2019

"Amazing app"

Commentaires: Very happy with ehopper. Works well on tablets and PC. Does not work on phones

Avantages: Ehopper is absolutely wonderful. Super easy, clear and professional looking interface. Allows for easy transactions and quickbooks integration. Really good customer support.

Inconvénients: To really unlock it's full potential you have to purchase the subscription. I would love to just pay a one time fee and be done with it but it seems everything is going in the way of subscriptions.

  • Provenance de l'utilisateur 
  • Publié le 12/11/2019