--- description: SPS Commerce : qu'en pensent les utilisateurs ? Lisez les avis clients sur SPS Commerce, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SPS Commerce - Avis, prix, tarif et abonnement - Capterra Belgique 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'EDI (Electronic Data Interchange)](/directory/30550/edi/software) > [SPS Commerce](/software/155593/sps-commerce) # SPS Commerce Canonical: https://fr.capterra.be/software/155593/sps-commerce Page : 1/22\ Suivant: [Page suivante](https://fr.capterra.be/software/155593/sps-commerce?page=2) > SPS Commerce va au-delà de la technologie EDI pour réduire la complexité, les frais et les risques liés à la gestion des relations entre partenaires commerciaux. > > Conclusion : 521 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SPS Commerce ? SPS Commerce est connecté à des dizaines de milliers d'entreprises du commerce de détail, ce qui permet de vous mettre rapidement en contact avec les partenariats qui vous tiennent à cœur, aujourd'hui et demain. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 521 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SPS Commerce - **Pays**: Minneapolis, É.-U. - **Entreprise fondée en**: 1987 ## Contexte commercial - **À partir de**: 20,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, chinois, chinois traditionnel, espagnol, français - **Pays disponibles**: Australie, Canada, Chine, Nouvelle-Zélande, États-Unis ## Fonctionnalités - Alertes/Notifications - Archivage et rétention - Gestion de l'e-commerce - Gestion des commandes - Gestion des exceptions - Gestion des expéditions - Gestion des fournisseurs - Gestion des retours - Prise en charge des bases de données - Rapports et analyses - Suivi des commandes - Third-Party Integrations - Traitement des commandes ## Intégrations (44 au total) - 3PL Warehouse Manager - Acctivate Inventory Management - Acumatica Cloud ERP - ApparelMagic - Aptean Food & Beverage ERP JustFood Edition - BigCommerce - Brightpearl - Dynamics 365 - Dynamics 365 Business Central - Extensiv Order Management - Fishbowl - Infor CloudSuite Industrial - JD Edwards EnterpriseOne - Jcurve ERP - Katana Cloud Inventory ... et 29 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'EDI (Electronic Data Interchange)](https://fr.capterra.be/directory/30550/edi/software) ## Catégories connexes - [Logiciels d'EDI (Electronic Data Interchange)](https://fr.capterra.be/directory/30550/edi/software) - [Logiciels de traitement des commandes](https://fr.capterra.be/directory/32618/order-fulfillment/software) - [Logiciels de gestion des commandes](https://fr.capterra.be/directory/30225/order-management/software) - [Logiciels PIM (Product Information Management)](https://fr.capterra.be/directory/30925/pim/software) - [Plateformes de dropshipping ](https://fr.capterra.be/directory/31819/dropshipping/software) ## Alternatives 1. [TrueCommerce EDI Solutions](https://fr.capterra.be/software/122910/truecommerce-edi-solutions) — 4.3/5 (535 reviews) 2. [1 EDI Source](https://fr.capterra.be/software/92420/edi-hq) — 4.6/5 (81 reviews) 3. [Pro\_EDI Translator](https://fr.capterra.be/software/92426/pro-edi-translator) — 4.8/5 (43 reviews) 4. [Commport's Integrated EDI](https://fr.capterra.be/software/1021963/commports-integrated-edi) — 4.4/5 (14 reviews) 5. [ConnectPointz](https://fr.capterra.be/software/181545/connectpointz) — 4.8/5 (60 reviews) ## Avis ### "review SPS" — 5.0/5 > **Bilel** | *8 mars 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Intégrations clés : La solution est reconnue pour ses intégrations prêtes à l'emploi avec les principaux ERP comme SAP, Microsoft Dynamics, Oracle NetSuite, Sage, > > **Inconvénients**: la plateforme n'est pas intuitive et nécessite une formation importante, tant pour les équipes informatiques que pour les utilisateurs métier. complexe et chronophage, nécessitant souvent l'aide de consultants, ce qui augmente les coûts. > > Le principal atout réside dans sa capacité à automatiser les échanges EDI (commandes, factures, avis d'expédition). Les utilisateurs se plaignent de délais de réponse très longs (plusieurs jours, voire une semaine), de l'incapacité des équipes support à résoudre les problèmes, et d'un manque de professionnalism ----- ### "Reliable EDI Platform with Strong Order Management Capabilities" — 5.0/5 > **Nilavarasan** | *1 juillet 2026* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: SPS Commerce provides a reliable EDI platform with good order management, secure data handling, and efficient transaction processing. It helps reduce manual work, improves data accuracy, and supports smoother business operations with regular updates and support. > > **Inconvénients**: SPS Commerce is a useful platform, but the setup and integration process can sometimes be complex. Performance can be improved when handling large order volumes, and faster support response for troubleshooting would make the overall experience better. > > Our overall experience with SPS Commerce has been positive. It is a reliable EDI platform that supports secure data exchange, order management, and improved transaction visibility. While setup, integration mapping, performance, and support response time can be improved, the platform adds good value by reducing manual work and improving business process efficiency ----- ### "Strong EDI Platform with Great Network Coverage and Room for Better Execution" — 4.0/5 > **Justin** | *1 juillet 2026* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: SPS Commerce has been a strong EDI backbone for our business. The platform gives us the ability to scale a complex retail and logistics network across customers, 3PLs, transportation partners, and internal systems. Their trading partner coverage is a major advantage, and when the right technical resources are engaged, SPS can move quickly and provide practical solutions. The transaction visibility, standard document support, and ability to support high volume EDI operations have been valuable as our network has grown. > > **Inconvénients**: The biggest opportunity is consistency around support ownership, project execution, and commercial transparency. At times, it can take too much effort to get clear answers on scope, pricing, map requirements, or who owns the next action. Some development quotes feel high when the request appears to align with standard EDI functionality, and annual contract reviews should include stronger data around usage, active trading partners, inactive customers, and optimization opportunities. SPS is powerful, but the customer experience would improve with cleaner handoffs, tighter accountability, and more proactive guidance. > > verall, SPS Commerce has been a valuable and important partner for our EDI operations. The platform supports a large and growing transaction network and has helped us connect with major retailers, logistics partners, and fulfillment providers. My experience has been positive from a capability standpoint, especially when working with knowledgeable SPS resources who understand both the technical and business impact of EDI. That said, SPS would be even stronger with more proactive account management, clearer project scoping, better contract utilization reporting, and more consistent follow through across support, implementation, and commercial teams. The foundation is strong, but the customer experience depends heavily on getting the right people involved. ----- ### "SPS review" — 3.0/5 > **Caryn** | *23 juin 2026* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: The SPS commerce platform is easy to navigate and utilize for business users. Fulfillment monitor is where I spend most of my time and it is easily searchable. Having SPS onboard our vendors frees up a lot of time and resources on our side. Our account team at SPS is very friendly. > > **Inconvénients**: There seems to be a huge knowledge gap between teammates from SPS Commerce and DMEDI. We utilize both programs and it's nearly impossible to get someone from DMEDI to assist when we have an issue. I can't utilize the support chat for DMEDI issues because they don't even have logins to the program. > > The account team I work with is very nice and I appreciate their partnership. However, it seems as if something is not revenue generating for SPS, the requests are not prioritized. The lack of communication between DMEDI and SPS is very frustrating even though it is the same company. ----- ### "SPS Commerce" — 5.0/5 > **Caden** | *25 juin 2026* | Produits chimiques | Taux de recommandation : 10.0/10 > > **Avantages**: SPS Commerce has excellent support and implementation teams. We got a lot of help setting up a multitude of tools with them. > > **Inconvénients**: We've had issues on multiple occasions with billing inconsistencies. We would often receive bills for things we knew we weren't meant to be billed for. > > Our organization has gotten a great number of benefits from using SPS Commerce. We've loved working with them. ----- Page : 1/22\ Suivant: [Page suivante](https://fr.capterra.be/software/155593/sps-commerce?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.be/software/155593/sps-commerce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées