---
description: Thryv : qu'en pensent les utilisateurs ? Lisez les avis clients sur Thryv, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique.
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title: Thryv - Avis, prix, tarif et abonnement - Capterra Belgique 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de CRM](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv)

# Thryv

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> Plateforme d'expérience client de bout en bout conçue pour les petites entreprises.
> 
> Conclusion : 538 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Thryv ?

Être propriétaire d'une petite entreprise peut représenter une charge considérable. Thryv a créé un logiciel simple pour aider les propriétaires à s'organiser, à communiquer avec leurs clients et à être payés, afin qu'ils puissent reprendre le contrôle.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 538 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Thryv
- **Pays**: Dallas, É.-U.
- **Entreprise fondée en**: 2011

## Contexte commercial

- **À partir de**: 99,00 $US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Australie, Barbade, Canada, Nouvelle-Zélande, États-Unis, Îles Caïmans

##  Fonctionnalités

- Accès mobile
- Analyse des sentiments
- Automatisation du marketing
- Base de données de clients
- Booking Management
- CRM
- Calcul des taxes
- Collecte de données multicanal
- Communication multicanal
- Confirmations/Reminders
- Demande d'avis
- Devis
- Email Reminders
- Envoi de SMS en masse
- Fonctions pour secteur de l'assurance
- Gestion de la disponibilité
- Gestion de plusieurs comptes
- Gestion des calendriers
- Gestion des campagnes
- Gestion des canaux
- Gestion des clients
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des contacts
- Gestion des rendez-vous
- Gestion des réponses
- Intégration multicanal de réseaux sociaux
- Marketing social
- Messagerie bidirectionnelle
- Messagerie planifiée
- Notification en cas d'avis émis
- Pages de renvoi et formulaires web
- Paiements en ligne
- Personnalisation de messages
- Planification automatisée
- Planification des campagnes
- Planification des campagnes
- Planification des publications
- Rappels
- Recherche/Filtre
- Rendez-vous récurrents
- Replanification
- Réponses automatisées
- Réservation en ligne
- Saisie de leads
- Suivi des interactions
- Surveillance des avis émis
- Synchronisation du calendrier
- Tableau de bord d'activités
- e-mail marketing

... et 47 fonctionnalités supplémentaires

## Intégrations (59 au total)

- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox
- Dropbox Sign
- Evernote Teams
- FullContact
- Gmail
- GoCanvas

... et 44 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software)
- [Logiciels de gestion de contacts](https://fr.capterra.be/directory/30016/contact-management/software)
- [Logiciels de lead management](https://fr.capterra.be/directory/30017/lead-management/software)
- [Logiciels d'agenda](https://fr.capterra.be/directory/30757/appointment-scheduling/software)
- [Logiciels de facturation](https://fr.capterra.be/directory/30015/billing-and-invoicing/software)

## Alternatives

1. [HubSpot Marketing Hub](https://fr.capterra.be/software/171840/hubspot-marketing) — 4.5/5 (6258 reviews)
2. [Zoho CRM](https://fr.capterra.be/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
3. [Systeme.io](https://fr.capterra.be/software/198994/systeme) — 4.8/5 (2130 reviews)
4. [Brevo](https://fr.capterra.be/software/132996/brevo) — 4.6/5 (3523 reviews)
5. [ActiveCampaign](https://fr.capterra.be/software/79367/activecampaign) — 4.6/5 (2571 reviews)

## Avis

### "Great Strategic Partner" — 5.0/5

> **Charles** | *24 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: There Customer Support and the Sales Team are terrific. We have been working with Thryv for probably going on two years roughly. The value for the money is tremendous  and they have a great staff on their team.
> 
> **Inconvénients**: Noting I can think of at the moment. I'm very happy with the product. The goal is to learn the different products they offer.
> 
> Awesome and looking forward with our continue partnership. The team is great to work with. The value customer satisfaction.

-----

### "Review of Thryv" — 5.0/5

> **Phillip** | *1 mai 2026* | Divertissement | Taux de recommandation : 9.0/10
> 
> **Avantages**: A lot of features that allow me to operate my business.  The text and email campaigns are easy to use and very beneficial.  Also, my account rep \[sensitive content hidden\] is always very attentive and knowledgeable when I need him or need to ask questions.
> 
> **Inconvénients**: Their social media platform needs work for sure.  I wasn’t a fan of their social media platform and we tried to work with them but ultimately had to use a different company for that.
> 
> Overall, great experience.  The account representative is great.  He’s helped tremendously and offers me additional add ons but doesn’t apply pressure for me to sign up for the add ons.

-----

### "Wanting more" — 3.0/5

> **Justin** | *5 juin 2025* | Immobilier | Taux de recommandation : 0.0/10
> 
> **Avantages**: My favorite part of Thryv was the single inbox for all of our channels.  I also enjoyed they would auto post social items for us.
> 
> **Inconvénients**: The software did not meet our needs for customer experience.  We needed customers to have the ability to pick and choose items from a quote on their own without having to correspond or ask the sales person for help.
> 
> I would describe my overall experience as mediocre.  The software works and is reliable, but leave a lot to be desired

-----

### "Thryv is worth having for your business" — 5.0/5

> **Eva** | *18 juin 2026* | Comptabilité | Taux de recommandation : 10.0/10
> 
> **Avantages**: The security for Thryv we have no problems with and the value for the money is top notch. If we have a problem with anything we can either have a text conversation or call them up and they will resolve the issue as soon as possible. The invoicing is also good as it sends it to our clients phone so they are aware of it instead of to their email. The appointment management keeps us on track and notifies us each day to our email
> 
> **Inconvénients**: There is nothing that we don't like about Thryv. Everything is up to what we need to stay in contact with our clients.
> 
> The overall experience with Thryv has been very good. Between the customer support and being able to send files to the clients and receive files from the clients and also being able to have text and email conversations it is top notch.

-----

### "High Praise for Thryv for Small Businesses" — 5.0/5

> **Drake** | *23 avril 2026* | Cabinet d'avocats | Taux de recommandation : 10.0/10
> 
> **Avantages**: The Existing and New Client appointment management has helped our office immensely.  It allows continues appointment request by our customers and for the whole office to schedule, see what others schedule and interact with our clients through a shared email inbox which also allows document submission.
> 
> **Inconvénients**: Printing calendar feature requires a bit of a trick to print a calendar without the Thryv side bar covering half the page.  There is a workaround.
> 
> 100% changed my practice.  The client interaction has increased 500% streamlining time needed for existing and potential new customers.

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## Liens

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