---
description: Thryv : qu'en pensent les utilisateurs ? Lisez les avis clients sur Thryv, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique.
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title: Thryv - Avis, prix, tarif et abonnement - Capterra Belgique 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de CRM](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv)

# Thryv

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> Plateforme d'expérience client de bout en bout conçue pour les petites entreprises.
> 
> Conclusion : 533 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Thryv ?

Être propriétaire d'une petite entreprise peut représenter une charge considérable. Thryv a créé un logiciel simple pour aider les propriétaires à s'organiser, à communiquer avec leurs clients et à être payés, afin qu'ils puissent reprendre le contrôle.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 533 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Thryv
- **Pays**: Dallas, É.-U.
- **Entreprise fondée en**: 2011

## Contexte commercial

- **À partir de**: 244,00 $US
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Australie, Barbade, Canada, Nouvelle-Zélande, États-Unis, Îles Caïmans

##  Fonctionnalités

- Accès mobile
- Analyse des sentiments
- Automatisation du marketing
- Base de données de clients
- Booking Management
- CRM
- Calcul des taxes
- Collecte de données multicanal
- Communication multicanal
- Confirmations/Reminders
- Demande d'avis
- Devis
- Envoi de SMS en masse
- Facturation
- Factures personnalisables
- Fonctions pour secteur de l'assurance
- Gestion de la disponibilité
- Gestion de plusieurs comptes
- Gestion des calendriers
- Gestion des campagnes
- Gestion des canaux
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des contacts
- Gestion des dossiers patients
- Gestion des pipelines
- Gestion des rendez-vous
- Gestion des réponses
- Intégration multicanal de réseaux sociaux
- Marketing multicanal
- Messagerie bidirectionnelle
- Messagerie planifiée
- Notification en cas d'avis émis
- Pages de renvoi et formulaires web
- Paiements mobiles
- Personnalisation de messages
- Planification automatisée
- Planification des campagnes
- Planification des publications
- Rappels
- Recherche/Filtre
- Rendez-vous récurrents
- Réponses automatisées
- Réservation en ligne
- Suivi des interactions
- Suivi des médias sociaux
- Surveillance des avis émis
- Synchronisation du calendrier
- Tableau de bord d'activités
- Traitement des paiements

... et 47 fonctionnalités supplémentaires

## Intégrations (59 au total)

- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox Business
- Dropbox Sign
- Evernote Teams
- FullContact
- Gmail
- GoCanvas

... et 44 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software)

## Catégories connexes

- [Logiciels de CRM](https://fr.capterra.be/directory/2/customer-relationship-management/software)
- [Logiciels de gestion de contacts](https://fr.capterra.be/directory/30016/contact-management/software)
- [Logiciels de lead management](https://fr.capterra.be/directory/30017/lead-management/software)
- [Logiciels d'agenda](https://fr.capterra.be/directory/30757/appointment-scheduling/software)
- [Logiciels de facturation](https://fr.capterra.be/directory/30015/billing-and-invoicing/software)

## Alternatives

1. [HubSpot CRM](https://fr.capterra.be/software/152373/hubspot-crm) — 4.5/5 (4470 reviews)
2. [Zoho CRM](https://fr.capterra.be/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
3. [Bigin by Zoho CRM](https://fr.capterra.be/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
4. [Salesforce Sales Cloud](https://fr.capterra.be/software/61368/salesforce) — 4.4/5 (18790 reviews)
5. [Dynamics 365](https://fr.capterra.be/software/157279/dynamics-365) — 4.4/5 (5834 reviews)

## Avis

### "Great Strategic Partner" — 5.0/5

> **Charles** | *24 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: There Customer Support and the Sales Team are terrific. We have been working with Thryv for probably going on two years roughly. The value for the money is tremendous  and they have a great staff on their team.
> 
> **Inconvénients**: Noting I can think of at the moment. I'm very happy with the product. The goal is to learn the different products they offer.
> 
> Awesome and looking forward with our continue partnership. The team is great to work with. The value customer satisfaction.

-----

### "Thryv is worth having for your business" — 5.0/5

> **Eva** | *18 juin 2026* | Comptabilité | Taux de recommandation : 10.0/10
> 
> **Avantages**: The security for Thryv we have no problems with and the value for the money is top notch. If we have a problem with anything we can either have a text conversation or call them up and they will resolve the issue as soon as possible. The invoicing is also good as it sends it to our clients phone so they are aware of it instead of to their email. The appointment management keeps us on track and notifies us each day to our email
> 
> **Inconvénients**: There is nothing that we don't like about Thryv. Everything is up to what we need to stay in contact with our clients.
> 
> The overall experience with Thryv has been very good. Between the customer support and being able to send files to the clients and receive files from the clients and also being able to have text and email conversations it is top notch.

-----

### "Thryv - vous pouvez faire mieux" — 3.0/5

> **Tom** | *7 mars 2025* | Photographie | Taux de recommandation : 4.0/10
> 
> **Avantages**: J'ai aimé le fait qu'il y avait de nombreuses fonctions gérées dans une seule empreinte
> 
> **Inconvénients**: Thryv est devenu trop coûteux et original, et ils ont externalisé leur support technique à l'étranger.
> 
> Au début, j'étais assez satisfait de Thryv en tant que CRM, mais au fil du temps, l'utilisation du système est devenue de plus en plus frustrante en raison des performances constantes sur un ordinateur de bureau (Mac ou PC), du fait de devoir commencer à payer pour des fonctionnalités supplémentaires et de la qualité globale, ou du manque de qualité, que je recevais pour mon abonnement mensuel.

-----

### "Exceptional service" — 5.0/5

> **Gary** | *24 avril 2026* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: I have been working with the Thryv platform and  \[sensitive content hidden\] for the last few years to improve my CRM communications, as well as the management of our website and social media platforms.  \[sensitive content hidden\] is extremely knowledgeable, as are his associates. With their platform and knowledge, we have greatly improved our marketing exposure and client communications across the board. If you are looking for expertise and prompt, reliable services, I highly recommend Thryv and  \[sensitive content hidden\]\!
> 
> **Inconvénients**: The standard Social media post program was a little hit or miss. Many of the general posts did not reflect the quality of work that we perform. I am excited about the new concierge service to handle this aspect of our program
> 
> My overall experience has been excellent.  \[sensitive content hidden\] and his associates are very responsive to our needs. They are always improving the creativity of our marketing and are very knowledgeable about recent trends and technology improvements.

-----

### "Worth Every Penny" — 5.0/5

> **Mary** | *17 juin 2026* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: \[sensitive content hidden\] is our business adviser and is irreplaceable\! Everything I don't think to ask, she already has an answer for and anticipates every situation. \[sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we expect from their services. They're prompt with appointments and I can always depend on them making time for me. I absolutely love the customer service at Thryv and find them one of the most valuable resources that is helping our business grow and "thryv"\! Thank you two so much\!
> 
> **Inconvénients**: I don't really have anything bad to say about Thryv. Starting with a new company and a new portal can always be confusing but they explain everything I don't understand and are very patient.
> 
> Absolutely love Thryv\! They're consistent and supportive through every process whether it's understanding the SEO side of things or ideas on how to improve our website.

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