Description de HoneyBook
HoneyBook rationalise et automatise l'expérience de vos clients, de la demande à la facture finale.
Qui utilise HoneyBook ?
Photographes professionnels, concepteurs web, fleuristes, organisateurs de mariage, maquilleurs, planificateurs d'événements, DJ, traiteurs, designers d'intérieur, designers de mode, designers graphiques.
Où peut-on déployer HoneyBook ?
Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile)
À propos de l'éditeur
- HoneyBook
- Situé à Cedar Hill,, É.-U.
- Fondé en 2013
- Support téléphonique
- Chat
Pays disponibles
Canada, États-Unis
Langues
anglais
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À propos de l'éditeur
- HoneyBook
- Situé à Cedar Hill,, É.-U.
- Fondé en 2013
- Support téléphonique
- Chat
Pays disponibles
Canada, États-Unis
Langues
anglais
HoneyBook en vidéos et en images
Comparez le prix du logiciel HoneyBook avec ses alternatives
Fonctionnalités - HoneyBook
HoneyBook - Alternatives
Avis sur HoneyBook
Christina
The Best Client Management Resource-- goes beyond normal software
Commentaires: Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Avantages:
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Inconvénients:
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Réponse de l'équipe de HoneyBook
il y a 3 ans
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
Kaycee
Honeybook is a game-changer for Service Oriented Small-Businesses
Commentaires: The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion. Honeybook totally fixed that problem for me. I don't have to give a laundry-list of payment methods or pay for additional payment services, wait around for physical checks, or process e-checks. My customers just plop in their card information and then it hits my bank account. SO. NICE.
Avantages:
Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale. With other software I've struggled to receive timely payments, or contract signatures. Not anymore!
Inconvénients:
The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers. Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.
Phi
1 out of 5 Stars for Honeybook - Look else where
Commentaires: I would rank the company 1 out of 5 stars. Great idea but after using it for 4 months or so, we had a lot of communication problems with our clients, for example, our emails were getting lost in our client spam folders. We paid for the whole year and cancelled to hopefully get partial refund. Totally our fault that it was past 60 days because we want to keep trying to make it work so we weren't able to get any money back. It sucks but oh well, the worst part is that a conversation that could have taken 10 minutes turned into 3 days because the company had no urgency for customer support. I would suggest going with a different company.
Avantages:
They had a great idea to streamline and help manage small businesses.
Inconvénients:
Customer support. A conversation that could have taken 10 minutes turned into 3 days because the company had no urgency for customer support. I would suggest going with a different company.
Charlie
Alternatives envisagées :
Solid Payment Invoicing & Proposal Tool
Commentaires: 8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.
Avantages:
I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running
Inconvénients:
After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes. Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away. It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day. It's the #1 feature request they need to get updated.
Melanie Latrelle
Alternatives envisagées :
I'm glad I found Honeybook!
Commentaires: My experience has been great. It keeps my organized and I have recommended to other people for their business.
Avantages:
I like that the interface is easy to use and navigate and is visually appealing. I can track my leads and communicate with them and send emails and send updates and invoices, contracts, and receive payments all in one place. It keeps my business organized. I like the mobile app for business on the go. The customer support is helpful and responsive. Love the scheduling app! It has replaced my previous scheduler.
Inconvénients:
I want more email customization - better html features - add photo to my signature, add gifs, rename buttons and add them wherever I want in the email. I'd like it to manage my items better - have a place where I can update item pricing and descriptions and archive old items. I'd like better customization around the contact forms. Be able to match the text and font and fields closely to my website so that it integrates better onto my design. Be able to change colors of text and lines, and fonts and customize the lead contact form better.
