Retail Pro

par Retail Pro International

Qui utilise Retail Pro ?

Plus de 159 000 utilisateurs de secteurs spécialisés dans le commerce de détail, tels que les vêtements, les chaussures, le luxe, l'électronique, les cadeaux, les jouets, les biens de consommation courante, l'ameublement, les bijoux, les articles de sport, etc., font confiance à Retail Pro.

Description de Retail Pro

Retail Pro est une plateforme logicielle pour points de vente spécialisée, flexible et indépendante des appareils avec système de caisse performant, gestion des stocks et des inventaires, promotions, gestion client et des employés, back-office, performances et reporting des ICP. Les commerces de détail peuvent utiliser Retail Pro pour éviter la fragmentation des données et l'adapter aux besoins précis de leur flux de travail, de leur marque et de leurs besoins commerciaux, qu'ils opèrent en tant que franchise, magasin d'entreprise, point de vente ou commerce de détail avec plusieurs filiales, partout dans le monde.

Informations sur Retail Pro

Retail Pro International

http://www.retailpro.com

Fondé en 1987

Prix de Retail Pro

Retail Pro n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Vidéo de Retail Pro
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Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

Retail Pro - Fonctionnalités

  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing

Logiciels de gestion de points de vente : afficher la liste complète

Retail Pro - Logiciels similaires

Plus d'alternatives à Retail Pro

Avis sur Retail Pro

Afficher 5 avis sur 68

Note globale
4,1/5
Facilité d'utilisation
4/5
Service client
4,4/5
Fonctionnalités
3,9/5
Rapport qualité-prix
2,9/5
Robert S.
Retail Pro Administrator
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 13/04/2018

"Retail Pro 9"

Commentaires: I have been a Retail Pro Admin now for years. I know that if I ever have an issue pop up, I can call my RPro business partner at any time of the day, even 2 am, which I have done. I get the same high quality and knowledgeable support I need at the time.

Avantages: It’s ability to provide a one-stop shop. It has everything a business needs to succeed as software goes. Along with it knowledgeable business partners is an excellent choice to support your retail business

Inconvénients: New more knowledge based support. When I access my portal, the limited amount of user information is disappointing

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 13/04/2018
Jose miguel S.
Software Development Team Manager
Logiciels, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 05/12/2019

"Full Stack Retial Software"

Commentaires: I install Retail Pro for several Clients in America, with different requirements and Retail Verticals, but one common requirement is allow software to connect with thier ERP, and with the Retail Pro strong API, you can accomplish this. So, my experience has been mostly very positive.

Avantages: I've been using Retail Pro since version 8 and now We are on Prism, which is a huge update and change of mind for Retail Pro user... but for the good.
Retail Pro Prism its a store distributed web application now, with this I mean that you can have one Retail Pro server per store, in a multi store chain kind of business. As a web application, it uses AngularJS as a front end, allowing a incredible flexibility to customize the User Interface, so you can create your own look and feel for the system, not only for the Cashier view, but for all the modules. About that, you have:
- Inventory
- Vendors and Purchases
- Transfers
- Customers
- POS
- Physical Inventory
- Inventory Adjustments
- Customer Loyalty
So, you see... It is the full package. One more thing: their global support with their partners around the globe will give your peace of mind for your multi store chain in almost any country, to name a few (Full North/Central/South America, Full EU, Some EMEA, Full ASIA, some Africa).

Inconvénients: Cost, period...
But you are paying a Porsche for a Porsche, you know what I mean. This is a serious Retail software, for serious Retail business.
You can use it in small business as well, as its perfectly scalable. So, If you foresee a bright future in your Retail Business, you can bet on Retail Pro.

  • Provenance de l'utilisateur 
  • Publié le 05/12/2019
Steve S.
owner
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    1/5
  • Support client
    4/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/12/2017

"Retail Pro 9.4 is a very unfortunate product."

Commentaires: V9.4 is very very slow and without features or benefits to offset the moving from V8 to V9.4. If you love lack of features and watching a spinning wheel you will love Rpro 9.4

Avantages: ECM polling replace the 32 bit polling in Rpro 8.6. In theory this allows close to real time updates to your main. unfortunately, seeing it failing for various reasons with no logs or error message to help navigate.Therefore, Never know if it works or not. The Retail Pro dealer has been helpful in trying to fix the numerous issues with Rpro.

Inconvénients: Unbelievably slow. We have had replaced all hardware with SSD, tons of ram and fast processors. Views, filters, moving from Sales to Customer management system pauses each step of the way. Even direct connect to server does little to speed up process. Missing most basics elements. Can not view inventory by sold as this element is missing from filter. Likewise, Cannot view on order in inventory as this most basic feature is also missing from filters. We currently 95,000 active SKU very hard to manage as system is so slow. My Rpro dealer blames it on the Oracle data base.
Reporting in 9.4( why we have the system) is basically missing. We have to export all of the 9.4 data into our old 8.6 in order to run even the most basic reports. Therefore we are essentially running two systems. 9.4 heavy data base requires more management and is expensive and time consuming. If an emergency reinstall is needed it might take a while. Rpro 9.4 only allows one EFT interface. End user is stuck in a noncompetitive relationship with POS EFT which has it owns struggles. Have been with Retail Pro Since 1998. Been on V8 since 2004. V8 while not the most advanced product in the market place was a stable

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/12/2017
Dale J.
Co-owner
Meubles, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 23/02/2017

"Retail Pro"

Commentaires: We purchased over 15 years ago when we first opened and it was very expensive. We use a very limited amount of what it is capable of doing. POS and limited inventory control. One reason is because the report feature is not very user friendly and every time you pick up the phone with a question you get a bill. For example, why can't I run a report on my inventory balance for a previous day? Overall I am happy with it I just think I bought more than I needed.

Avantages: Easy to navigate and does what I need it to do.
Minimal issues with the software.
When we first started using it and issues would arise the support staff was always available.

Inconvénients: Needed more hands on tutorial classes up front. There are a lot of things the software is able to do, I just don't know how to use it.
"Reports" feature is not very user friendly.
Support staff or sales person should follow up each year with updates and latest technology and no one does. They did the first few years but not any more.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 23/02/2017
Brian W.
Articles de sport
  • Note globale
    4,5/5
  • Facilité d'utilisation
    3,5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 11/03/2014

"I'm a managing partner and CIO."

Avantages: It does 90% of everything we want & need. Frankly, that other 10% is probably unrealistic without custom programming. We get awesome tech support when needed, and I especially love the live chat feature that lets us ask quick questions. The product is very quick and easy to train an employee on and setting up levels of permission is awesome. We're able to delegate job duties easily with the different features. Receiving is a perfect example. That workstation is set up to be used completely differently than our cash registers. For example, we have three cash registers our of eight total machines running Retail Pro. Each has a unique function, and the software works well in supporting those varied functions simultaneously.

Inconvénients: Some of the more intricate details of the software take quite a while to learn. It's easy for an average sales associate to use the main functions, but some of the higher level features get complex. The software can be "quirky" with some old features that were added on to, so there are features that are not intuitive. An example is polling: some things happen automatically and others require initialization. Like every time we add an employee to the system, it's a process to get them into other locations and requires higher-level knowledge.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 11/03/2014