Pour qui ?
Construire une communauté pour l'entreprise.
Notes moyennes4 avis
- Note globale 5/5
- Facilité d'utilisation 5/5
- Service client 5/5
- Fonctionnalités 4.2/5
- Rapport qualité-prix 5/5
Informations sur le produit
- À partir de 19,00 $US/mois
- Version gratuite Non
- Essai gratuit Oui
Cloud, SaaS, web
Formation en ligne en direct
Informations sur l'éditeur
- Fondé en 2017
En savoir plus sur MyTalk
MyTalk est une plateforme de gestion communautaire complète qui permet aux entreprises de créer leur propre communauté afin de développer le service client, de générer des revenus, d'améliorer l'expérience client et la satisfaction tout en réduisant les coûts d'assistance. Construire une communauté peut renforcer le service client. Résoudre le problème du client n'offre que la moitié de la réponse. En fournissant une plateforme pour interagir avec d'autres clients et fournir des commentaires, une relation durable se crée qui transformera l'entreprise.
MyTalk - Fonctionnalités
- Discussions et forums
- Gestion de contenu
- Gestion de site web
- Gestion des abonnements
- Gestion des groupes
- Gestion des médias sociaux
- Gestion des événements
- Idéation et production participative
- Modération de contenu
- Répertoire de membres
- Arbre de décision
- Forums de discussion
- Gestion de contenu
- Gestion de la base de connaissances
- Portail libre-service
- Recherche en texte intégral
Avis les plus utiles sur MyTalk
Publié le 12/09/2018
Fantastic place to start a community
Commentaires: Own community help us improve customer support and give us more organic traffic from SEO. Our customer now can provide us with valuable feedback about our product, new features and offer new ideas.
Avantages: Mytalk helps improve communication and connectivity. The platform enables you to engage with people from around the world. It has a lot of useful features; however, they are very easy to use. Mytalk lets you create an online workplace where you can discuss projects and other work-related questions. It has definitely improved the productivity, motivation and team spirit in our organization.
Inconvénients: We have been using the platform for some time now and have not seen any drawback.
Publié le 17/09/2018
Great place to build an online community
Commentaires: We would definitely recommend Mytalk.
Avantages: Mytalk website looks incredible. It allows you to personalize a lot. It is very easy to use, so you do not need to have any manual or training. We use Mytalk in many ways. However, we mainly need it to build a strong online community for our employees, such as authors, editors, proofreaders and so on. Mytalk is a platform that we use to create a community to discuss our journals, magazines. We were able to increase our online visibility and improve our connections with the research community.
Inconvénients: So far, we have not noticed any issues with the platform
Publié le 23/12/2019
A very good software for online community connect.
Commentaires: Overall it is very satisfying and easy to platform.
Avantages: MyTalk is a very good platform to ask up your queries and to provide solution to many people's queries. This platform provides you one the best online community.
Inconvénients: I cannot find any negative points so far. And I don't think this app is gonna have any negative points in the future also.
Publié le 13/08/2018
The platform provides a great user experience, easy to use.
Commentaires: We are very happy with the platform. The Mytalk team is very helpful and professional. Their appealing approach and friendly manner made us feel encouraged and confident from the very start.
Avantages: Mytalk became the answer to our problems. We have been using a number of leading platforms, which have a set of nice features but were lacking personalisation. The support from Mytalk dedicated team was excellent. They were always prompt with technical resolutions. Before using Mytalk, we had a number of problems connecting and engaging with our followers and members. Moreover, we used to have a number of various software for different admin system. It was very time-consuming. With Mytalk, we finally have a global online community that allows us to understand our users, adjust our work to bring them more value. We were able to make our customers feel special and valued. As the platform is so easy to use, we can spend more time communicating with our online community.
Inconvénients: We cannot really think of any cons of Mytalk.