17 ans à aider les entreprises belges
à choisir le meilleur logiciel
EngageBay CRM
Description de EngageBay CRM
Concevez et envoyez des e-mails attrayants et engageants et lancez des campagnes d'e-mail marketing en cliquant simplement sur un bouton. Améliorez considérablement vos conversions en utilisant les formulaires web. Créez des pages de renvoi incroyables à l'aide d'un simple outil glisser-déposer. Entretenez votre public grâce à l'e-mail marketing automation. Améliorez votre efficacité commerciale en automatisant les tâches quotidiennes. Engagez votre public sur les réseaux sociaux comme un pro. Conservez tous vos supports de vente et de marketing en un seul endroit, accessibles depuis n'importe quel appareil.
Qui utilise EngageBay CRM ?
Les petites et moyennes entreprises qui recherchent un logiciel de vente et de marketing tout-en-un abordable pour acquérir, engager, entretenir et transformer les visiteurs en clients.
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EngageBay CRM
Avis sur EngageBay CRM
Une bonne apllication
Avantages:
Engagebay est une application complète facile à prendre en main à un prix raisonnable..
Inconvénients:
Le nombre de mails à envoyer qui est assez limité dans un premier temps
Perfect for small businesses
Commentaires: Pretty satisfied. Good solution at this price (free :-) (I use only the help desk module for now).
Avantages:
It's very modular. You can use just the required feature without paying for extra modules. This means that it can be adapted to any business. For example, in my business, I only need the help desk feature for now, which is free, by the way! It's nice to know that I can add the marketing module if one day I decide to do some email marketing automation.
Inconvénients:
I have no complains so far, and I have been using it for 2 years.
Alternatives envisagées :
A dizzying array of tools in a nice, integrated package
Commentaires: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.
Avantages:
The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.
Inconvénients:
It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.
EngageBay Review
Avantages:
What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution
Inconvénients:
What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained
Engagebay Review
Commentaires: Disappointing tbh! It's not my decision on whether we keep with it so I guess we'll see how it goes over the next couple of months and if some of the issues above can be fixed then that may help keep us onboard.
Avantages:
I've been told it's a lot cheaper than Hubspot and new features are being added all the time - so that's a positive I guess and the support team are helpful/responsive.
Inconvénients:
Just feels clunky - the synch between emails is hit and miss in terms of how long it takes for them to appear in Ebay - also the fact that against an individual, company, deal you can't just see a complete list of all emails or other updates (from anyone) in one simple date ordered list is really frustrating - I think this is what the "activity" tab is probably trying to do but certainly isn't there yet.It could really do with some quick exports too for where you have got a groups of contacts, companies or deals that you just need to quickly get out into a csv for some other work - perhaps you can do this but it's not obvious Also colleagues have told me the campaigns/broadcast elements are no way near as good as hubspot and also the calendar/task list element needs more work.