Utilisation de SIP.US

Des milliers de clients issus d'un ensemble diversifié de marchés utilisent cette solution. Elle s'adresse à quiconque souhaite tirer parti de la puissance d'un trunk SIP.

Description de SIP.US

SIP.US est un prestataire de services de trunk SIP de classe professionnelle pour les systèmes IP-PBX et les adaptateurs téléphoniques analogiques/numériques. Les trunks SIP fonctionnent sur votre propre connexion Internet haut débit et des forfaits illimités sont proposés. Sa configuration facile, son réseau de niveau 1 et son puissant panneau de configuration SIP en libre-service en ont fait le leader des fournisseurs SIP à la demande. Depuis 2007, SIP.US se concentre uniquement sur les services de trunk SIP. Essayez ce service instantanément en créant un compte gratuit en moins de 60 secondes dès aujourd'hui.

Informations sur SIP.US

SIP.US

https://www.sip.us/

Fondé en 2007

Prix de SIP.US

SIP.US est disponible à partir de 24,95 $US/mois. SIP.US n'est pas disponible en version gratuite mais propose un essai gratuit. Consultez ci-dessous les informations détaillées concernant le prix de SIP.US.

À partir de

24,95 $US/mois
Consulter les tarifs

Version gratuite

Non

Essai gratuit

Déploiement

Cloud, SaaS, web

Formation

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

SIP.US - Fonctionnalités

Logiciels de VoIP
Communications unifiées
Contrôles/Permissions d'accès
Enregistrement des appels
Gestion des contacts
Liaisons SIP
Routage des appels
Serveur vocal interactif (SVI)

Avis sur SIP.US

Affichage de 5 avis sur 71

Note globale
4.8/5
Facilité d'utilisation
4.7/5
Service client
4.7/5
Fonctionnalités
4.6/5
Rapport qualité-prix
4.7/5

Great for trunks and hosted Asterisk

Publié le 04/06/2019
Paul A.
Co Founder
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It provides an automated IVR service for our clients, and routes inbound calls to our operators.

Avantages: We have had a hosted asterisk service with SIP.US for almost 8 years and we liked that we have been able to add custom code to our service to be able to better meet our needs

Inconvénients: There hasn't been anything that I would describe as a con.

Mostly good, some missing features

Publié le 05/06/2019
Kimani D.
SaaSOps Engineer
Logiciels, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall we are very happy with the SIP.us solution. We have contractors all over the world, so having the ability to call people all over

Avantages: - Ease of integration with the PBX (we use Asterisk)
- Clear user guide and documentation

Inconvénients: - Mostly good for calls made to North American and western-European numbers. Not so good for international calls, especially to some countries - India, Russia and some Eastern-European countries (Romania, Bulgaria, Armenia come to mind). Some providers in these countries seem to detect that our calls are Voip calls and block them. And we have raised this issue with SIP.us, but received no feedback. This means we have to spend more money making phone calls via Skype. And Skype calls are expensive but always go thru, unlike calls made via Sip.us trunk lines. Now, I understand you may say it is not your fault that telcos are blocking calls made thru SIP. But from my PoV as a customer, what I see is simply that Skype-made calls work where SIP-made calls are failing to go through. So what is Skype doing that SIP cannot?

Good service, great provider, tad pricey though

Publié le 12/06/2019
Tj P.
IT Director
Aviation et industrie aéronautique, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall experience has been good. The major thing I wish they had is a 24/7 phone number that I could pick up the phone and call for tech support. When we do cutovers and new projects it's usually done after hours or on a weekend to avoid cutting into business hours, so having support 24/7 would be hugely important to tech people like me.

Avantages: Service is outstanding, don't have to deal much with dropped calls or latency issues. The web interface is intuitive and easy to use, and most importantly the support is pretty good (email/ticket only though, really wish they offered more support over phone)

Inconvénients: I don't think they have phone support that you can call in normal, if they do please let me know and I'll modify this review. Only other drawback is cost is a tad higher than some others out there. But SIP.US is pretty easy and reliable.

Your experience may vary

Publié le 12/06/2019
Charles M.
IT Solutions Developer
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2/5
Facilité d'utilisation
3/5
Fonctionnalités
1/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I inherited the phone system from the original individual whom had passed away prior to my being hired. Though the user experience has changed with an overhaul over the main site itself, there are still many things that are a pain to do. The bills are also very vague & fixing charges has been a massive pain. Items will have generic listings and refer to something you wouldn't have even thought of. I've tried since January to get credited for an item I was told was 1 thing but turns out it was something we no longer had and while it was removed, the credit was never applied. Weeks can go by without a response to a query or action is taken without a response back. Part of these issues could very well be that I am not the primary on account, but I am the one that handles it. Improving the communication could possibly do wonders for the business as a whole.

Avantages: You can login via root and make changes to system via command line. This can be a big plus if you're wanting to make custom edits or security changes to the system to meet your companies' needs.

Inconvénients: The servers were not kept up to date by provider as I was told they would be, so our software has fallen too far behind the current available branches to update. This mostly means I have to keep within specific lines of phones and forced to manually deploy each new phone. This also means that I don't have access to command line tools I would normally have to trouble shoot connection issues the OS is way out of date as well and can't be updated without a massive headache which I haven't found to be worth the effort.

Fantastic SIP Provider With Excellent Technical Support

Publié le 05/06/2019
David L.
Software Engineer
Télécommunications, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use SIP.US as the phone provider for our office's 40-extension phone system. We currently have toll-free and local numbers (DIDs) with them as well as some fax numbers.

Avantages: - Completely self-service website.
- Fantastic technical support that responds within minutes, usually.
- Automated number port-in process.
- Huge inventory of DIDs across the country.
- SMS service is available on most DIDs.

Inconvénients: - Website is a little outdated.
- Pricing is just fair, not great.