PRgloo
Description de PRgloo
PRgloo offre aux équipes multimédias internes, aux parties prenantes et aux équipes de communication interne, une plateforme efficace pour gérer tous les aspects de leur fonction de communication, y compris la gestion des demandes, la salle de presse, la publication des communiqués de presse, les réseaux sociaux, ainsi que l'engagement et la couverture des influenceurs.
La plateforme propose une interface élégante avec des fonctionnalités de recherche et de visualisation performantes et constitue un outil pratique, tant pour les employés que la direction.
Qui utilise PRgloo ?
Toutes les équipes de relation publique/communication avec les médias, de gestion des parties prenantes et de communication interne pour tous les marchés.
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Helena
Making a big difference to our team
Commentaires: We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system! From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub. Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.
Avantages:
It's simple yet powerful, easy to use and works really well for us. We're able to track our conversations with the media easily and see what colleagues are working on at a glance.
Inconvénients:
We've had a little confusion over topics, themes and tags within PRGloo, but that's more teething troubles on our part. Once we dig deeper into reporting and use it for longer, we're confident of ironing this out.
Réponse de l'équipe de PRgloo
il y a 4 ans
Thanks so much for the glowing feedback. We're really pleased that you are enjoying using the platform and that you're happy with the support that we have provided in setting you up. Please let us know how you get on with topics, tags and themes, and we'll happily provide any additional support to help you iron out any problems.
Andrew
GEO Review
Avantages:
The software is accessible and easy to use, ensuring you can easily view and log calls. The option to collectively group statements under a heading is also very useful, helping you easily see how a subject has evolved every time you have taken a call.
Inconvénients:
The database of journalists can be lacking in individual details for journalists when compared to rivals, it is however useful that you can update it yourself once you have those details.
Réponse de l'équipe de PRgloo
il y a 4 ans
Thanks for taking the time to review PRgloo. We're glad you and your team are enjoying using the platform. Our database has over 70,000 entries of journalists and news organisations. On a daily basis the team look at distribution issues, social media changes, social media errors and customer requests. Our highest priority is ensuing the platform is GDPR compliant. In some cases, journalists have requested they not be including in database lists and therefore we are unable to include those contacts. However, we are aware that many of our customers have great relationships with journalists so we do make it very easy for you to store this information on any record we hold. We'd be happy to show you how to do this and also how to make the best use of our research team who are there to support you in locating the best contacts for your campaigns.
Myles
Alternatives envisagées :
Good software package for what we want
Commentaires: Very good. Overall we're very pleased with it. It helps us put together reports for our Executive Board
Avantages:
I like the ease in being able to link cuttings with statements/releases I like the extensive contacts data base I like being able to set up separate groups to send information out to
Inconvénients:
I'd like to be able to know which of our contacts have opened/read things we've sent to them
Réponse de l'équipe de PRgloo
il y a 3 ans
Thanks for taking time to leave a review. We're glad you enjoy using the system and that our software meets your needs. We've been in touch to talk you through how you see the read/open rates of things you've sent to contacts and hope you are using this functionality more regularly now. We also want to thank you for the recommendations and referrals you've made to other PR professionals about using PRgloo.
Lisa
Alternatives envisagées :
Simple and straight forward
Commentaires: It allows us to store and monitor our press enquiries in one place, plus easy access to approved statements.
Avantages:
It's easy on the eye, simple to use and adaptable to meet our needs as an organisation.
Inconvénients:
It would good if you could hide some of the fields, to make the conversation form much simpler.
Réponse de l'équipe de PRgloo
il y a 4 ans
Thanks for the feedback. We're glad you and your team are enjoying our platform and it's meeting your needs as an organisation. The team will take a look at your suggestion re field hiding as part of our ongoing review of potential enhancements.
Carla
Super impressed
Commentaires: We've had a great experience with PRgloo and would not hesitate in recommending them. I particularly like the functionality of the site, its is very easy to navigate.
Avantages:
I've been really impressed with PRgloo, particularly the ease of managing contacts and distributing press releases. The customer service has been outstanding, and someone has been on-hand to support even out of regular office hours.
Inconvénients:
Not every contact we search for is in the system, but as with all media databases this data is constantly evolving
Réponse de l'équipe de PRgloo
il y a 3 ans
Thanks for the fabulous review! We're glad you are so impressed with the new system and our awesome customer service. Our database of contacts is constantly growing with our dedicated team of researchers reviewing and adding to it every day.
