Description de Detrack

Detrack est un système de preuve de livraison et de suivi de véhicules révolutionnaire qui vous permet de réaliser ces opérations via une simple application Android/iOS afin de simplifier l'ensemble du processus de livraison.

Qui utilise Detrack ?

Les transporteurs 3PL (Third-party Logistics), les services logistiques de la chaîne du froid et les éditeurs de logiciels logistiques. Commerces de détail, opérateurs d'e-commerce Livraisons de nourriture, de boissons et de produits pharmaceutiques

Où peut-on déployer Detrack ?

Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)

À propos de l'éditeur

  • Detrack Systems
  • Fondé en 2013
  • Support téléphonique

Pays disponibles

Afrique du Sud, Arabie saoudite, Argentine, Australie, Bangladesh et 43 autres

Langues

allemand, anglais, chinois, chinois traditionnel, espagnol et 12 autres

Detrack - prix

À partir de:

24,00 $US/mois
  • Oui, essai gratuit disponible
  • Oui, version gratuite disponible

Detrack est disponible en version gratuite et propose un essai gratuit. La version payante de Detrack est disponible à partir de 24,00 $US/mois.

Plans de tarification obtenez un essai gratuit

À propos de l'éditeur

  • Detrack Systems
  • Fondé en 2013
  • Support téléphonique

Pays disponibles

Afrique du Sud, Arabie saoudite, Argentine, Australie, Bangladesh et 43 autres

Langues

allemand, anglais, chinois, chinois traditionnel, espagnol et 12 autres

Detrack en vidéos et en images

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Vidéo de Detrack
Detrack Logiciel - 1
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Fonctionnalités - Detrack

  • Accès mobile
  • Alertes/Notifications
  • Base de données de clients
  • Cartes géographiques
  • Fonction de glisser-déposer
  • Fonctions pour services de messagerie
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des pilotes
  • Gestion du carburant
  • Géolocalisation
  • Géorepérage
  • Impression d'étiquettes
  • Intégrations de tiers
  • Mesure des performances
  • Mises à jour en temps réel
  • Optimisation des itinéraires
  • Planification
  • Portail client
  • Pour les opérations de fret
  • Preuve de livraison
  • Rapports et analyses
  • Routage
  • Saisie de signature mobile
  • Suivi des commandes
  • Suivi des livraisons
  • Suivi des statuts
  • Suivi du conducteur en direct
  • Surveillance en temps réel
  • Tableau de bord d'activités
  • Étiquettes d'expédition

Detrack - Alternatives

Kiffgo is an all-in-one route optimization, scheduling and communication software for delightful service ou product delivery.
EXTRA propose un logiciel cloud de distribution avancé qui peut optimiser les itinéraires pour les livraisons, les ramassages et les services en temps réel, jusqu'au dernier kilomètre.
Dispatch Science est un système de gestion des livraisons disruptif conçu pour les expéditeurs, les transporteurs et les services de messagerie. En savoir plus sur Dispatch Science
Un produit SaaS robuste qui vous permet d'économiser plus de 15 % des coûts logistiques en optimisant votre flotte, vos itinéraires de distribution et votre capacité.
eLogii est une suite cloud de logiciels de planification, de routage et de distribution parmi les plus performantes du marché. En savoir plus sur eLogii
Track-POD est un logiciel de gestion des livraisons sans papier et sans contact sur le Cloud pour vous aider à augmenter vos profits et vos performances. En savoir plus sur Track-POD
WooDelivery est un logiciel et une application performants et faciles à utiliser permettant aux entreprises et aux conducteurs de gérer toutes les étapes de leurs livraisons.
La plateforme de gestion de missions BigChange planifie, gère et suit vos équipes d'interventions grâce à une solution cloud facile d'utilisation.
Tookan est un logiciel de livraison prêt à l'emploi et évolutif qui aide les entreprises à simplifier leurs opérations de livraison. En savoir plus sur Tookan

Avis sur Detrack

Note moyenne

Note globale
4,9 (28)
Facilité d'utilisation
4,9 (28)
Service client
4,8 (28)
Fonctionnalités
4,6 (28)
Rapport qualité-prix
4,8 (28)

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
89%
4
11%
Roland U.
CEO (Singapour)
Utilisateur LinkedIn vérifié
Vins et spiritueux, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Excellent software built by smart team who knows their customers well

5,0 il y a 2 ans

Commentaires: I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Avantages:

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Inconvénients:

Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Réponse de l'équipe de Detrack Systems

il y a 2 ans

Hey, Roland! Thank you much for your kind, encouraging words. We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times! From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate. Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Nevra L.
Administrator (É.-U.)
Agriculture, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur

Supports advanced requirements & support is awesome

5,0 il y a 2 ans

Commentaires: Excellent

Avantages:

I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.

Inconvénients:

There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.

Alternatives envisagées : Route4Me et RoadWarrior

Pourquoi passer à Detrack : Flexibility, value for money, great support, transparent pricing

Réponse de l'équipe de Detrack Systems

il y a 2 ans

Hey, Nevra! Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution. As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, Nevra!

Jasmine N.
Sales Director (Singapour)
Logistique et chaîne d'approvisionnement, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur

So far so good.

4,0 il y a 11 mois

Commentaires: So far so good.

Avantages:

Effective software with simple functions available that allows all users to understand and use easily.

Inconvénients:

Integration - Integration steps is complex and difficult to understand, and requires a lot of assistance from Detrack Support.

Réponse de l'équipe de Detrack Systems

il y a 11 mois

Hey Jasmine, Thank you so much for your review. As Detrack is designed to be user-friendly, we are glad to hear you find our effective software with the simple functions available easy to understand and use for all users. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the review, Jasmine.

Anne D.
Proprietor (Espagne)
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Excellent Delivery Management System

5,0 il y a 4 mois

Commentaires: I have been using Detrack for the management of deliveries for my Florist business for many years now. It has really helped to improve the delivery part of my service. By using Detrack we have a much more efficient system with excellent record keeping. I am now starting to work with Detracks companion software Elasticroute for route planning, particularly at busy peak periods. Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time. Overall Detrack is an excellent product.

Avantages:

Very easy to use by administration and drivers, helps to keep our deliveries organized with real-time delivery information. Has excellent data import and job search capabilities.

Inconvénients:

None - all aspects of the software works very well.

Réponse de l'équipe de Detrack Systems

il y a 4 mois

Thank you Anne for your great feedback! It makes our day to know that Detrack is achieving the goal of helping SMEs like yours achieve a high level of efficiency in handling your last mile deliveries especially during Florists' peak seasons. We look forward to providing you with continued timely support.

Utilisateur vérifié
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur

Excellent Software

5,0 il y a 2 ans

Commentaires: wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!

Avantages:

The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.

Inconvénients:

It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful

Réponse de l'équipe de Detrack Systems

il y a 2 ans

Thank you so much for your encouraging words. As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease. Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.