Qui utilise EC Pro ?

Une solution complète pour les écoles d'équitation, les écuries et les centres équestres.

Description de EC Pro

Un système comprenant un site web et une application mobile conçue pour gérer vos réservations, votre personnel, vos chevaux et vos clients.

Informations sur EC Pro

EC Pro

https://www.ecpro.co.uk

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À partir de

s/o
150,00 $US
9,90 $US
10,00 $US

Version gratuite

Version gratuite Non
Version gratuite Non
Version gratuite Non
Version gratuite Non

Essai gratuit

Essai gratuit Oui
Essai gratuit Oui
Essai gratuit Oui
Essai gratuit Oui

Déploiement et prise en charge de EC Pro

Ressources d'aide

  • Chat

Déploiement

  • Cloud, SaaS, web
  • Android (mobile)
  • iPhone (mobile)
  • iPad (mobile)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

EC Pro - Fonctionnalités

  • Alertes/Notifications
  • Autorisations basées sur les rôles
  • Base de données de clients
  • Base de données de clients
  • Base de données équestre
  • Compatible avec YouTube
  • Comptabilité
  • Contrôles/Permissions d'accès
  • Dossiers de concurrence
  • Dossiers médicaux
  • Dossiers équestres
  • Enregistrement de communication
  • Facturation
  • Gestion de la communication
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion des cours
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des employés
  • Gestion des factures
  • Gestion des flux
  • Gestion des modèles
  • Gestion des rendez-vous
  • Gestion des stocks
  • Gestion des tâches
  • Gestion des élevages
  • Gestion du stockage de données
  • Géolocalisation
  • Historique des clients
  • Intégration comptable
  • Marketing multicanal
  • Mesure des performances
  • Paiements électroniques
  • Planification
  • Planification automatisée
  • Programmation des tâches
  • Rappels
  • Rapports ad hoc
  • Rapports et statistiques
  • Revenu et bilan comptable
  • Sauvegarde automatique
  • Stockage de documents
  • Suivi des activités
  • Suivi des frais
  • Suivi des identifications
  • Suivi des pedigrees
  • Suivi des événements
  • Sécurité SSL
  • Tableau blanc

Logiciels de gestion de centre équestre : afficher la liste complète

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Avis sur EC Pro

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,5
Service client 5
Fonctionnalités 4,6
Rapport qualité-prix 4,8

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Écrivez votre avis !
Louise F.
Marketing & Events Manager
Sports, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2020

"The Future of Equestrian Centre Management"

Commentaires: The first business problem this solves is social distancing right now - it is forecast that this 'new normal' is going to be around for some time and our original system of bookings/client management just would not have stood up to the task! We can now continue to safely provide our clients with the positive and enjoyable experience they are used to from our centre whilst strictly adhering to Government guidelines. The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be! [SENSITIVE CONTENT HIDDEN] and the team are ALWAYS a phone call away and are proactive in providing support and guidance to help the system fit smoothly into your business. Overall, it has certainly been (and continues to be) a learning curve for our team and centre but is definitely a positive one! We were prepared at the start of this process to be open to adapting to a new and improved way of working and EC Pro is helping us to do so. We have known for a while that riding schools especially are a bit 'behind the times' compared to other leisure businesses and we didn't want that for our centre. It may be a bit daunting but we embraced the opportunity to bring our centre into the 21st century with the help of EC Pro and it has been a positive and rewarding move for us all.

Avantages: The online booking feature for our clients has been a smooth and easy process for them to adjust too - they actually prefer a lot more to our our original booking process which was time consuming, inefficient and inflexible - especially during lockdown/social distancing. We can now accept completely contactless booking and payments and can be managed from anywhere! The horse management side of EC Pro is fantastic, it allows us to record/update/keep track of our horses like we never have been able to before. The biggest benefit of this is that all our team can access this information if necessary, no need for missed notes or reminders in the paper diary we can simply communicate via the system easily and quickly. Also, the staff management side of the system will be revolutionary to out centre. Knowing when and where everyone is across the team is fantastic and provides clarity at all times to help us manage the tasks and lessons on a day to day basis.

Inconvénients: At the moment - nothing! We have been really please with how the system has fit into our team and clients routine and have been amazed by the positive feedback we have received. *We would possibly like to be able to send our liveries invoices via the system and still allow them to be paid offline but that is really just a personal preference to our way of doing things and there is so many ways this can be done instead.

Réponse de l'éditeur

envoyé par EC Pro le 27/05/2020

What a fantastic review, thank you so much your feedback and its great to hear how happy you are with the EC Pro platform

  • Provenance de l'utilisateur 
  • Publié le 20/05/2020
Mark S.
Manager
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2021

"Excellent software package and faultless customer support"

Commentaires: From initial trial to now the customer service and professionalism of the EC Pro team is second to none. Even now they react promptly to requests for different features to make the software an evolving and improving package.

Avantages: EC Pro helps automate many daily tasks and allows clients to book and pay for lessons without taking up valuable staff time.

Inconvénients: Only con is the software is so in depth it takes some time to understand its full capabilities.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2021
Julia C.
Proprietor
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 15/01/2021

"EC Pro"

Commentaires: Good, lots of great features such as online rider registration and vouchers saving time and money and easier to keep track .

Avantages: It allows me to get out of the office ! Cash flow has improved and it has simplified admin tasks for our business , our customers like it as well as they manage their own bookings which has been particularly beneficial during this difficult year .

Inconvénients: Was a little complicated to set up and customise for our specific business needs especially for a technophobe like me but support from EC pro has been excellent ! Some customers do find it complicated .

  • Provenance de l'utilisateur 
  • Publié le 15/01/2021
Sarah M.
Riding instructor
Sports, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2021

"My new member of staff for a fraction of the cost!"

Commentaires: It’s proving to be a massive asset to my business considering my initial scepticism and has bribed you can teach an old dog new tricks.

Avantages: It’s been highly affective in reducing my work load, reducing lost revenue from customer who don’t turn up or cancel last minute. It’s been brilliant for reminding customers and getting information out to them on mass with out the frustration of incorrect information. It’s also given me the ability to track horses details work load, vets, farrier etc.

Inconvénients: There’s little I dislike about the system now I’m starting to understand what I’m doing and even when I can’t do a task some one is always on call to help.

  • Provenance de l'utilisateur 
  • Publié le 10/03/2021
Caroline C.
Riding School Proprietor
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2020

"our first venture into on line booking"

Commentaires: In 12 months time when we have all adjusted to the new system I think it will be better for customers and better for us.

Avantages: It enables customers to book and pay on line. We can send notifications of coming events. Customers fill in their own details. There is a lot more facility to enter horses information, invoice etc which we have not really used yet. We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use. The system lets customers know they have a booking and sends reminders.

Inconvénients: It's different to our previous booking system!!

Réponse de l'éditeur

envoyé par EC Pro le 16/01/2020

Thank you so much for your review, we really are pleased you chose EC Pro and look forward to working with you for many years to come

  • Provenance de l'utilisateur 
  • Publié le 14/01/2020