Qui utilise EC Pro ?

The perfect all round comprehensive solution for Riding Schools, Livery Yards & Equestrian Centres

Description de EC Pro

A system which includes a website and mobile app that will manage your bookings, staff, horses and customers.

Informations sur EC Pro

EC Pro

https://www.ecpro.co.uk

Prix de EC Pro

EC Pro n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

EC Pro - Fonctionnalités

Logiciels de gestion de centre équestre
Base de données de clients
Base de données équestre
Comptes de résultat
Dossiers médicaux
Dossiers équestres
Facturation
Gestion des flux
Gestion des élevages
Suivi des frais

Avis sur EC Pro

Afficher 5 avis sur 10

Note globale
4,9/5
Facilité d'utilisation
4,5/5
Service client
5/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,8/5
Louise F.
Marketing & Events Manager
Sports, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2020

"The Future of Equestrian Centre Management "

Commentaires: The first business problem this solves is social distancing right now - it is forecast that this 'new normal' is going to be around for some time and our original system of bookings/client management just would not have stood up to the task! We can now continue to safely provide our clients with the positive and enjoyable experience they are used to from our centre whilst strictly adhering to Government guidelines. The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be! [SENSITIVE CONTENT HIDDEN] and the team are ALWAYS a phone call away and are proactive in providing support and guidance to help the system fit smoothly into your business. Overall, it has certainly been (and continues to be) a learning curve for our team and centre but is definitely a positive one! We were prepared at the start of this process to be open to adapting to a new and improved way of working and EC Pro is helping us to do so. We have known for a while that riding schools especially are a bit 'behind the times' compared to other leisure businesses and we didn't want that for our centre. It may be a bit daunting but we embraced the opportunity to bring our centre into the 21st century with the help of EC Pro and it has been a positive and rewarding move for us all.

Avantages: The online booking feature for our clients has been a smooth and easy process for them to adjust too - they actually prefer a lot more to our our original booking process which was time consuming, inefficient and inflexible - especially during lockdown/social distancing. We can now accept completely contactless booking and payments and can be managed from anywhere! The horse management side of EC Pro is fantastic, it allows us to record/update/keep track of our horses like we never have been able to before. The biggest benefit of this is that all our team can access this information if necessary, no need for missed notes or reminders in the paper diary we can simply communicate via the system easily and quickly. Also, the staff management side of the system will be revolutionary to out centre. Knowing when and where everyone is across the team is fantastic and provides clarity at all times to help us manage the tasks and lessons on a day to day basis.

Inconvénients: At the moment - nothing! We have been really please with how the system has fit into our team and clients routine and have been amazed by the positive feedback we have received. *We would possibly like to be able to send our liveries invoices via the system and still allow them to be paid offline but that is really just a personal preference to our way of doing things and there is so many ways this can be done instead.

Réponse de l'éditeur

envoyé par EC Pro le 27/05/2020

What a fantastic review, thank you so much your feedback and its great to hear how happy you are with the EC Pro platform

  • Provenance de l'utilisateur 
  • Publié le 20/05/2020
Caroline C.
Riding School Proprietor
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2020

"our first venture into on line booking"

Commentaires: In 12 months time when we have all adjusted to the new system I think it will be better for customers and better for us.

Avantages: It enables customers to book and pay on line. We can send notifications of coming events. Customers fill in their own details. There is a lot more facility to enter horses information, invoice etc which we have not really used yet. We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use. The system lets customers know they have a booking and sends reminders.

Inconvénients: It's different to our previous booking system!!

Réponse de l'éditeur

envoyé par EC Pro le 16/01/2020

Thank you so much for your review, we really are pleased you chose EC Pro and look forward to working with you for many years to come

  • Provenance de l'utilisateur 
  • Publié le 14/01/2020
Kiki S.
Operations Manager
Loisirs, voyage et tourisme, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2020

"Bryerley Springs"

Commentaires: ECPro is a great asset to the business and makes it easier to manage several aspects of our business in one

Avantages: Features, easy to use once learned, lesson bookings

Inconvénients: Bugs - occasionally things go wrong (to be expected?)

Réponse de l'éditeur

envoyé par EC Pro le 16/01/2020

Thank you so much for the review, we're so happy EC Pro is working so well for your business :-)

  • Provenance de l'utilisateur 
  • Publié le 14/01/2020
Sarah F.
Yard Manager
Sports, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2020

"RFEC EC Pro"

Commentaires: Up to now positive

Avantages: We have just started using ecpro and opened to clients yesterday . The feed back has been totally positive. Our bookings filled up almost straight away. The management side is going to be a massive time saving tool ,being able to record and trace all or horses is so important . Personally I am hoping to see the staff being able to concentrate on coaching and yard management now as ECpro will take care of bookings etc.

Inconvénients: My only suggestion up to now wold be include more of the managment features that are required for the local authority inspection Field management ,tack inspection, etc.

Réponse de l'éditeur

envoyé par EC Pro le 27/05/2020

Thank you for the positive review, it really helps others make the right choice when looking at booking software that is specific to the industry and we are all really pleased it is working brilliantly for you!

  • Provenance de l'utilisateur 
  • Publié le 20/05/2020
Matt C.
Owner
Sports, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/02/2020

"Great software and customer service"

Commentaires: EC Pro has completely changed the running of our business - it allows us to organise everything from bookings, care and record keeping to staff management all from one place. It is very straight forward to use and has saved hours of admin time every week, that can now be used to further develop and grow the business.

Avantages: EC Pro is a fantastic piece of software - it does everything we possibly need it to and makes the day to day running of our business so much easier than it was before. From getting the booking system up and running, to all the record keeping and livery aspects the software offers, the team at EC pro have been friendly, professional and have worked hard to ensure all our needs have been met by this software.

Inconvénients: Getting the system up and running took quite a while - however it was definitley worth taking the time to get everything in place and the system personalised to our business. In doing so we have had hardly any teething problems and the system has intergrated with our business faultlessly.

Réponse de l'éditeur

envoyé par EC Pro le 02/03/2020

Thank you so much for the great review. We are so happy that you are finding EC Pro easy to use and that it is helping you to manage and grow your business.

  • Provenance de l'utilisateur 
  • Publié le 26/02/2020