NetSuite

Qui utilise NetSuite ?

NetSuite is the #1 global cloud provider of ERP and Financial Management suite. NetSuite is ideal for businesses of all sizes, in particularly mid-sized businesses and divisions of large enterprises.

Description de NetSuite

Oracle NetSuite is the #1 cloud provider of Enterprise Resource Planning (ERP) and financial management system globally, suitable for growing companies needing easy group consolidation, multi language support & tax compliance. Oracle NetSuite's solution suite is designed for the cloud, ideal for modern mid-large size businesses (50+ employee size).

Informations sur NetSuite

NetSuite

http://www.netsuite.com/

Prix de NetSuite

NetSuite n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

NetSuite - Fonctionnalités

CRM
Gestion d'entrepôt
Gestion de la chaîne logistique
Gestion de la distribution
Gestion de projets
Gestion des bons de commande
Gestion des commandes
Gestion des ressources d'entreprise
Gestion des ressources humaines
Gestion des stocks
Gestion financière
Rapports et analyses
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Génération de leads
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
Bons de commande
Cabinets d'expertise comptable
Comptabilité clients
Comptabilité des fonds
Comptabilité des projets
Facturation
Gestion de l'impôt
Gestion de la paie
Gestion des immobilisations
Gouvernement
Rapprochement bancaire
Suivi des frais
À but non lucratif
Bilan comptable
Compte de résultat
Consolidation/regroupement
Entreprises multiples
Gestion de la trésorerie
Gestion de versions
Grand livre général
Multi-département/projet
Planification des ressources
Prévision
Scénarios possibles
Achats
CRM
Facturation
Gestion de la formation
Gestion de projets
Gestion des commandes
Gestion des employés
Gestion des fournisseurs
Gestion des stocks
Gestion du marketing
Gestion financière
Mesure des performances
Planification
Suivi du temps et des dépenses
Achats
Codes-barres et RFID
Emplacements multiples
Gestion 3PL
Gestion de la qualité
Gestion des commandes
Gestion des expéditions
Gestion des retours
Gestion des réceptions et entrées
Gestion des stocks
Prévision
Synchronisation en temps réel
Commandes récurrentes
Gestion des catalogues
Gestion des commandes spéciales
Gestion des expéditions
Gestion des nouvelles commandes
Gestion des retours
Gestion des stocks
Saisie de commande
Suivi des commandes
Traitement des commandes
Accès mobile
Alertes/Notifications
Gestion d'entrepôt
Gestion des fournisseurs
Gestion des renouvellements de commande
Gestion des stocks de la vente au détail
Gestion des stocks pour la fabrication
Gestion multicanal
Identification des produits
Kitting
Optimisation des stocks
Prévision
Rapports et analyses
Budgétisation et prévision
Consolidation et regroupement
Gestion de l'impôt
Gestion de la trésorerie
Gestion de projets
Gestion des devises
Gestion des investissements
Gestion des risques
Prise en compte des revenus
Reporting financier
Bilan comptable
Budgétisation et prévision
Compte de résultat
Consolidation/regroupement
Contrôles/Permissions d'accès
Entreprises multiples
Gestion de la trésorerie
Grand livre général
Importation et exportation de données
Piste d'audit
Scénarios possibles
Gestion Import/Export
Gestion d'entrepôt
Gestion des expéditions
Gestion des fournisseurs
Gestion des stocks
Gestion des transports
Planification de la demande
Planification des ventes et des opérations
Traitement des commandes
Échange de données informatisé
Analyse des concurrents
Fonctions pour secteur hôtelier
Gestion des stocks
Gestion du rendement
Moteur de recommandations
Optimisation des prix
Pour les compagnies aériennes
Prévision
Tarification dynamique
Codes UGS et UPC
Codes-barres et RFID
Entrée et sortie
Gestion des fournisseurs
Gestion des renouvellements de commande
Gestion des éléments
Optimisation des stocks
Prévision
Suivi de l'inventaire
Suivi des coûts
Suivi des numéros de série

Avis sur NetSuite

Afficher 5 avis sur 707

Note globale
4,1/5
Facilité d'utilisation
3,8/5
Service client
3,6/5
Fonctionnalités
4,1/5
Rapport qualité-prix
3,7/5
Aaron O.
Controller
Services juridiques, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/12/2018

"Controller at Non-Profit Legal Service Provider"

Commentaires: We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Avantages: User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Inconvénients: Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

  • Provenance de l'utilisateur 
  • Publié le 07/12/2018
Mariana V.
Assistant Controller
Biotechnologie, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 23/06/2020

"Pros and Cons - Don't fall for their sale pitch"

Commentaires: - The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays. -The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team. - They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver. - Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.

Avantages: - The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc.
- The search bar within the software works extremely well, which makes it easier to navigate;
- The use of the software is intuitive and easy to follow/ learn;
- The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.

Inconvénients: Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples: 1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field. 2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project. 3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases. In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.

  • Provenance de l'utilisateur 
  • Publié le 23/06/2020
Kathy S.
Webmaster
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 26/08/2019

"Netsuite Experience - It's nice to have all your info in one place"

Commentaires: Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.

Avantages: I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.

Inconvénients: The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.

  • Provenance de l'utilisateur 
  • Publié le 26/08/2019
Arthur H.
Accounting Manager
Vente en gros, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 06/06/2020

"Extremely robust and customizable, yet archaic, poor interface, and too expensive."

Avantages: The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Inconvénients: Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 06/06/2020
Joy G.
Purchasing & Inventory
Mode et vêtements, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 13/09/2019

"Powerful program with quirks"

Commentaires: Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.

Avantages: - great reporting and searching tools
- combines all company needs - customer records, transactions, accounting, inventory
- easy to integrate with most major programs
- highly customize-able
- easy to assign "roles" to employees to only access what they need in their positions
- mostly easy to use and informative help section

Inconvénients: - searching and reporting can be tricky with label names differing
- expensive to start, maintain and update
- quirks that shouldn't be an issue - like applying credit memos to sales orders

  • Provenance de l'utilisateur 
  • Publié le 13/09/2019