---
description: Syncro : qu'en pensent les utilisateurs ? Lisez les avis clients sur Syncro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Belgique.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Syncro - Avis, prix, tarif et abonnement - Capterra Belgique 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [Syncro](/software/207618/syncro)

# Syncro

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> Démarrez, gérez et développez votre activité de MSP avec une plateforme tout-en-un de RMM, PSA et d'accès à distance, le tout pour un prix unique (par de frais par appareil).
> 
> Conclusion : 149 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Syncro ?

Conçue spécifiquement pour le modèle commercial MSP.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 149 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Servably
- **Entreprise fondée en**: 2010

## Contexte commercial

- **À partir de**: 129,00 $US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès et contrôle à distance
- Alertes en temps réel
- Automatisation des processus métiers
- CRM
- Configuration des workflows
- Contrôles/Permissions d'accès
- Facturation
- Gestion de la configuration
- Gestion de projets
- Gestion de remédiation
- Gestion des accords de service
- Gestion des billets
- Gestion des changements
- Gestion des contrats/licences
- Gestion des correctifs
- Gestion des documents
- Gestion des flux de travail
- Gestion des problèmes
- Gestion des problèmes
- Gestion des ressources
- Gestion des ressources informatiques
- Gestion des stocks
- Gestion des stratégies
- Gestion des tickets de support
- Gestion des tâches
- Gestion du déploiement
- Monitoring réseau
- Planification
- Pour logiciels d'infogérance
- Rapports et analyses
- Real-Time Monitoring
- Sauvegarde et récupération
- Suivi des serveurs
- Suivi du temps et des dépenses
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (30 au total)

- Bitdefender GravityZone
- CloudRadial
- Descartes ShipRush
- Domotz
- Dropbox
- Emsisoft Anti-Malware
- Huntress
- IT Glue
- ITMC Lifecycle
- MSP360 Backup
- Mailchimp
- Microsoft Teams
- Mission Control
- Narmada
- Office 365 Document Management

... et 15 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Outils ITSM](https://fr.capterra.be/directory/30676/itsm/software)

## Catégories connexes

- [Outils ITSM](https://fr.capterra.be/directory/30676/itsm/software)
- [Logiciels de PSA (Professional Services Automation)](https://fr.capterra.be/directory/16/professional-services-automation/software)
- [Logiciels d'infogérance](https://fr.capterra.be/directory/30921/msp/software)
- [Logiciels RMM (Remote Monitoring and Management)](https://fr.capterra.be/directory/31715/remote-monitoring-and-management-software/software)
- [Logiciels de workflow](https://fr.capterra.be/directory/30091/workflow-management/software)

## Alternatives

1. [Cove Data Protection](https://fr.capterra.be/software/163343/backup-and-recovery) — 4.6/5 (375 reviews)
2. [NinjaOne](https://fr.capterra.be/software/165889/ninjaone) — 4.7/5 (297 reviews)
3. [N-central](https://fr.capterra.be/software/13803/n-central) — 4.2/5 (253 reviews)
4. [N-sight RMM](https://fr.capterra.be/software/163344/n-sight) — 4.3/5 (202 reviews)
5. [Atera](https://fr.capterra.be/software/144309/atera) — 4.5/5 (454 reviews)

## Avis

### "Top Ticketing and Assest Remote Management" — 5.0/5

> **Ronen** | *6 décembre 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: I recently started using SyncroMSP and have been very impressed with its functionality and ease of use. One of the features I like most about the software is that it combines both a robust ticketing system and comprehensive asset management. The seamless integration between these two features really streamlines our workflow.

Being able to track assets directly from tickets saves a lot of time and reduces confusion for our team. It makes organizing client issues and managing their devices much more efficient. Overall, SyncroMSP provides an excellent all-in-one solution for IT service management.
> 
> **Inconvénients**: The overall user interface could potentially benefit from a redesign. While Windows patching may not always be effective, it is unclear whether this is a genuine issue with Syncro or Microsoft.
> 
> The software possesses the capability to generate a ticket from an incoming email or text message. Through the implementation of script automation, it can autonomously resolve the issue and subsequently close the ticket, eliminating the need for any manual intervention by the technical team. This feature is particularly beneficial for a one-person IT department, as it significantly enhances efficiency and productivity.

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### "Everything you need, none of what you don't." — 4.0/5

> **Jacob** | *18 décembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10
> 
> **Avantages**: The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the bat. The integrations are quite useful, and the remote access tool is now quite robust. The PSA gives you exactly what you need and none of what you don't. The support is responsive and knowledgeable.

The monitoring and management on offer is responsive and easy to customize to your liking as an administrator. 

The solution is above all straightforward and easy to use. And it's secure, too -- MFA enforcement options can make it so that you could enforce a timeout and re-authentication of a technician within five minutes, even, which is rather more granular than most admins would need.
> 
> **Inconvénients**: The backgrounding tools only allow you to download files off of the hard drive that are of 100MB or less in size. In today's world that narrows things down quite a bit.
> 
> The overall experience has been positive. The learning curve was minimal, the downtime nonexistent, and it's only improved since we've been with them.

-----

### "Not the worst thing..." — 3.0/5

> **Ben** | *10 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 4.0/10
> 
> **Avantages**: Manages organizing clients and policies well. Ability to deploy scripts through the web interface. Provides good remote access and monitoring functions and integrates with several security products. Reasonable pricing.
> 
> **Inconvénients**: Clunky ticketing system. No transparency of any development that may or may not be happening. No idea if anyone's reported problems are getting addressed. Mobile app is little more than a dedicated web browser loading the site.
> 
> Nothing overly memorable about our time with Syncro. We've moved on to a better platform with better communication from the development team and an improved ticketing system.

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### "Syncro offers incredible value for a smaller MSP" — 4.0/5

> **Alan** | *17 juin 2026* | Informatique et sécurité réseau | Taux de recommandation : 8.0/10
> 
> **Avantages**: Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools with Syncro's built-in functionality.  Very open about their upcoming features via roadmaps and webinars.
> 
> **Inconvénients**: It's a 90% solution. Sometimes, training is not updated as features are added.  Frequent backend performance issues (although they solve them quickly)
> 
> Onboarding was very smooth, with clear, focused getting-started training.  The product is constantly evolving and offers incredible value for a smaller MSP.

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### "Syncro Provides Great Value for the Money" — 4.0/5

> **Tom** | *18 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Because our model is a combination of MSP/Break-Fix the per technician pricing was a huge feature, allowing us to put an agent on every single system we see, managed or not.
> 
> **Inconvénients**: Several long standing issues still exist, and the team does not seem intent on fixing them.  They largely do not affect how we use Syncro, but it would be nice to see the dev team address these issues.
> 
> Overall, switching to Syncro has helped us improve how the business is run, and has had a positive impact on productivity.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.be/software/207618/syncro)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/207618/Syncro/> |
| en-AE | <https://www.capterra.ae/software/207618/syncro> |
| en-AU | <https://www.capterra.com.au/software/207618/syncro> |
| en-CA | <https://www.capterra.ca/software/207618/syncro> |
| en-GB | <https://www.capterra.co.uk/software/207618/syncro> |
| en-IE | <https://www.capterra.ie/software/207618/syncro> |
| en-IL | <https://www.capterra.co.il/software/207618/syncro> |
| en-IN | <https://www.capterra.in/software/207618/syncro> |
| en-NZ | <https://www.capterra.co.nz/software/207618/syncro> |
| en-SG | <https://www.capterra.com.sg/software/207618/syncro> |
| en-ZA | <https://www.capterra.co.za/software/207618/syncro> |
| fr | <https://www.capterra.fr/software/207618/syncro> |
| fr-BE | <https://fr.capterra.be/software/207618/syncro> |
| fr-CA | <https://fr.capterra.ca/software/207618/syncro> |
| fr-LU | <https://www.capterra.lu/software/207618/syncro> |

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