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DrChrono
Description de DrChrono
DrChrono propose un logiciel de gestion de cabinet intégré qui peut être personnalisé pour répondre aux besoins spécifiques de votre cabinet. Découvrez un système qui vous permettra de concevoir le cabinet de vos rêves, quelle que soit sa taille. Rationalisez votre cabinet avec une solution 100 % numérique qui vous permet de vérifier les informations d'assurance maladie en temps réel avec des fonctions de rappels automatisés, de gestion de tâches, de saisie unique des données, de facturation intégrée, d'enregistrement en ligne et plus encore. Les étudiants sont invités à visiter l'université DrChrono.
Qui utilise DrChrono ?
DrChrono se met à la disposition des petits cabinets individuels et des grands cabinets de groupes médicaux grâce à de nombreuses personnalisations spécialisées.
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DrChrono
Avis sur DrChrono
Love the program. I had all my charts shredded--15 years worth.
Commentaires: chart elimination, eas of use, efficiency
Avantages:
Now I have all patient data in my small ipad. DrChrono is an efficient and easy program to use. NAd they have very good customer support. Just imagine eliminating all your paper charts!!
Inconvénients:
I have to pay for it. LOL. I have no negative comments to make about this great program.
DrChrono Software Review
Commentaires: Positive.
Avantages:
The ease of use, the numerous videos that provided tutorials, the excellent support and customer service provided by DrChrono's team.
Inconvénients:
Have yet to build in telemedicine portal, for example doxy.me, into their platform. That's the only missing piece.
Réponse de l'équipe de DrChrono
il y a 5 ans
We are glad to hear that you enjoy our platform Karolyn!
Alternatives envisagées :
Does not function as advertised.
Commentaires: The first year or two was great. The subsequent 4.5 years have been a nightmare. Because of how hard DrChrono makes it to export charts, I feel like a prisoner to it. Read only access to charts costs $150/month and require a 1 year contract, so I can’t even gradually move my charts to a new system.
Avantages:
Theoretically DrChrono offers a comprehensive product with all the features you would want under one roof. It was easy to learn how things are supposed to work. The UI is not too visually cluttered.
Inconvénients:
It doesn’t work as promised. When something is broken, the help desk first gaslights you,, trying to convince you that it’s not broken or that it’s your fault it’s broken. Sometimes tickets are open for a month or two before they even acknowledge that it’s broken. They don’t reliably notify the larger DrChrono community of system level problems. The status page with system uptime statistics is a lie. It presently boasts 100% up time in the last 30 days, but on 11/3/22, the system was so slow it was unusable. We cancelled patients and sent admin home because we had no access to charts, as did multiple of my colleagues using DrChrono.Also read your contract with a lawyer. The sales person will promise you the moon, and there will be things that seem like common sense, but if it’s not in the contract, they won’t honor it.
Réponse de l'équipe de DrChrono
il y a 2 ans
Hi Dr. K, Thank you for taking the time to write us and for your feedback! Indeed we posted a system performance issue via the status page on November 3rd (the timeline and RCA are currently available through the incident history page). This was categorized as degraded performance rather than a full outage which is what's currently being used in automatically computing the system uptime statistic. Our team is working on incorporating additional statuses, including degraded performance, in this metric for increased accuracy of our overall platform health in the near future. We know you have been working closely with your account manager to address any concerns. We take this feedback seriously and appreciate your continued partnership! - The DrChrono Team
Alternatives envisagées :
Happy with our decision
Commentaires: Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.
Avantages:
provider documentation. streamlined, looks good, customizable.
Inconvénients:
Would like it if my medical assistant could pin prescriptions ahead of time for me (the provider) to sign. That would free up time.
Alternatives envisagées :
Customer Service and Ease of Use is Unmatched
Commentaires: The billing service is very good and efficient. They have made collections much easier
Avantages:
The ease of use of the program. It makes sense
Inconvénients:
There were no cons that I have experienced