General Vendor Terms
Last updated on May 4, 2026
These General Vendor Terms, including the General User Terms, Content Compliance Policy, Community Guidelines, Profile Guidelines, Service Descriptions and Free Stuff Addendum, which are incorporated herein by reference, (collectively “Vendor Terms”) govern access to and use of our Services (defined below) by a software or service provider (“Vendor”). Any capitalized term used but not defined herein has the meaning given to it in the General User Terms.
When a Vendor procures a Service, it is entering into these Vendor Terms with the respective operating entity providing the procured Service: G2.com, Inc. (G2 Digital Markets Site, for example), Software Advice Inc. (Software Advice Site, for example), Capterra Inc. (Capterra Site, for example), or Nubera eBusiness S.L. (GetApp Site, for example), as applicable (“we”, “us” or “our”).
BY ACCESSING AND USING THE SERVICES, YOU ATTEST THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE LEGALLY BOUND BY THESE VENDOR TERMS. WE MAY UPDATE THESE USER TERMS OR ANY ADDITIONAL TERMS RELATED TO THE SITE TO REFLECT CHANGES TO THE LAW, THE SITE, OR OUR BUSINESS. IF YOU DO NOT AGREE TO THESE VENDOR TERMS, OR ANY UPDATED VENDOR TERMS, THEN YOU MUST NOT ACCESS, USE OR PROCURE THE SERVICES.
1. Services. We will provide to Vendor the right to use our products, which may be described in Service Descriptions, including Pay-Pay-Click and Pay-Per Lead (“Services”), which are incorporated herein by reference. Vendor is responsible for all access to and use of the Services.
2. Our Ownership Rights. We own and retain all rights, title and interest to the Services and Our Content not expressly granted to Vendor in writing or in the Service Descriptions. “Our Content” means the website(s) owned and operated by us, reviews, reports, derivative works and anything provided by us in connection with the Services.
3. Vendor’s Ownership Rights. Vendor retains ownership of all rights, title, and interest in anything provided to us by Vendor in connection with the Services (“Vendor Content”). Vendor grants us a non-exclusive, royalty-free license to host, copy, distribute, display, and otherwise make use of Vendor Content to provide the Services.
4. Data Protection. To the extent Personal Data is transferred between Vendor and us, the Data Processing Addendum (“DPA”) and/or Data Transfer Addendum (“DTA”) will apply. “Personal Data” has the meaning set forth in the DPA and DTA. The DPA and DTA, are incorporated herein by reference.
5. Term and Termination. These Vendor Terms are effective as of the date Vendor clicks or signs to accept these Vendor Terms (“Effective Date”) and remain in effect so long as Vendor is receiving the Services. Use of the Services is contingent upon Vendor (i) making timely payment and (ii) complying with all applicable terms, laws and regulations. If Vendor violates the aforementioned terms and fails to correct such violation within 30 days following notification by us of the violation, we may suspend or terminate the Service(s). If we materially breach these Vendor Terms and fail to correct such breach within 30 days following written notification from Vendor of the violation, Vendor may terminate the Agreement.
6. Fees. Vendor agrees to pay the fees agreed to by the parties in the insertion order (or similar transacting document). If we are required to take legal action or engage in collections efforts to recover unpaid fees, Vendor will be responsible for and shall reimburse us for all expenses incurred by us in connection with such efforts including attorney’s fees and costs.
7. Representations & Warranties. Vendor represents and warrants to the best of its knowledge: (i) that it has all necessary right, power and authority to enter into these Vendor Terms and to fulfill its contractual obligations hereunder; (ii) that the information that it uploads, posts, e-mails, transmits, or otherwise makes available to us or on the Site, including without limitation content, trademarks, logos and screenshots, is accurate and free of third party encumbrances; (iii) that it has not breached any third party rights, including without limitation: intellectual property, publicity or privacy, consumer protection, tort and product liability rights; (iv) that it complies with all applicable security standards and is free from any viruses, including without limitation malware or Trojan horses; and (v) that it complies with all applicable laws, statutes, ordinances and regulations.
8. Confidential Information. As between us and Vendor, “Discloser” means the party disclosing Confidential Information and “Recipient” means the party receiving Confidential Information. “Confidential Information” means all information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information or the circumstances of disclosure, including Confidential Information that was disclosed prior to the Effective Date. Confidential Information is not information that (i) is or becomes, through no act or omission of Recipient, publicly available; (ii) Recipient can demonstrate was rightfully in its possession, without confidentiality obligations, before receipt; (iii) is subsequently and rightfully provided to Recipient by a third party without restriction on disclosure; or (iv) is independently developed by Recipient without use of or access to Discloser’s Confidential Information. Recipient will safeguard the confidentiality of Discloser’s Confidential Information with at least the same degree of precaution taken by Recipient to protect its own Confidential Information and in no event less than reasonable precaution. Recipient will (i) not disclose or use Discloser’s Confidential Information for any purpose other than as contemplated by and consistent with the terms of these Vendor Terms and (ii) limit access to Discloser’s Confidential Information only to its employees, service providers, and agents (“Representatives”) who have a need to know such Confidential Information and are bound by written confidentiality obligations at least as protective as the requirements of these Vendor Terms. Recipient is responsible for any actions or omissions by its Representative(s) that would violate or breach these Vendor Terms as if such Representative(s) were a party to these Vendor Terms directly. Additionally, Recipient may disclose Confidential Information to the extent required by law or legal process, provided that Recipient promptly notifies Discloser of such a request or requirement.
9. WARRANTIES. THE SERVICES ARE PROVIDED “AS IS” AND AS AVAILABLE. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, ARE DISCLAIMED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, RELIABILITY, QUALITY OR INTEROPERABILITY. VENDOR RECOGNIZES THE UNCERTAINTIES INHERENT IN ANY ANALYSIS OR INFORMATION THAT MAY BE PROVIDED AS PART OF THE SERVICES, AND ACKNOWLEDGES THAT THE SERVICES ARE NOT A SUBSTITUTE FOR ITS OWN INDEPENDENT EVALUATION AND ANALYSIS AND SHOULD NOT BE CONSIDERED A RECOMMENDATION TO PURSUE ANY COURSE OF ACTION. WE WILL NOT BE LIABLE FOR ANY ACTIONS, INACTIONS OR DECISIONS THAT VENDOR MAY TAKE OR OMIT TO TAKE BASED ON THE SERVICES OR ANY INFORMATION OR DATA CONTAINED THEREIN.
10. Indemnification. If a third party sues or brings a claim against us (“Vendor Indemnity Claim”), then Vendor will defend, indemnify, and hold us harmless from any fees, attorney’s fees, fines, costs, liens, judgments or expenses awarded against or incurred by us as a result of any such Vendor Indemnity Claim.
11. Limitation of Liability. Except for a Vendor Indemnity Claim, neither party will be liable for any consequential, special, indirect, exemplary or punitive damages arising out of or related to these Vendor Terms, including without limitation, loss of profits, revenue, interest or goodwill under any legal theory. A party’s aggregate liability arising out of these Vendor Terms will be limited to direct damages not to exceed the fees paid by Vendor to us under the applicable insertion order (or similar transacting document) giving rise to the claim in the 12 months preceding the claim. This Section 9 does not limit liabilities that cannot be excluded by law nor payment obligations by Vendor to us.
12. Miscellaneous.
12.1. Third-Party Beneficiaries. There are no third-party beneficiaries to these Vendor Terms.
12.2. Severability. If any provision of these Vendor Terms is found to be invalid or unenforceable, such finding will be limited to the minimum extent necessary, that provision will be modified so as to accomplish the objectives of the original provision and the remaining provisions will remain in effect.
12.3. Assignment. Either party may assign these Vendor Terms in connection with a merger, reorganization, acquisition, sale of voting securities, transfer of a majority of its assets to which these Vendor Terms relates, or other similar transaction or series of transactions, so long as the transferee expressly assumes all obligations of the assigning party under these Vendor Terms. However, neither party may assign these Vendor Terms and insertion order (or similar transacting document) without the prior written consent of the other party, which will not be unreasonably withheld and Vendor may not assign these Vendor Terms to any of our direct competitors without our prior written consent. Any non-permitted assignment is void.
12.4. Dispute Resolution and Choice of Law. These Vendor Terms are governed by the laws of the state of Illinois except for its conflicts of interest laws principles. We are affiliated with G2.com, a corporation headquartered in Chicago, Illinois, and we typically use a unified general counsel office based in Chicago, Illinois, to review, administer and enforce all agreements. Except as provided below, any dispute arising out of or relating to these Vendor Terms will be resolved by binding arbitration administered by ADR Systems (Chicago) under its Commercial Arbitration Rules; if ADR Systems declines or is unable to administer, then by JAMS under its applicable rules. The arbitration will take place in Chicago, Illinois before a neutral arbitrator. Any arbitration award must be entered as a judgment and filed with the Clerk of the Circuit Court of Cook County, Illinois. Either party may seek provisional, equitable, or injunctive relief in court without waiving arbitration. Notwithstanding the foregoing, we may, at our option, bring any action to collect amounts owed by you in the state or federal courts located in Cook County, Illinois. The parties consent to jurisdiction and venue in those courts for that purpose. Each party waives the right to a jury trial. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE VENDOR TERMS OR THE USE OF OUR SITES AND/OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
12.5. Waiver. A party’s failure to act with respect to any right or obligation under these Vendor Terms will not be construed as a waiver of that right or obligation.
12.6. Force Majeure. Neither party will be liable for any failure or delay of performance under these Vendor Terms resulting from a force majeure event beyond the reasonable control of a party, including without limitation, natural disasters, acts of God, government regulations, war, terrorism, labor disputes and power failures.
12.7. Entire Agreement. These Vendor Terms constitutes the entire agreement between us and Vendor for the Services and supersedes all prior and contemporaneous agreements and understandings, both written and oral. The Vendor Terms of any purchase order, acknowledgement or other business form that Vendor may use will not affect or modify these Vendor Terms or any rights, duties or obligations of the parties hereunder. These Vendor Terms may only be modified in a written agreement signed by both parties.
12.8. Survivability. Sections 2, 3, 6, and 8 through 12 of these Vendor Terms and payment terms will survive expiration or termination.